Golf store europe

george67

Has anyone used this store online www.golfstoreeurope.com it's based in Derry the prices look good , just wondering if anyone has bought anything

overmantle

Never heard of it. Will suss it out online and make a few enquiries.

trackerman

It's not as cheap as it first appears, e.g. ping G15 irons are €510 for 7 clubs, so when you add in the extra 2 clubs it costs €624 which is only €25 less than Dublin stores...

soundsham

ya used it v. good,bought a bag that was about €165 in the local golf shops
posted #3 in the followig link a while back
http://boards.ie/vbulletin/showthread.php?t=2055632118

wouldn't agree with 2nd poster at all,as with all shops its up to yourself to be clued in on the value or prices of what your looking for,
be it online or any normal golf store,not everthing in any shop is priced in the customers favour

free delivery for goods over the value of £100 stg
very good value on last years prov's if you buy maybe 5 boxes delivery should be free

ozymandias10

soundsham wrote: »

ya used it v. good,bought a bag that was about €165 in the local golf shops
posted #3 in the followig link a while back
http://boards.ie/vbulletin/showthread.php?t=2055632118

wouldn't agree with 2nd poster at all,as with all shops its up to yourself to be clued in on the value or prices of what your looking for,
be it online or any normal golf store,not everthing in any shop is priced in the customers favour

free delivery for goods over the value of £100 stg
very good value on last years prov's if you buy maybe 5 boxes delivery should be free

Agree..I have used them ....bought prov's and a bag good value and very quick delivery...recommended

darraghjm

i've used them a couple of times, bought balls and a putter off them, found the very reasonable, and seem to have a good stock of gear

jimjo

I ordered a putter off these guys at 2pm last Tuesday, had it the next day before 1pm. Cant fault that. Free p&p over €100. Plus it was way cheaper than mcguirks, american golf and halfpenny. Just thought to let you guys know!

tom francy

Sorry to drag up an old thread but just wondering did anyone have any trouble with these guys i have a 3 wood ordered on the 5th of march and no sign of it, ive sent them about 4 emails at this stage and they only replyed to the first sayin it takes ten day for custom fit,ive since asked them to cancel the order no reply....getin afraid for my money now

ShriekingSheet

tom francy wrote: »

Sorry to drag up an old thread but just wondering did anyone have any trouble with these guys i have a 3 wood ordered on the 5th of march and no sign of it, ive sent them about 4 emails at this stage and they only replyed to the first sayin it takes ten day for custom fit,ive since asked them to cancel the order no reply....getin afraid for my money now

No, I found them good in general, but also at getting back to mails. Maybe phone them?

Sounds like they could be miffed about you ordering a custom club, then cancelling.

kevodaly

I just bought a set of irons from them. Good value and quick turnaround. Replied to my mails pretty quickly too. I wouldn't be worried about your money. But if you are cancelling a custom fit club, then it would be worth calling them to explain ...

f22

tom francy wrote: »

Sorry to drag up an old thread but just wondering did anyone have any trouble with these guys i have a 3 wood ordered on the 5th of march and no sign of it, ive sent them about 4 emails at this stage and they only replyed to the first sayin it takes ten day for custom fit,ive since asked them to cancel the order no reply....getin afraid for my money now

All custom fits come directly from the manufacturer, if it's classed as "exotic" (outside stock) they are at the mercy of the individual shaft supplier for example.

I have never heard anything negative about GolfStoreEurope myself and I've used them quite a few times myself.

What spec did you order?

tom francy

Ok thanks for the replys guys its only a normal tm r9 3wood the only custom part is i got a multi compound grip added ,i just thought it was takin way too long so i mailed them and they said it would be 10 workin days at that stage it was 9 working days gone so i mailed them on monday no reply...so then when i didnt get a reply i then told them to forget about it and cancel ,i think i will give them a ring mayb,

Zak Flaps

i've used them and they are very good....

Su Campu

Just a note that on their site it's now free shipping on orders over £50, not £100 as above.

mirrorball

Su Campu wrote: »

Just a note that on their site it's now free shipping on orders over £50, not £100 as above.

Just bought some stuff from them. Products were spot on and a very good price. On the downside, their communication was poor and the delivery time was one week.

Fourcandle

I ordered a pair of shoes from them, a week later and no sign of them. Emailed them to be told that they were not in stock and that they were being ordered in, their T&C states:

We update our stock daily and if an item is out of stock it will be displayed as such on the site. If there is a problem with availability we will contact you within 24 hours of the order being made, in which case you have a choice of waiting until it is in stock. In any case, orders are not processed unless we have the item in stock.

They still took my money though and didn't bother to follow their own policy. So I cancelled the order, another week goes by and I notice that they had not refunded the money. Emailed them, to be told that in order to refund they need my credit card details, no mention of refund policy on website, can't get through on their number and don't want to email the details for obvious reasons.

Will never use them again and would not reccomend them especially if ordering clubs. Got same shoes next day in Halpenny golf cheaper.

ozymandias10

Fourcandle wrote: »

I ordered a pair of shoes from them, a week later and no sign of them. Emailed them to be told that they were not in stock and that they were being ordered in, their T&C states:

We update our stock daily and if an item is out of stock it will be displayed as such on the site. If there is a problem with availability we will contact you within 24 hours of the order being made, in which case you have a choice of waiting until it is in stock. In any case, orders are not processed unless we have the item in stock.

They still took my money though and didn't bother to follow their own policy. So I cancelled the order, another week goes by and I notice that they had not refunded the money. Emailed them, to be told that in order to refund they need my credit card details, no mention of refund policy on website, can't get through on their number and don't want to email the details for obvious reasons.

Will never use them again and would not reccomend them especially if ordering clubs. Got same shoes next day in Halpenny golf cheaper.

that doesnt sound like a nice experience......I have bought regularly from them with no issues.....I guess you can be unlucky as well..thanks for the heads up on the refund policy

NoelAPM

There pricing wouldnt be the cheapest around...

Curly7

Their pricing is certainly not the best, just at a glance Nike VR split cavity irons that i recently bought in Mc Guirks are €40 more expensive and method putter is €30 more expensive. Don't think I'd be in a rush to order from them

boksmashoffice

I have used them to purchase a cart bag. Ordered Monday evening. Arrived Wednesday of same week.

fantastic service

Woodgate

I ordered a pair of shoes & a box of z star's from them tonight. I have always found them great to deal with. As for pricing just shop around, plenty of sites out ther, I just buy what's good value from them and get other stuff elsewhere.

soundsham

LOYALTY10
For 10% off till tomorrow night

staker

See they're giving a free powakaddy bag with every powakaddy bought.
I've used them to buy balls a few times and never an issue,usually delivered in 2 days.

pierdomi

jimjo wrote: »

I ordered a putter off these guys at 2pm last Tuesday, had it the next day before 1pm. Cant fault that. Free p&p over €100. Plus it was way cheaper than mcguirks, american golf and halfpenny. Just thought to let you guys know!

You're lucky.
I order a putter one month ago.
No news !!! They got my money for one month and the putter is not in my bag.
And of course, no answer to my mails !
Pierdomi

pierdomi

It is better to avoid this site. They take the money that the product is available or not and if it is not, good luck to get your money back.
I made the painful experiment. They do not answer mails and I don't know what to do anymore to be paid off.

Miley Byrne

pierdomi wrote: »

It is better to avoid this site. They take the money that the product is available or not and if it is not, good luck to get your money back.
I made the painful experiment. They do not answer mails and I don't know what to do anymore to be paid off.

Ring them. They always answer the phone for me anyway.

charlieIRL

pierdomi wrote: »

You're lucky.
I order a putter one month ago.
No news !!! They got my money for one month and the putter is not in my bag.
And of course, no answer to my mails !
Pierdomi

pierdomi wrote: »

It is better to avoid this site. They take the money that the product is available or not and if it is not, good luck to get your money back.
I made the painful experiment. They do not answer mails and I don't know what to do anymore to be paid off.

I hope you didn't register here just to give out about Golf Store??

I presume you ordered the club with your visa card? If so you can start a cash back procedure if you do not receive your goods.

U.P.O.

Golfstoreeurope can be pretty useless alright.

I've bought 4 items off them in the past.

1. Burner rescue club. Item arrived in like 2 days. Perfect transaction.

2. Mizuno Lob Wedge. Item said it was in stock. I bought it. After 2-3 days i started waiting anxiously everyday for the post man but nothing. About a week later of waiting every day i got an e-mail to say it wasnt in stock and wouldnt be in stock for like 6 weeks. Why couldnt i have been told that the next day. What took them over a week to tell me ? Could have saved me waiting for the postman every day

3. Nike Golf Shoes. Item said it was in stock. I bought it. Took a week for the delivery to come which was ridiculously slow but still, at least i got he item

4. The other day, Titlesist 910 Driver. Again, the item said it was in stock. I bought it. (At the checkout it said one one price. I bought it and my invoice said that price but on my credit card i was charged €5 more but thats another story) Waited patiently for the postman. Every day it didnt come i thought surely it will be here tomorrow. Another day would pass and still no club. A week later i get an e-mail saying its not in stock and wont be in stock for another month.

