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I think I was missold a package from Chorus.

  • 01-12-2009 9:33pm
    #1
    nc13
    Registered Users, Registered Users 2 Posts: 78 ✭✭


    I think I was missold a package form Chorus and am not happy! Is there any way to get out of the contract without being charged? I only got it installed today and it is a mess. The box it buzzing like a bee hive, the phone is in a relly bad spot and was not told we were getting so few channles. What can I do?


Comments

  • #2
    robbie_998
    Closed Accounts Posts: 4,222 ✭✭✭robbie_998


    of course you were ripped off by chorus :rolleyes:

    if its not the service you asked for then that pretty much have no choice but to make it right.

    if they dont then just dont pay your bills, it is your consumer right.


  • #3
    nc13
    Registered Users, Registered Users 2 Posts: 78 ✭✭nc13


    What are they like to deal with? I was looking at there packages on their website but the package dont tell you what channels you get.


  • #4
    robbie_998
    Closed Accounts Posts: 4,222 ✭✭✭robbie_998


    nc13 wrote: »
    What are they like to deal with? I was looking at there packages on their website but the package dont tell you what channels you get.

    no idea. They really dont have a say in the matter,

    they must do what they are told or you just dont pay them.

    ring them and demand it be done and fixed.

    if they should refuse cos of a contract or anything then just dont pay.

    it is a consumer right.


  • #5
    nc13
    Registered Users, Registered Users 2 Posts: 78 ✭✭nc13


    Thanks.


  • #6
    dunworth1
    Registered Users, Registered Users 2 Posts: 5,359 ✭✭✭dunworth1


    nc13 wrote: »
    I was looking at there packages on their website but the package don't tell you what channels you get.

    if you bothered to look you would see clearly that when you select a package on the site there is a tab called "CHANNELS"

    just in case you still cant find it

    22AB023534B64372AE69B097BE4BFFB9-800.jpg


    sorry i think i went a bit over board there


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  • #7
    Mossy Monk
    Closed Accounts Posts: 28,128 ✭✭✭✭Mossy Monk


    nc13 wrote: »
    Is there any way to get out of the contract without being charged? I only got it installed today and it is a mess.

    Cooling off period FTW


  • #8
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,279 Mod ✭✭✭✭bk


    I think there is a 7 day cooling off period for these types of services.


  • #9
    campo
    Registered Users, Registered Users 2 Posts: 3,366 ✭✭✭campo


    yes exactly there is a 7 day cooling off period ring them and cancel before that time is up , not paying your bills is not a good idea that just leads to things getting very messy


  • #10
    Bazzy
    Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭Bazzy


    There is a cooling off period.

    But why did you not ask the installer to put the equipment where you wanted it?


  • #11
    cormie
    Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Is there a cooling off period for all such services? I've been thinking of trying wimax from imagine, but they have no mention of a cooling off period so I'm not prepared to gamble.


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  • #12
    DOC09UNAM
    Closed Accounts Posts: 8,305 ✭✭✭DOC09UNAM


    dunworth1 wrote: »
    sorry i think i went a bit over board there

    No pirates here!

    that was funny tbh, no sign of overboardedness.


  • #13
    Bazzy
    Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭Bazzy


    cormie wrote: »
    Is there a cooling off period for all such services? I've been thinking of trying wimax from imagine, but they have no mention of a cooling off period so I'm not prepared to gamble.

    Every contract in this country has to have a cooling off period you can sometimes wavier that so just check it out on the terms and conditions before you sign


  • #14
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭GerardKeating


    nc13 wrote: »
    I think I was missold a package form Chorus and am not happy! Is there any way to get out of the contract without being charged? I only got it installed today and it is a mess. The box it buzzing like a bee hive, the phone is in a relly bad spot and was not told we were getting so few channles. What can I do?

    As others mentioned, there is cooling-off period, if you waived this, then you can quit with 30 days noticed, since they just announced price increases...


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