Laptop reliability survey: ASUS and Toshiba win, HP fails

alansweeney100

Found a link to this on engadget today, thought I'd share it with some prospective laptop buyers. I always knew Tosh was the toyota of laptops, didn't realise Asus had such a good track record tho.
Full article

Alanstrainor

Asides from their eee pc range, i would have always considered Asus to be a reliable brand. I have to say i'm surprised at lenovo having such a high "malfunction rate" after 3 years.

denat

I'm surprised that Acer is so much worse than Dell!

Voodu Child

denat wrote: »

I'm surprised that Acer is so much worse than Dell!

The 3-year figures are straight-line projections from the actual 2-year ones - ie its a flawed survey. And the survey was done by a company that sell extended warranties :pac:

But in all seriousness, looking at the 2-year figures, theres no major surprise. HP always figure last in these kind of surveys for whatever reason, and if you look at the rest of them, there is maybe a 2.5% deviation from average. Basically, its not really saying much, you could take a bigger sample, or do it again next year and the results would be different.

Laptops all feature very standardised components, and in terms of chassis, motherboard, etc half of them are designed and built by the same small number of ODMs (Compal, Quanta, Clevo, etc). Even the likes of Apple notebooks have actually been manufactured by Quanta, Asustek and others over the years. So the variation in so called 'reliablity' across brands is pretty negligible, and can change from year to year and model to model.

Paddyo

Maybe HP are always last because their DV6000(I think this is the one) range fails so much. Even after new main boards are installed, these will probably fail again and again - with the same problem.

Paddyo

devnull

The DV9000 were more affected than the DV6000, the 9000's had the famous hinge crack amongst other things.

leninbenjamin

and Netbooks are 20% more likely to fail than a standard laptop, which are 2% more likely to fail than a premium laptop. All part of the conclusions of a squaretrade laptop reliability survey (taking 30,000 machines into account).

PDF here

They rank the brands too.

1. Asus 16%
2. Toshiba 16%
3. Sony 17%
4. Apple 17%
5. Dell 18%
6. Lenovo 22%
7. Acer 23%
8. Gateway 24%
9. HP 26%

Interesting enough little report. Thought Apple would have been higher than that myself. And makes all the Dell haters look a bit foolish tbh.

Alanstrainor

Threads Merged.

leninbenjamin

Alanstrainor wrote: »

Threads Merged.

ah **** sorry, had a look backwards but didn't go back far enough.