Why does it say in stock on the web-site when its clearly not ? And why dont they notifiy you of this immediately. Why does it take a week of you waiting for the postman and only after that they bother to tell you ?

Their prices are generally good, especially when they regularly have the 10% off weekends etc... but check around. I've often seen items cheaper in American Golf or in the local pro shop.

The Titleist driver was the last straw for me though. Its bad enough waiting for items you buy on-line but waiting for nothing is just ridiculous. Items shouldnt be marked "In Stock" if they are not and if there is a mistake you should be notified immediately. It shouldnt take a week to tell you.

They just tease you making you wait for the postman everyday :mad:

I dont think ill bother using them again. Too much hassle.

newport2

U.P.O. wrote: »

Golfstoreeurope can be pretty useless alright.

I've bought 4 items off them in the past.

1. Burner rescue club. Item arrived in like 2 days. Perfect transaction.

2. Mizuno Lob Wedge. Item said it was in stock. I bought it. After 2-3 days i started waiting anxiously everyday for the post man but nothing. About a week later of waiting every day i got an e-mail to say it wasnt in stock and wouldnt be in stock for like 6 weeks. Why couldnt i have been told that the next day. What took them over a week to tell me ? Could have saved me waiting for the postman every day

3. Nike Golf Shoes. Item said it was in stock. I bought it. Took a week for the delivery to come which was ridiculously slow but still, at least i got he item

4. The other day, Titlesist 910 Driver. Again, the item said it was in stock. I bought it. (At the checkout it said one one price. I bought it and my invoice said that price but on my credit card i was charged €5 more but thats another story) Waited patiently for the postman. Every day it didnt come i thought surely it will be here tomorrow. Another day would pass and still no club. A week later i get an e-mail saying its not in stock and wont be in stock for another month.

Why does it say in stock on the web-site when its clearly not ? And why dont they notifiy you of this immediately. Why does it take a week of you waiting for the postman and only after that they bother to tell you ?

Their prices are generally good, especially when they regularly have the 10% off weekends etc... but check around. I've often seen items cheaper in American Golf or in the local pro shop.

The Titleist driver was the last straw for me though. Its bad enough waiting for items you buy on-line but waiting for nothing is just ridiculous. Items shouldnt be marked "In Stock" if they are not and if there is a mistake you should be notified immediately. It shouldnt take a week to tell you.

They just tease you making you wait for the postman everyday :mad:

I dont think ill bother using them again. Too much hassle.

My experience with them is exactly the same as yours, hit and miss. Whenever I order from them now, I just phone to confirm the item is in stock before ordering.

irishtoffee

U.P.O. wrote: »

Golfstoreeurope can be pretty useless alright.

I've bought 4 items off them in the past.

1. Burner rescue club. Item arrived in like 2 days. Perfect transaction.

2. Mizuno Lob Wedge. Item said it was in stock. I bought it. After 2-3 days i started waiting anxiously everyday for the post man but nothing. About a week later of waiting every day i got an e-mail to say it wasnt in stock and wouldnt be in stock for like 6 weeks. Why couldnt i have been told that the next day. What took them over a week to tell me ? Could have saved me waiting for the postman every day

3. Nike Golf Shoes. Item said it was in stock. I bought it. Took a week for the delivery to come which was ridiculously slow but still, at least i got he item

4. The other day, Titlesist 910 Driver. Again, the item said it was in stock. I bought it. (At the checkout it said one one price. I bought it and my invoice said that price but on my credit card i was charged €5 more but thats another story) Waited patiently for the postman. Every day it didnt come i thought surely it will be here tomorrow. Another day would pass and still no club. A week later i get an e-mail saying its not in stock and wont be in stock for another month.

Why does it say in stock on the web-site when its clearly not ? And why dont they notifiy you of this immediately. Why does it take a week of you waiting for the postman and only after that they bother to tell you ?

Their prices are generally good, especially when they regularly have the 10% off weekends etc... but check around. I've often seen items cheaper in American Golf or in the local pro shop.

The Titleist driver was the last straw for me though. Its bad enough waiting for items you buy on-line but waiting for nothing is just ridiculous. Items shouldnt be marked "In Stock" if they are not and if there is a mistake you should be notified immediately. It shouldnt take a week to tell you.

They just tease you making you wait for the postman everyday :mad:

I dont think ill bother using them again. Too much hassle.

Same here, the items are never in stock.I emailed them and got my money back.Never buy anything from them now.

slave1

I bought a Galvin Green top and umbrella holder for the trolley last year off them. The top was not in stock, then went out of production so they gave me the new version for the same price so I saved a packet. I had to wait about a month but the saving was worth it. The umbrella holder broke the first time I used it so I dropped them an email and I just needed to take a photo and they sent a replacement straight away.
Never phoned them because they either phoned or emailed me once I emailed them.
I'd use them if the savings are there but if you want something immediately I'd go elsewhere.

golfguy1

just been on their site to price some items. Seems dearer to me than most shops. Couldnt find one item that seemed cheaper than my local store

Reganovski

Let me give you my story of this place.

