No Satellite Signal is being received. - EDIT Solution found!

SoldierForce

I am getting the message "No Satellite Signal is being received." but when I checked the Signal Strength it shows around 80%.

The message suddenly came on screen when in use.

What can be the cause?

EDIT- Did a search :rolleyes: and found a solution!

Yerac

Apparently there are some major issues with a lot of channels tonight - had them myself and mentioned over on digital spy

pa990

whats the solution ?

Tony

There is no solution for customers , most likely a uplink issue since more than one satellite affected.

Our man in Havana

Indeed. An uplink issue no doubt.

I can see a lot of the movie channels are off air.

pa990

Has anyone discovered what the problem was.
Was it an uplink problem or a prob with the bird, or a solar flare ??

Our man in Havana

Problem with the bird it appears.

SoldierForce

I never found a permanent solution. I thought it was my box so unplugged it and replugged but at the same time the satellite was fine again so I actually thought it was the unplugging that fixed it but 5 minutes later it went again! Wasn't a good night at all, channels going off and on. I still had this problem around 7am this morning. Was away whole day so no idea when they fixed it but all seems fine now.

pa990

According to a post on DS,

Quote:
GlobeCast has been in constant contact with Eutelsat, the satellite operator since yesterday
evening and Eutelsat has confirmed that the satellite is currently unstable within its orbital
position. This is resulting in the fixed uplink antennas being unable to constantly transmit to
the satellite accurately causing intermittent loss to all services. GlobeCast are at this time
awaiting further information from Eutelsat who are working on resolving the issue as soon as
possible and as soon as we have further information, a further update will be provided. .
..end..

Tony

Ouch, thats not good

pa990

Tony wrote: »

Ouch, thats not good

thats what i was thinking..


If the Bird wanders off, what back up will there be?
I don't think there are any other eutlesat birds at 28.5
SES will hardly offer support/carriage.

It will take some time to move another sat to that position

Our man in Havana

It will take some time to move another sat to that position

Up to 3 weeks it could take.

Tony

Depends on what fuel is left on board and whether they can figure out the correct burn time.

pa990 wrote: »

thats what i was thinking..


If the Bird wanders off, what back up will there be?
I don't think there are any other eutlesat birds at 28.5
SES will hardly offer support/carriage.

It will take some time to move another sat to that position

von Smallhausen

If it does happen to go completly without back up or taking 3 weeks to move another into position...im guessing Sky will have a field day on this...compo all round me thinks!;)