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Laptop broadband problems

  • 14-11-2009 3:28pm
    #1
    Blarggggh
    Closed Accounts Posts: 116 ✭✭


    Firstly I use eircom broadband and have a compaq laptop. Up untill this morning (when the power to my laptop was accidently switched off) I havent had any problems connecting to my wireless network.

    Now when I switch it on and try and connect it tells me a key. Which I have enttered correctly three times. But each time all I get is "Windows cannot connect to Eircom"

    once I turn off the wep on my wireless. My laptop is able to connect. But once I turn it back on I cant I changed the settings on my laptopr, tried restoring to a earlier config and nothing. Can anyone help ?


Comments

  • #2
    mp22
    Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭mp22


    connect the laptop to the router with the cable supplied (yellow one), open the routers homepage goto wireless-advanced highlight and copy the wep key, paste the key into a notepad file. When you are asked for the wep again copy and paste from note pad. See if that makes any difference.


  • #3
    manutd
    Registered Users, Registered Users 2 Posts: 988 ✭✭✭manutd


    Step by step guide: http://broadbandsupport.eircom.net/SRVS/CGI-BIN/WEBCGI.EXE/&/?St=132&E=0000000000195839545&K=2549&Sxi=18&Problem=obj(9814)&DCSext.clickedFrom=bb;home;topqueries


  • #4
    maghenderson
    Registered Users, Registered Users 2 Posts: 22 ✭maghenderson


    hi there,right click your two screens icon or wireless icon on the bottom right screen/ connect to a network/ set up a connection or network/and your wireless network number wil be there, it should be connected and if it is go to repair and diagnose and click that/ if not connected click onto your number and type in your wap number again an go form there hope this helps


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