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DVD/CD-ROM Drives are corrupted/missing

hunter164 · 2009-10-28 20:19:10

The gfs laptop, an Acer Aspire 5050, is telling her her disk drive is corrupted or missing. When she tries to click for solutions nothing happens. Any ideas? Thanks

28-10-2009 8:19pm

#1

hunter164

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The gfs laptop, an Acer Aspire 5050, is telling her her disk drive is corrupted or missing. When she tries to click for solutions nothing happens. Any ideas?

Thanks

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#2 28-10-2009 8:22pm

partyatmygaff

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Is there anything inside the drive? It sounds like its looking for something on a disk and its not inserted. Give us more details.

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#3 28-10-2009 10:37pm

hunter164

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Nah there's nothing inside. When she puts a CD in it makes the sound as if it's about to start running the CD and then it stops.

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#4 29-10-2009 9:35pm

hunter164

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Any helpers?

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#5 29-10-2009 9:57pm

partyatmygaff

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Ok when you put a cd inside does it actually read the cd/dvd or does it not read anything?

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#6 29-10-2009 11:14pm

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Is this the problem where the CD/DVD drive doesn't show up in My Computer but does show in Device Manager with a '!' icon? If so, check this article.

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#7 30-10-2009 12:48am

hunter164

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Karsini wrote: »

Is this the problem where the CD/DVD drive doesn't show up in My Computer but does show in Device Manager with a '!' icon? If so, check this article.

She said it works and thank you very much.

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