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Epay Confirmation

  • 23-09-2009 12:08am
    #1
    Closed Accounts Posts: 1


    Hi guys,

    I paid my fees last Friday, the 11th of Sep, on epay.tcd.ie but I haven't got confirmation from the college that they've recieved the payment or anything. I'm regeristing on Thursday and was wondering if I'll need to bring something in to show that I've paid them ?

    When I log into the site it says used to say that the transactions were going processed but now reads "The amount shown here does not include any monies paid."

    Anyone know what the story is?


Comments

  • Registered Users, Registered Users 2 Posts: 114 ✭✭YogiBoy


    I had the same story last year.
    I paid for fees and paid for Trinity Hall (same system)
    Both times the system suggested a confirmation would be sent
    They never arrived
    Moreover it was like that every term at Trinity Hall.

    I kept a screen shot of the screens luckily.
    I confirmed with the offices that the money had been paid
    I told them their confirmations werent working
    Nothing was done. Still not working it seems.

    Yes, annoying.


  • Registered Users, Registered Users 2 Posts: 114 ✭✭YogiBoy


    Just paid fees with a credit card

    It asks you at first if you want to enter an email address for notification.
    There is no more reference to it afterwards it doesnt seem to work

    Then you get shown how much you have to pay
    You enter card details and it says

    Payment Details Transaction Number Your payment is being processed.
    You may wish to print this page as a receipt of your transaction.
    Amount Paid 1,585.00 Timestamp


    No reference to an email. You'd better print!
    The message is always the same but so ambiguous... it says "payment is being processed" but then invites you to print receipt, as if done.


  • Registered Users, Registered Users 2 Posts: 114 ✭✭YogiBoy


    Actually I did get a receipt acknowledging my credit card payment some 18 hours later. So that is an improvement.


  • Registered Users, Registered Users 2 Posts: 3,536 ✭✭✭Mark200


    I got a receipt a day or two after I paid the registration fees


  • Registered Users, Registered Users 2 Posts: 446 ✭✭lilmizzme


    I hate the epay system....tried to pay fees there, got a message telling me to try later....confirmed with Visa company that the money was available to spend, tried again and got a message saying "this has already been processed...please contact the merchant"...?! Grrr!!!


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