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Smyths toys - PREMIUM rate charges to call them

  • 21-12-2009 12:25pm
    #1
    Registered Users, Registered Users 2 Posts: 5,565 ✭✭✭


    Just saw this when I was going to call Smyths on Parnell street to enquire whether or not they had an item in stock.

    Phone*
    1550 22 66 77 [*Calls cost 95c per minute calling from Republic of Ireland. Calls from mobile phones may be significantly higher]
    0906 614 0088 [*Calls cost 71p per minute calling from the UK including Northern Ireland. Calls from mobile phones may be significantly higher]


    What an absolute load of bollox. They are ripping people off who are trying to call them!??! And it's more expensive to call them from Dublin than it is from Belfast.

    And the service provider is in Galway!

    The Service Provider is Smyths Toys, 2nd Floor Block 2, Galway Financial Services Centre, Moneenageisha Road, Galway, Ireland.


Comments

  • Registered Users, Registered Users 2 Posts: 1,606 ✭✭✭Carroller16


    Smyths - Jervis St
    01-8782878


  • Registered Users, Registered Users 2 Posts: 5,075 ✭✭✭Pacing Mule




  • Registered Users, Registered Users 2 Posts: 415 ✭✭matt70iu


    quad_red wrote: »
    Just saw this when I was going to call Smyths on Parnell street to enquire whether or not they had an item in stock.

    Phone*
    1550 22 66 77 [*Calls cost 95c per minute calling from Republic of Ireland. Calls from mobile phones may be significantly higher]
    0906 614 0088 [*Calls cost 71p per minute calling from the UK including Northern Ireland. Calls from mobile phones may be significantly higher]


    What an absolute load of bollox. They are ripping people off who are trying to call them!??! And it's more expensive to call them from Dublin than it is from Belfast.

    And the service provider is in Galway!

    The Service Provider is Smyths Toys, 2nd Floor Block 2, Galway Financial Services Centre, Moneenageisha Road, Galway, Ireland.

    Think it's principles we're looking at here. A retailer charging 95c to call their customer service no,? Crazy!


  • Registered Users, Registered Users 2 Posts: 17,165 ✭✭✭✭astrofool


    Their website has an in stock function for each branch also.


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