Chainreaction - slow delivery times?

Tawfee

Just wondering if anyone else has experienced delays recently when ordering from CRC? Got an email from them last Wednesday (9th) confirming my order had been shipped. Still no sign of it though. Normally doesn't take this long.

km991148

been ordering a few bits and pieces over the last week or two and no problems (all small items though like saddle bag/ spare water bottle cage/ tubes etc) but no delay. Did you order a large item or have a large order? Drop them an email, always quick to respond

tunney

ordered something last friday, arrived monday. no issues.

Jip

Yeah, I've ordered a couple of items over the last few weeks and got each item in about 2 working days.

Jumpy

Tawfee wrote: »

Just wondering if anyone else has experienced delays recently when ordering from CRC? Got an email from them last Wednesday (9th) confirming my order had been shipped. Still no sign of it though. Normally doesn't take this long.

Is it something that went Parcelforce or was it Royal Mail?

Dr_Colossus

I bought an MTB tyre and some oil of them last Tues evening 8th Sep. Received a confirmation mail on Wed morning 9th saying the order was shipping so was hoping to receive it on Fri but got it Mon 14th instead which was still quick enough.

Tawfee

km991148 wrote: »

Did you order a large item or have a large order? Drop them an email, always quick to respond

Jumpy wrote: »

Is it something that went Parcelforce or was it Royal Mail?

It was just a few small items, arm-warmers, socks & a chain, selected the Royal Mail option as I usually do. I'll send them an email as suggested. Cheers.

Lumen

Kerchunk. Brain in gear.

There has recently been some industrial action at the Royal Mail. ISTR that there are 20 million items held up in London.

Not sure of the geographical scope how long it's been going on for, but this may explain why my recent PBK delivery took three weeks.

Húrin

There has been strikes lately at Royal Mail so a backlog has developed. That's probably why you have delays.

Tawfee

:rolleyes:
damn, I needs them arm-warmers, it's got a bit chilly the last few mornings

hawkwing

Ordered a pump Mon evening and got it yesterday morning (Dublin)

Deisetrek

Tawfee wrote: »

Just wondering if anyone else has experienced delays recently when ordering from CRC? Got an email from them last Wednesday (9th) confirming my order had been shipped. Still no sign of it though. Normally doesn't take this long.

Yeah my last order , 2 weeks ago took about 8 days to arrive . Very small package , but CRC are usually excellent on delivery times so I didn't read too much into it , maybe there's some small glitch in their system of late .

Dr.Millah

Ordered rollers on tuesday 11pm, prossessed wedensday at 12pm, delivered thursday at 11am. Fantastic service!

Jumpy

Always choose the 24hr Royal mail has no tracking.

Beasty

They posted something Royal Mail on Tuesday, and it was delivered (in Dublin) this morning