Should I move over to NTL

coll69

I was thinking on moving to NTL for my tv, Broadband and phone. I was looking at the 10mb offer. I currently using BT. which is good, but now looking at costs. I use the BB to download some torrent like tv episodes and Xbox live. Can any one give some good advice? is the BB through NTL any good, I am reading some very negative post about NTL also I read on an other post they don't allow torrent

Any advice would be welcome

akamossie

hi i have had Chorus which its the same as NTL, and internet was way too fast (20mb), can download torrent files no problem. i recommended.

Ranicand

coll69 wrote: »

I was thinking on moving to NTL for my tv, Broadband and phone. I was looking at the 10mb offer. I currently using BT. which is good, but now looking at costs. I use the BB to download some torrent like tv episodes and Xbox live. Can any one give some good advice? is the BB through NTL any good, I am reading some very negative post about NTL also I read on an other post they don't allow torrent

Any advice would be welcome

Don't go near them they are a bunch of morons having terrible trouble with their so called broadband Playstation Network won't work many sites won't open and download speed is less then 20% of what it should be.


This is a nationwide problem don't listen to their bull their network is cr*p.

AlmightyCushion

Ranicand wrote: »

Don't go near them they are a bunch of morons having terrible trouble with their so called broadband Playstation Network won't work many sites won't open and download speed is less then 20% of what it should be.


This is a nationwide problem don't listen to their bull their network is cr*p.

In fairness this is a fairly recent problem. A friend of mine has been with them a while and his connection was pretty solid until this recent crap.

dunworth1

Ranicand wrote: »

Don't go near them they are a bunch of morons having terrible trouble with their so called broadband Playstation Network won't work many sites won't open and download speed is less then 20% of what it should be.


This is a nationwide problem don't listen to their bull their network is cr*p.

my internet is perfectly fine all websites loading fine

xbox live work fine

maybe they are doing work on there network at the moment

jd83

Im with them a couple of years now with 10mb connection. Never had a problem with them once. Saying that ive never had to call the support line but i know people who have and said there fairly unhelpful. So once you manage to get it installed and then have no problems ( finger crossed) and dont have to actually deal with anyone working there you should be fine

Ranicand

AlmightyCushion wrote: »

In fairness this is a fairly recent problem. A friend of mine has been with them a while and his connection was pretty solid until this recent crap.

One month ago they had the ping problem and this one has been going on for a week.

Not a peep on their website.

If they let us know what was going it would be something.

And your right it is crap.

Ranicand

dunworth1 wrote: »

my internet is perfectly fine all websites loading fine

xbox live work fine

maybe they are doing work on there network at the moment

I am happy for you I really am you seem to be one of the few lucky ones.

Hope your enjoying your xbox online and you should not take it for granted because this is two nights now I can not use my PLaystation online.

Yes it's possible they are working on the network however would a small notice on their site be too much to ask for?

dunworth1

Ranicand wrote: »

I am happy for you I really am you seem to be one of the few lucky ones.

Hope your enjoying your xbox online and you should not take it for granted because this is two nights now I can use my PLaystation online.

Yes it's possible they are working on the network however would a small notice on their site be too much to ask for?

ya really should notify there customers about issues/work in the area

Ranicand

dunworth1 wrote: »

ya really should notify there customers about issues/work in the area

We are assuming it's work it the area we don't know thats the point.


My connection was great for a long time too.

bk

Ranicand wrote: »

I am happy for you I really am you seem to be one of the few lucky ones.

Ranican, according to this poll:
http://www.boards.ie/vbulletin/poll.php?do=showresults&pollid=13656

77% of people are happy with UPC.

I'm sorry you are having issues, have you contacted UPC about it?

UPC has issues from time to time over the years (most ISP's do, look at Eircoms terrible recent DNS problems) and they have always sorted it.

Ranicand

bk wrote: »

Ranican, according to this poll:
http://www.boards.ie/vbulletin/poll.php?do=showresults&pollid=13656

77% of people are happy with UPC.

I'm sorry you are having issues, have you contacted UPC about it?

UPC has issues from time to time over the years (most ISP's do, look at Eircoms terrible recent DNS problems) and they have always sorted it.

Yes I know it was just frustration.

GigaByte

bk wrote: »

Ranican, according to this poll:
http://www.boards.ie/vbulletin/poll.php?do=showresults&pollid=13656

77% of people are happy with UPC.

It's even higher if you remove the last option. "not with UPC but clicking poll options is fun!"

Ranicand

GigaByte wrote: »

It's even higher if you remove the last option. "not with UPC but clicking poll options is fun!"

When I was having no problems I was happy too.

bk

Ranicand wrote: »

Yes I know it was just frustration.

Oh I completely understand your frustration, UPC really needs to improve it's communications with it's customers and it's customer support.

I just wanted to add a little balance to the thread. People who are frustrated and angry tend to post a lot more then people who are quietly happy, so it can give an unfair impression.

Stokolan

I'll give a thumbs up to UPC. Ive had them since december of last year with minimal Issues. The odd connection Drop every so often. Granted this weekend was a bit iffy. But it seems to be fine now.

coll69

Stokolan wrote: »

I'll give a thumbs up to UPC. Ive had them since december of last year with minimal Issues. The odd connection Drop every so often. Granted this weekend was a bit iffy. But it seems to be fine now.

Stokolan

Is the equpment they install big and bulky? or is it just all through the cable?

Stokolan

Just through the cable. If your house is prewired its only a matter of telling them where you want the stuff. I got the modem put in a room upstairs and their box under the tv.

Their digital box is about the size of a dvd player and their modem is fairly small I suppose standard for a modem. I didnt get a wireless router as I already have a decent one.

I didnt like their wall socets tho as they come out about 1 inch off the wall. and look rather horrible.

coll69

Stokolan wrote: »

Just through the cable. If your house is prewired its only a matter of telling them where you want the stuff. I got the modem put in a room upstairs and their box under the tv.

Their digital box is about the size of a dvd player and their modem is fairly small I suppose standard for a modem. I didnt get a wireless router as I already have a decent one.

I didnt like their wall socets tho as they come out about 1 inch off the wall. and look rather horrible.

Thanks for the info,

vibe666

i'm a 90-95% happy camper here too, left BT after many years of their BS and even though i'd been burned by both NTL and Chorus in the past i took the chance (20mbps is a big bribe!) and have't looked back.

have had the odd problem but it's usually fixed pretty quickly. i know there have been some issues recently that have some posters very upset, as well as a bit of a lack of response from UPC, but it's not affecting everyone.

jimmycrackcorm

Ranicand wrote: »

When I was having no problems I was happy too.

Then you'll be unhappy with all the other BB providers also from time to time.
At least with UPC I get the satisfaction of not having to pay eircom line rental and having my phone over voip.

cruizer22b

I have the 20mb Broadband and phone for a long time and never a problem. So much better then when I had eircom before hand.