Help with wording CV please

HH Chick

Ok need help in adjusting my CV to suit the job...... I really want this job, on the verge of walking out of my current job due to a wa*ker of a boss, and constant pressure from him to run around while he sits and reads the newspaper....so serious help needed to get out of this position and into a better job for myself..thanks guys.

The job critera is:
Duties to include general office administration and customer service, providing bills for customers, monthly balance etc. Previous office experience essential. Applicants must be reliable and able to work on own initiative. Knowledge of accounts and excellent computer skills essential.

seems fab, Eh!!!

Ok now my CV, Is there too much going on or not enough going on, should things be phrased differently????

In my current position my duties involve the daily running and up keep of the XXXX Office, I am responsible for the overall telemarketing of the Clinic. In addition, I set up and verify all appointments made for my branch, also, liaising with local gp’s, cleaning data on Navision, Stock control, lodging the daily cash float’s to the bank, compiling various reports of which include branch income, case history, no show and cancellations, repairs and dsm’s, incoming and out going stock. As I am the soul person in this clinic besides the XXX consultant, time management and multitasking are very important to the smooth running of this clinic.

Boardies all help Appreciated,
Thanks in advance

Eoin

I always prefer bullet lists for this type of stuff; it's must easier on the eye. Also be sure to double check the spelling and grammar. "Soul" should be "sole" and you don't need an apostrophe for "floats". GP is an abbreviation so should be capitalised.

The job description seems to mention a good bit of customer interaction, so I think you need to emphasise any experience you have in this area in your list of duties.

HH Chick

Thanks Eoin,
A fresh pair of eyes always helps,

I never included Customer service because my prev job was retail which is all CS so i didn't want to be repeating myself..

I just really need to get of this current employment cause its dragging me down the whole time,:(:(

Fingers crossed i get called for an interview cause iv 100% track record at that

Mrs OBumble

HH Chick wrote: »

In my current position my duties involve the daily running and up keep of the XXXX Office, I am responsible for the overall telemarketing of the Clinic. In addition, I set up and verify all appointments made for my branch, also, liaising with local gp’s, cleaning data on Navision, Stock control, lodging the daily cash float’s to the bank, compiling various reports of which include branch income, case history, no show and cancellations, repairs and dsm’s, incoming and out going stock. As I am the soul person in this clinic besides the XXX consultant, time management and multitasking are very important to the smooth running of this clinic.

Agree re bullet points.

Get rid of jargon, or explain it (Navision, dsm's).

"Set up and verify all appointments" - with who? what does "verify" mean? (I suspect this counts as "customer service", but you need to spell it out).

And give some examples of where you've taken initiative to introduce new things to make the clinic run better. Get the word "initiative" in there.

Eoin

HH Chick wrote: »

I never included Customer service because my prev job was retail which is all CS so i didn't want to be repeating myself..

You have to match what they're looking for, and that does seem to be a customer facing role - so this is what you need to emphasise.

HH Chick wrote: »

I just really need to get of this current employment cause its dragging me down the whole time,:(:(

Fingers crossed i get called for an interview cause iv 100% track record at that

Best of luck with it, but don't do anything rash in your current job!

Neonjack

I agree with Eoin too. Bullet points stand out and allow you to expand on each point. E.g. -

Stock control
I am responsible for the management of all incoming and outgoing stock to maintain the smooth operation of the clinic.

Cash handling
This involves the daily lodgement of cash received and issuing of receipts.

And so on. Grammar and spelling are vital in a CV. It might be worth looking up a professional proofreader to check it once you're happy with it.

HH Chick

Should I explain each bullet point? or that that leave me nothing to talk about in an interview ???????

Neonjack

I see your point. You don't have to explain them at all, but the option is there if you feel the need. It's just a more ordered form of listing your duties and responsibilities.

Eoin

The CV is what gets you the interview in the first place, so I wouldn't hold back unless your CV is getting too big (over 2 pages). No need to go into too much detail, but if you find that the title of a specific duty is vague, then I would expand upon it.

HH Chick

Heya guys is this any better???

