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Could ya help me with my Alesis iO 14?

  • 01-11-2009 5:46pm
    #1
    rcaz
    Registered Users, Registered Users 2 Posts: 4,034 ✭✭✭


    Hey, hopefully you can forgive the total newbie "HALP PLS" thread, but I'm starting to pull my hair out a little.

    I bought an Alesis iO 14 on adverts on Friday, had it working perfectly last night (I was DIing my guitar into GarageBand), and now today it's doing nothing.

    I have it set up exactly the same as last night, but when I play, there's no sound, and the level meters don't light up at all. The Mic/Line/Guitar switch is set to Guitar, and the gain is turned up, I've installed and re-installed all the latest drivers from the Alesis website, but I'm getting nothing.

    If it's any help, the problems started after I tried recording with a mic. I plugged the mic in with an XLR > 1/4 inch jack, and switched between Mic and Guitar level to try to get a signal, and I got nothing.

    I left it plugged in while I was searching the 'net for some clues, and the level meter lights all started flashing randomly - some sort of indicator/warning?

    I'm using it with a brand new 15 inch MacBook Pro, which I'm not totally used to, so could the problem be down to me not being familiar with OSX? Or have I broken the interface?

    If anyone could help me out, I'd really appreciate it. I thought this would finally be the start of my recording sessions, which I've been looking forward to and saving for gear for all summer, and now there's a bit of a dampener on it :(

    Thanks a million.


Comments

  • #2
    PaulBrewer
    Registered Users, Registered Users 2 Posts: 7,790 ✭✭✭PaulBrewer


    I always recommend the first port of call is the guys who built it support.

    Alesis Support: +44 1252 353 850


  • #3
    TelePaul
    Registered Users, Registered Users 2 Posts: 4,093 ✭✭✭TelePaul


    Disable the stock card in the laptops bios.


  • #4
    trackmixstudio
    Registered Users, Registered Users 2 Posts: 843 ✭✭✭trackmixstudio


    Go to system prefs>sound and see if it's in there. Select it as you main input/output and play something from itunes. If you have sound there the drivers/interface are probably ok.
    In garageband go to preferences audio/midi and select it in there.
    Make sure you are recording to an audio track and not a guitar instrument track.


  • #5
    krd
    Banned (with Prison Access) Posts: 3,455 ✭✭✭krd


    I got my fingers burned on an IO2.

    The support is ****, the drivers are **** - actually non existent - the driver for my io is 56k, which is the size of the Alesis logo - it's just using windows generic plug'n'play.


    On my IO there's ground loop problem - which means the only way it can be used is on a laptop, just with the battery power, and the power cable removed.

    It's not complete junk - but it's nowhere near an acceptable standard.

    The ground loop means the bastards were too cheap to put a 50p smoothing capacitor on the USB power intake.


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