iPod problem (Windows)

Smau5

I know this the Mac section, hope I can post this here.

My iPod is showing up in Computer, but not iTunes?
I ran diagnostics, everything passed?

Microsoft Windows 7 Ultimate Edition (Build 7600)
Sony Corporation VGN-NS10L_S
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number B93AB00315692C2C

Current user is not an administrator.
The current local date and time is 2009-11-28 15:27:34.
iTunes is not running in safe mode.

Video Display Information

Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family


**** External Plug-ins Information ****

No external plug-ins installed.

**** iPod/iPhone Connectivity Tests ****

iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.

Universal Serial Bus Controllers:

Intel(R) ICH9 Family USB Universal Host Controller - 2934.  Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935.  Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936.  Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937.  Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938.  Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939.  Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A.  Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C.  Device is working properly.

FireWire (IEEE 1394) Host Controllers:

Ricoh 1394 OHCI Compliant Host Controller.  Device is working properly.

Connected Device Information:

IPOD (E:\), iPod nano (5th Generation) running firmware version 1.0.2
Serial Number:	YM935FVJ72R
Bus Speed:	61440

I reset, formatted, tried different USB ports, only had it about 6 months, didn't damage it in anyway!

Bucklesman

Is it charged? Sounds stupid, but I think if the battery is completely drained iTunes won't detect it but Windows will. Try leaving it charge in the USB port for half an hour.

Smau5

Bucklesman wrote: »

Is it charged? Sounds stupid, but I think if the battery is completely drained iTunes won't detect it but Windows will. Try leaving it charge in the USB port for half an hour.

Full.
I know I'm going to have to bin it, I bought it in England and I don't purchase through iTunes so I have no support.

Rulmeq

Smau5 wrote: »

Full.
I know I'm going to have to bin it, I bought it in England and I don't purchase through iTunes so I have no support.

Don't go binning it just yet

Try rebooting Windows first,

Then try everything here,
http://support.apple.com/kb/TS1369

And if all else fails try this:
http://www.zolved.com/synapse/view_content/19171/My_iTunes_is_not_recognizing_my_iPod_

Smau5

Fixed, did a clean install of 7.
thanks Lads! :pac: