The Disney Channels and Digital + Box

Bodan

anyone else having problems viewing the 2 new Disney channels on the plus box? For some reason they are not working on mime, i get a blank black screen.

They are working on my smaller pace box.

I tried to do a network search in case it was a tuning problem but then i have noticed that dose not work any more, in fact, i lose all my stations when it fails. Luckily , it was just a matter of unplugging the box and then back in again, for all the channels to come back bar Disney.

Alun

Bodan wrote: »

anyone else having problems viewing the 2 new Disney channels on the plus box? For some reason they are not working on mime, i get a blank black screen.

They are working on my smaller pace box.

I tried to do a network search in case it was a tuning problem but then i have noticed that dose not work any more, in fact, i lose all my stations when it fails. Luckily , it was just a matter of unplugging the box and then back in again, for all the channels to come back bar Disney.

Both are working here in Bray on my DVR (silver Thomson).

patrickmooney

Neither working for me on my DVR.

elderlemon

Not working on mine either (blank screen).

patrickmooney wrote: »

Neither working for me on my DVR.

tallaghtfornia

Not working on mine either (blank screen).

Did you receive your new card in the post ?

That's the only reason the Disney channels would have a 'Black' screen.

Seems a bit daft on UPCs part to launch these channels on the Max pack and not have all there cards swapped out given there new encryption are on these channels.

patrickmooney

Nope, only received a card for my second box, which isn't a DVR. Now that I remember it , I did get a letter informing me to expect a new card for the DVR, but that was over 4 months ago.

patrickmooney

I got onto UPC this morning, they are sending me out a newer Card for my DVR to hopefully resolve the blanking out of those two Disney channels. Couriered out too! Great!

Bodan

patrickmooney wrote: »

I got onto UPC this morning, they are sending me out a newer Card for my DVR to hopefully resolve the blanking out of those two Disney channels. Couriered out too! Great!

interesting, let us know how it goes.

I got a replacement card for my pace box a few months ago and at the time, i was told my DVR didnt need one as it was quite new. If it is just a card issue than that's not too bad, they are easily replaced.

patrickmooney

Bodan wrote: »

interesting, let us know how it goes.

I got a replacement card for my pace box a few months ago and at the time, i was told my DVR didnt need one as it was quite new. If it is just a card issue than that's not too bad, they are easily replaced.

Yes, it's resolved. Once I activated the new card, both Disney channels stopped broadcasting in the "black". Looks like the newer cards are required.

Bodan

patrickmooney wrote: »

Yes, it's resolved. Once I activated the new card, both Disney channels stopped broadcasting in the "black". Looks like the newer cards are required.

Thanks, i have just gone and ordered a new card !

beer enigma

I had the same problem on a 'new' card.....!!

A helpful guy on boards PM'd me & told me that some of the Disney channels are 'provisioned' differently (ie not automatically switched on even if you are entitled to them).

I phone UPC & told them this, the guy checked & said 'oh yeah' sorry about that & within 10 minutes they were all working...............

JoeyJJ

Are they available if you have the + box and Max package? According to site from what I can see you need to pay or get the movies package is that correct?

Bodan

JoeyJJ wrote: »

Are they available if you have the + box and Max package? According to site from what I can see you need to pay or get the movies package is that correct?

Yeah, UPC added The Disney Channel and Playhouse Disney to their Max pack a few weeks ago. They are on channels 613 and 616 respectively.