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Help with Ticket Issue!

  • 02-01-2010 11:42am
    #1
    Omega28
    Registered Users, Registered Users 2 Posts: 1,325 ✭✭✭


    Hey!

    I purchased tickets from ticketmaster to a panto as a Xmas gift, which is on tonight, but due to bad weather, I can't make it! Do you think TM would exchange them for a different date?

    thanks in advance.


Comments

  • #2
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Ask them :)
    Legally they don't have to


  • #3
    gerrycollins
    Registered Users, Registered Users 2 Posts: 1,799 ✭✭✭gerrycollins


    something similar happened and they were v nice and replaced my tickets for the following night but they did stress that it was on the basis that there might be seats available so if its sold out they might not be in any position to help.


  • #4
    Omega28
    Registered Users, Registered Users 2 Posts: 1,325 ✭✭✭Omega28


    did u contact them by phone or go to a branch?


  • #5
    [Deleted User]
    Posts: 50,630 ✭✭✭✭ [Deleted User]


    What panto are the tickets for Dylan?

    You might be able to get rid of them by selling them on adverts/toutless/gumtree or the likes.


  • #6
    Omega28
    Registered Users, Registered Users 2 Posts: 1,325 ✭✭✭Omega28


    Jack and the Beanstalk!
    they cost 31euro each.
    I think I'll try and see if ticketmaster will exchange them for a different date.


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  • #7
    [Deleted User]
    Posts: 50,630 ✭✭✭✭ [Deleted User]


    Dylanmc111 wrote: »
    Jack and the Beanstalk!
    they cost 31euro each.
    I think I'll try and see if ticketmaster will exchange them for a different date.

    Try them, but also give the Gaiety a call directly, they might be the better option as it's their show?


  • #8
    Omega28
    Registered Users, Registered Users 2 Posts: 1,325 ✭✭✭Omega28


    Good idea, thanks very much for your help! I'll give them a ring now!


  • #9
    Omega28
    Registered Users, Registered Users 2 Posts: 1,325 ✭✭✭Omega28


    Just rang the Gaiety, there unable to exchange tickets!

    they couldnt even offer me any advice!

    Also just rang TM. Explained my case, they said they cant exchange tickets within 24 hrs of the show!


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