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Saturday: UPC down in D2?

  • 07-11-2009 03:28PM
    #1
    Cupart
    Closed Accounts Posts: 248 ✭✭


    It seems like my UPC mediabox is not receiving a signal. Is it only me or is anyone else having the same problem in the D2 area (close to Marrion Sq)?

    What are the guidelines for getting a credit on missed out full days of digital loss and what is the best way of getting this credited?

    Cheers


Comments

  • #2
    o1s1n
    Registered Users, Registered Users 2 Posts: 36,144 ✭✭✭✭o1s1n
    Master of the Universe


    I'm in D2 myself and was just coming on here to see if anyone else had the same problem.


  • #3
    cast_iron
    Registered Users, Registered Users 2 Posts: 2,454 ✭✭✭cast_iron


    Cupart wrote: »
    It seems like my UPC mediabox is not receiving a signal. Is it only me or is anyone else having the same problem in the D2 area (close to Marrion Sq)?

    What are the guidelines for getting a credit on missed out full days of digital loss and what is the best way of getting this credited?

    Cheers
    No issues with thte basic digital box in the west part of D2 here.

    As for claiming credit, you can indeed. Ring customer service now to ensure they log the fact there's an issue currently. When it comes back on, you can ring CS again, explain all and they should put you through to accounts for a re-credit. Have your facts and times right incase of a dispute. I think accounts might only be open Mon-Fri business hours though.


  • #4
    Cupart
    Closed Accounts Posts: 248 ✭✭Cupart


    Seems like it's back on, so no sour phone call on Monday :-)


  • #5
    o1s1n
    Registered Users, Registered Users 2 Posts: 36,144 ✭✭✭✭o1s1n
    Master of the Universe


    Hurrah! Back on here too. :)

    Was afraid I'd miss the X Factor...
    >_>

    <_<


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