If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Local Branches V's Telephone Banking

LauranceB · 2009-12-07 14:30:41

In the past I've asked for certain facilities with my local bank i.e over draft or personal finance but have never been successful but when I'd ring 24hr banking I'd be approved in a couple of days. Wonder has anyone else came across similar with their banks.

07-12-2009 2:30pm

#1

LauranceB

Closed Accounts Posts: 50 ✭✭

Join Date: December 2009

Posts: 36

In the past I've asked for certain facilities with my local bank i.e over draft or personal finance but have never been successful but when I'd ring 24hr banking I'd be approved in a couple of days. Wonder has anyone else came across similar with their banks.

0

Comments

#2 07-12-2009 3:34pm

Jet Black

Registered Users, Registered Users 2 Posts: 3,845 ✭✭✭

Join Date: December 2007

Posts: 3657

Personally find the branch better. If I call the customer service centre I'm usually left waiting on a call back,
Depends on the bank I suppose.

0
#3 08-12-2009 3:39am

Random

Closed Accounts Posts: 19,080 ✭✭✭✭

Join Date: September 2004

Posts: 16669

I'm with AIB. Been in a bank only once or twice in the last few years. All over the phone both to telephone banking and to the branch. Generally gets al my questions answered.

I use internet to manage my day to day as well.

0