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cancelling UPC/Chorus

  • 18-10-2009 10:22pm
    #1
    Trevord
    Registered Users, Registered Users 2 Posts: 955 ✭✭✭


    Could someone let me know the up to date address for cancelling UPC tv ?

    Not sure if these letters need to go to Limerick (Chorus) or whether all that stuff is centralised in Dublin since UPC took over Chorus/NTL.


Comments

  • #2
    nialler
    Registered Users, Registered Users 2 Posts: 896 ✭✭✭nialler


    Email them, they'll be back to you within 24 hours.

    resolutionteam@upc.ie


  • #3
    anrinn184
    Closed Accounts Posts: 19 ✭anrinn184


    I was told when I rang Brian in customer services in UPC that any email sent to the above email address may not be acted on for 3 days, but they would respect the customers wishes from the date the email was sent. And they say on their automated answering machine that they have won an internet award!


  • #4
    Max Power1
    Closed Accounts Posts: 10,272 ✭✭✭✭Max Power1


    nialler wrote: »
    Email them, they'll be back to you within 24 hours.

    resolutionteam@upc.ie
    took them 2 weeks to contact me. And it was a saturday morning they rang!


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