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Pausing on my Sky HD - not when I want it to...

  • 15-10-2009 01:25PM
    #1
    montac
    Registered Users, Registered Users 2 Posts: 157 ✭✭


    Hi there
    I have a new Sky HD box since July.
    All good, but for the last 2 weeks or so, it has begun 'pausing' intermittently. The 'pause' lasts for around a second, and then it catches up with the live programme. Any suggestions, or have I gone mad?
    Thanks


Comments

  • #2
    kippy
    Registered Users, Registered Users 2 Posts: 19,152 ✭✭✭✭kippy


    Switch off box, unplug and leave for two minutes, switch it back on again.
    Usually the first port of troubleshooting on these boxes.

    Also, check all cable connections into the box. Was there high wind recently, could your dish have moved slightly?


  • #3
    montac
    Registered Users, Registered Users 2 Posts: 157 ✭✭montac


    Thanks Kippy
    I'll try the re-boot...
    I live in Tallaght, so strong winds are common - if the wind has managed to move the dish, what would be involved there?


  • #4
    kippy
    Registered Users, Registered Users 2 Posts: 19,152 ✭✭✭✭kippy


    Might be worth starting from here, theres a part on checking signal strength etc:
    http://www.stevelarkins.freeuk.com/sky_tv_guide.htm
    If the dish has moved you'll need to get it re-alligned, usually you'll need an installer to do that.
    It could be other things (loose cables) but that link should help you troubleshoot.


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