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My rug !

  • 07-11-2009 7:47pm
    #1
    spartan1
    Registered Users, Registered Users 2 Posts: 102 ✭✭


    So lets say a person left a rug into a dry cleaners, and they had had it cleaned there before so there was no problem.
    The person returns to collect the rug and finds that the rug has been damaged beyond repair in the cleaning of it.
    Customer is then referred to a sign on the wall that says that things are left at owners own risk (handwritten).
    Would I be correct in saying that the cleaners have to replace that rug ? and how would a price be agreed as there may be no receipt existing ?


Comments

  • #2
    Reloc8
    Closed Accounts Posts: 2,857 ✭✭✭Reloc8


    I presume you're a consumer (i.e. the rug was not used in your business) ?

    Then up with this you probably do not have to put. Threaten them with the small claims court (or whatever court reflects the value of the rug, or cost of replacement if you can't establish the value).

    If this doesn't work then subject to how much money you'll have lost by replacing the rug, off to a solicitor. Ultimately the question is whether the damage to the rug was just one of those unavoidable things that happens, or whether it was their mistake. If the latter, the sign means nothing.


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