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Problems with UPC box (DVR version)

  • 19-09-2009 9:52pm
    #1
    sheepshagger
    Closed Accounts Posts: 284 ✭✭


    Have had the odd problems with the box in the past (very slow when trying to change channels etc). Theres often an upgrade and that seems to fix the problem, only problem now is (and there hasnt been any upgrade lately to the best of my knowledge) but now the box won't even change channel!

    Only way to fix it is to disconnect the power supply and start again, whne it does change it takes 8-10 sec for the sound to come on the channel you've just selected.

    Is this a common problem, box is only about 18 mths old, thought we'd get around it whne we upgrade to HD but seems its not avaliable here :mad:

    Oh and whats with it ALWAYS flicking back to their info channel (101). . .ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh!

    :(


Comments

  • #2
    St Senan
    Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    You would be better posting this in the Cable forum


  • #3
    glanzamike
    Registered Users, Registered Users 2 Posts: 37 ✭glanzamike


    i have the same problem rang upc today and they said theres noting to fix this the best way is to press menu then the upc button.i often have picture but no sound it comes up loss of signal.the technician said something bout the error coming from holland.i have no idea what holland has to do with it sounds like bull to me.


  • #4
    deanh
    Registered Users, Registered Users 2 Posts: 303 ✭✭deanh


    glanzamike wrote: »
    i have the same problem rang upc today and they said theres noting to fix this the best way is to press menu then the upc button.i often have picture but no sound it comes up loss of signal.the technician said something bout the error coming from holland.i have no idea what holland has to do with it sounds like bull to me.

    It does sound like bull, but as u.p.c. is a dutch company a lot of its hardware and software would come from Holland so there may be some truth in what he's saying.


  • #5
    glanzamike
    Registered Users, Registered Users 2 Posts: 37 ✭glanzamike


    makes a bit more sense now alright.they really need to fix this issue tho or theyll lose alot more customers to sky.


  • #6
    sgt.bilko
    Registered Users, Registered Users 2 Posts: 456 ✭✭sgt.bilko


    just wondering if anyone with the dvr has suffered loss of sound for about 10sec on a regular occurrance?

    Not sure if its the TV, UPC box or the signal coming in :mad:


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  • #7
    jinx9000
    Registered Users, Registered Users 2 Posts: 50 ✭✭jinx9000


    yup, i'm getting screen freezes (split second) and the audio taking ages to come on if I have the box running for more then a day or two.

    power cycling will fix it for another day, but that is fairly bull****e TBH!

    will try the menu/upc button!


  • #8
    paconnors
    Registered Users, Registered Users 2 Posts: 1,641 ✭✭✭paconnors


    sgt.bilko wrote: »
    just wondering if anyone with the dvr has suffered loss of sound for about 10sec on a regular occurrance?

    Not sure if its the TV, UPC box or the signal coming in :mad:

    yep i have that, especally when i'm playing back epsisodes that i have recorded, best thing i do is pause then play usually works first time.


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