Have sky plus wires but when use sky plus box nothing

Sneachta

Got Sky+ installed in sitting room and multiroom in a bedroom. Only got ordinary box in the bedroom but the installer ran in the double wires for Sky+. Just wondering if i hook a spare Sky+ box in bedroom should i be able to use Sky+ or do i need to get a different card?

Wizard007

The Sky+ should work with an existing card once the re-pairing is called back to Sky. Unless you've gone multiroom and then obviously do need a second card.



What's confusing is "installer ran in sky plus wires and hooked up to ordinary box" ? What do you actually have installed at the moment?

Sneachta

Wizard007 wrote: »

The Sky+ should work with an existing card once the re-pairing is called back to Sky. Unless you've gone multiroom and then obviously do need a second card.



What's confusing is "installer ran in sky plus wires and hooked up to ordinary box" ? What do you actually have installed at the moment?

Thanks for reply original post edited.

Wizard007

Ok, I get you now

No need for a new card. Install the new box ( spare Sky+ box ), connect the phone line and do a call back, services, system set-up, then click 0, 1, select. Go down to new installation, select and it's select all the way after that. Then just call Sky 0818 719 861, option 1 then option 3 and get them to re-pair the card ( to upgrade the facilities ie. Sky+ on that card )

They will ask you for card, version and serial numbers. To get these just press services on your Sky remote, system set-up and system details.

Sneachta

Wizard007 wrote: »

Ok, I get you now

No need for a new card. Install the new box ( spare Sky+ box ), connect the phone line and do a call back, services, system set-up, then click 0, 1, select. Go down to new installation, select and it's select all the way after that. Then just call Sky 0818 719 861, option 1 then option 3 and get them to re-pair the card ( to upgrade the facilities ie. Sky+ on that card )

They will ask you for card, version and serial numbers. To get these just press services on your Sky remote, system set-up and system details.

Thanks Wizard will try that....

Sneachta

Wizard007 wrote: »

Ok, I get you now

No need for a new card. Install the new box ( spare Sky+ box ), connect the phone line and do a call back, services, system set-up, then click 0, 1, select. Go down to new installation, select and it's select all the way after that. Then just call Sky 0818 719 861, option 1 then option 3 and get them to re-pair the card ( to upgrade the facilities ie. Sky+ on that card )

They will ask you for card, version and serial numbers. To get these just press services on your Sky remote, system set-up and system details.

What do you mean by "call back".
Went to services and system set up but there is no option for pressing "0"?

Wizard007

Call back is to send a call through the phone line to Sky to let them know you have that box active with that card on your account. It is necessary for a Multi-room sub.

0, 1, select - that's a hidden installer menu. It's not visably available. When you're in system set-up just click them in qucik succession and it will get you into the installer menu. Click new installation and select all the way after that.

Sneachta

Wizard007 wrote: »

Call back is to send a call through the phone line to Sky to let them know you have that box active with that card on your account. It is necessary for a Multi-room sub.

0, 1, select - that's a hidden installer menu. It's not visably available. When you're in system set-up just click them in qucik succession and it will get you into the installer menu. Click new installation and select all the way after that.

Thanks again!

Sneachta

Worked a treat thanks so much for your help Wizard007

Wizard007

No problem at all Sneachta. Glad to help