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ITV HD - cannot locate

  • 03-01-2010 3:46pm
    #1
    Registered Users, Registered Users 2 Posts: 151 ✭✭


    Hi (& Happy New Year)

    Apologies if this has been answered before, but I couldn't locate through searching.

    I have just got a Sky+ HD box & have followed the guide for adding additional channels (ITV, BBC3, BBC etc)

    However, ITV HD (10510) does not appear in my list of channels for the frequency shown in the sticky. Is it possible that the available channels might differ, depending on the make of the box ?

    Thanks


Comments

  • Registered Users, Registered Users 2 Posts: 3,905 ✭✭✭steveon


    You need to have the new EPG on the sky hd box before you can tune in ITV HD.

    This channel is also not broadcasted apart from certain hours of the day but is usually still able to be tuned in.

    11426.00 H -
    27500
    2/3 -


  • Registered Users, Registered Users 2 Posts: 151 ✭✭Gus99


    When I use those settings I get 8 channels listed (last one is just a dash):

    Brit Shorts
    Radio Shepherd
    Radio Rabbi
    My Best Radio
    HINRG LOWNRG
    Well Class
    Groove
    -

    No sign of ITV HD (or "10510")

    Like I said, have located all the other additional channels no problem. I assume I am on the latest EPG as I only had Sky (+HD) installed last week.

    Any ideas?


  • Registered Users, Registered Users 2 Posts: 5,375 ✭✭✭Redsoxfan


    I was able to find 10510 when scanning using

    11.426
    H
    27.5
    2/3

    But it didn't appear in 'Other Channels' after I had added it to the line-up


  • Registered Users, Registered Users 2 Posts: 988 ✭✭✭manutd


    Works for me
    11.426
    H
    27.5
    2/3

    Make sure to press the SAVE button.


  • Registered Users, Registered Users 2 Posts: 4,036 ✭✭✭BArra


    Gus have you the new EPG or the old?

    having had skyHD installed a few weeks ago dosent mean you have the new EPG yet


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  • Registered Users, Registered Users 2 Posts: 151 ✭✭Gus99


    Barra - how would I know? (sorry if stupid question!)


  • Closed Accounts Posts: 3,817 ✭✭✭ynotdu


    Gus99 wrote: »
    Barra - how would I know? (sorry if stupid question!)

    Gus You can force a software update by unplugging the box,wait a minute then hold the back-up button on the box {NOT THE REMOTE}as you plug it back in.

    You will get a black screen with a message updating system software please wait........................... usually less than ten minutes to update{but DONT unplug before that!}

    If it just reverts to it's previous state it means Sky have not released the update for Your particulor box yet.


  • Closed Accounts Posts: 28,128 ✭✭✭✭Mossy Monk


    Gus99 wrote: »
    Barra - how would I know? (sorry if stupid question!)

    New EPG
    sky_hd_new_epg.png

    Old EPG
    sky_epg3.jpg

    If you have the old one then you cannot tune in ITV HD


  • Registered Users, Registered Users 2 Posts: 151 ✭✭Gus99


    A-ha ! That explains it alright, looks like I'm still on the old EPG. Because I'm a brand new customer, I just assumed I'd be put on the latest version of any software etc. Thanks all for the help.


  • Registered Users, Registered Users 2 Posts: 2,620 ✭✭✭Rick_


    Gus, what make is your HD STB? If it's a Pace, Thompson or Samsung then a forced software update will install the new EPG for you. If it's am Amstrad then you will have to wait a wee while...

    Forced Software Update:

    1) Turn box off at the wall socket.
    2) Press and hold down the BACK UP button on the top of the set top box itself, (NOT on the remote).
    3) Turn box back on at the wall socket while still holding down BACK UP on the box.
    4) When all the lights on the box come on and stay on the box has started to update. You can now let go of BACK UP and must wait about 10 minutes or so for the box to load the newest version of the software that is available.

    Considering ITV's lack of ability to broadcast anything right, ITV HD is not really worth having really, football the other day was unwatchable as the picture froze, went to blue screen, switched to upscaled SD, lip sync'ed out, bright yellow DOG in the corner. It is a joke.


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  • Closed Accounts Posts: 923 ✭✭✭VERYinterested


    The quality was good for both the United and Arsenal games yesterday, Saturday's effort was an embarrassment alright.


  • Registered Users, Registered Users 2 Posts: 151 ✭✭Gus99


    Paddy - its an Amstrad alright. I can live without the ITV HD, would have been nice for the occasional match that they have "live and exclusive" !!

    But the SD picture quality yesterday from ITV W Country (which apparently is broadcast at slightly higher quality that other ITV regions, according to another thread) was fine.


  • Registered Users, Registered Users 2 Posts: 3,905 ✭✭✭steveon


    Its a pity and strange that Sky has left the Amstrad boxes till last, before adding the new EPG, but I guess it wont be long before its released as once it has it will enable SKY to start the rollout of HD channels a lot quicker than before.


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