In my current position my duties involve the daily running and up keep of the XXXX Office,

• I am responsible for the overall telemarketing of this office.
• I set up and verify all appointments made for my branch, by Writing to the clients and phoning them the day before an appointment. as a reminder
• I keep in constant contact with surrounding local GP’s regarding patient results, Grants etc
• Maintaining the database,
• Stock control,
• Lodging the daily cash floats to the bank,

I also compile various reports of which include

• branch income,
• case history,
• cancellations,
• Repairs,
• Incoming and outgoing stock.

As I am the soul person in this office besides the XXXX, time management and multitasking are very important to the smooth running of this office.


I'l take all critism good and bad-(preferably good tho) LOL;)

Eoin

Looks better, but you'll really need to keep an eye on the spelling and formatting in your CV. Soul should be sole. No need for commas or full stops in a bullet point. I'd expand upon the telemarketing.

Are you the main point of contact for the clients? If so, then definitely play this up a bit more. As I said before, you need to look at the requirements in a job description and tailor your CV so you can match what they're looking for.

Neonjack

It's better, but again grammar is important.

In my current position, my duties involve the daily running and up keep of the XXXX office.
I am responsible for the overall telemarketing of this office.
I set up and verify all appointments made for my branch, by writing to the clients and phoning them the day before an appointment as a reminder.
I liaise with surrounding GP’s regarding patient results, grants, etc.
I maintain the patient database.
I am responsible for stock control.
I am entrusted with daily cash handling.


I also compile various reports, which include -
Branch income.
Case history.
Patient cancellations.
Repairs.
Stock control and management.

As I am the sole person in this office besides the XXXX, time management and multitasking are very important to the smooth running of this office.


Sorry to nitpick, but good grammar goes unnoticed. Bad grammar and spelling will be spotted straight away. It doesn't impress a prospective employer.

HH Chick

no please nip tuck, ye guys are stars :D:D,

dont ask me how many time iv read it, deleated it, wrote again...

Thanks a mill:pac:

dreamers75

Please remove the I part from every line, it will not serve you well. I see it as bigging yourself up if i rang your wanker boss bet he wouldnt agree with any of it.

Explain what the position entails not what you do.


In my current position, my duties involve the daily running and up keep of the XXXX office.
Telemarketing of this office.
Set up and verify all appointments made for my branch, by writing to the clients and phoning them the day before an appointment as a reminder.
Liaise with surrounding GP’s regarding patient results, grants, etc.
Maintain the patient database.
Responsible for stock control and ensuring 100% accuracy
Entrusted with daily cash handling.

The liasing and set up lines are bascially the same thing. From looking at someone in a position similiar you could add another few "wordings " to your duties.

As i dont do your job i dont know them

But next time your in work grab a pen and paper and write down everything you do as your doing it. You will find that one little thing you do is something big in another company. The reason your listing duties is to show what you do and CAN do


Trust me it works but seriously remove the Is, i wouldnt even call you for an interview if i seen that many Is.

LimeFruitGum

dreamers75 wrote: »

Please remove the I part from every line, it will not serve you well. I see it as bigging yourself up if i rang your wanker boss bet he wouldnt agree with any of it.

Explain what the position entails not what you do.


In my current position, my duties involve the daily running and up keep of the XXXX office.
Telemarketing of this office.
Set up and verify all appointments made for my branch, by writing to the clients and phoning them the day before an appointment as a reminder.
Liaise with surrounding GP’s regarding patient results, grants, etc.
Maintain the patient database.
Responsible for stock control and ensuring 100% accuracy
Entrusted with daily cash handling.

The liasing and set up lines are bascially the same thing. From looking at someone in a position similiar you could add another few "wordings " to your duties.

As i dont do your job i dont know them

But next time your in work grab a pen and paper and write down everything you do as your doing it. You will find that one little thing you do is something big in another company. The reason your listing duties is to show what you do and CAN do


Trust me it works but seriously remove the Is, i wouldnt even call you for an interview if i seen that many Is.

Spot on.
The use of bullet points & simple verb (* Liaise with...) is much neater to read. If you have a copy of your original job specs, compare them against the new job. See what overlaps and highlight that as part of your experience.

I have been known to delete and rip up CVs with poor spelling and grammar (i.e. soul/sole, float's/floats). So, please ask someone to read over your final version before you submit it to prospective employers. Best of luck!