Order 1 - ordered golf shoes that were in stock on their website. A week later I emailed them to find out why my order hasn't been processed. Emailed received 24 hours later to say they were out of stock. I quickly responded asking them when they expect to have stock. Emailed received 24 hours later to say they mightn't have stock for weeks if at all. I quickly responded to say cancel my order. 24 hours later my order was cancelled.

Order 2 - ordered galvin green top that was in stock on their website. Repeat of above but I waited to see how long it would take to get what was in stock. It took 6 weeks!!!

Order 3 - last Tuesday I ordered a putter which was in stock on their website. When I ordered it says it would be dispatched the following day....nothing dispatched on Wednesday so I emailed on Wednesday around 3pm. No response so I emailed on Thursday morning again saying if it was not dispatched today (Thursday) that I want the order cancelled. So today I receive an email from them to say my order was cancelled. No explaination as to why if the item was in stock that it wasn't dispatched on the Wednesday.

Shocking customer service, no matter when you email them it takes 24 hours to respond. Most places if you email them at a reasonable time, they respond to you on the day. They appear to not care!! Mind you, I shoulda learned after the 2nd order.

searay

Reganovski wrote: »

Let me give you my story of this place.

Order 1 - ordered golf shoes that were in stock on their website. A week later I emailed them to find out why my order hasn't been processed. Emailed received 24 hours later to say they were out of stock. I quickly responded asking them when they expect to have stock. Emailed received 24 hours later to say they mightn't have stock for weeks if at all. I quickly responded to say cancel my order. 24 hours later my order was cancelled.

Order 2 - ordered galvin green top that was in stock on their website. Repeat of above but I waited to see how long it would take to get what was in stock. It took 6 weeks!!!

Order 3 - last Tuesday I ordered a putter which was in stock on their website. When I ordered it says it would be dispatched the following day....nothing dispatched on Wednesday so I emailed on Wednesday around 3pm. No response so I emailed on Thursday morning again saying if it was not dispatched today (Thursday) that I want the order cancelled. So today I receive an email from them to say my order was cancelled. No explaination as to why if the item was in stock that it wasn't dispatched on the Wednesday.

Shocking customer service, no matter when you email them it takes 24 hours to respond. Most places if you email them at a reasonable time, they respond to you on the day. They appear to not care!! Mind you, I shoulda learned after the 2nd order.

Had a similar experience in September. Ordered a powakaddy sport from the site which said they were in stock. No sign off it a week later so emailed them and got a reply to say they were waiting on the battery from powakaddy, would take a week. Same reply with a follow up mail a week later.

I then requested they send it out with a 36 hole battery as a mark of goodwill. Got a crap reply to say they'd send a free gift with the trolley.

Week 4 - same response to follow up order.I checked their site which said they had all sizes of powakaddy battery in stock.

Another email asking them to explain. Replied to say they'd look into it and come back to me. No reply after that so cancelled the order and bought a motocaddy from golf style in Galway.


Their customer service is appalling. Got a reply to an email send on a Sunday night saying it wouldn't be replied to. They only reply to emails sent between 9am and 8pm during business hours.

Guess I won't be ordering from golf store Europe again!

saintastic

Golf Store Europe ran an offer of 4 sets of Provs for £99 which was a great deal. It took around two weeks to get them sent out.

In my view, they generally are very good value but you just have to assume that their items are out of stock and only order if you are happy to wait at least a couple of weeks.

U.P.O.

U.P.O. wrote: »

Golfstoreeurope can be pretty useless alright.

I've bought 4 items off them in the past.

1. Burner rescue club. Item arrived in like 2 days. Perfect transaction.

2. Mizuno Lob Wedge. Item said it was in stock. I bought it. After 2-3 days i started waiting anxiously everyday for the post man but nothing. About a week later of waiting every day i got an e-mail to say it wasnt in stock and wouldnt be in stock for like 6 weeks. Why couldnt i have been told that the next day. What took them over a week to tell me ? Could have saved me waiting for the postman every day

3. Nike Golf Shoes. Item said it was in stock. I bought it. Took a week for the delivery to come which was ridiculously slow but still, at least i got he item

4. The other day, Titlesist 910 Driver. Again, the item said it was in stock. I bought it. (At the checkout it said one one price. I bought it and my invoice said that price but on my credit card i was charged €5 more but thats another story) Waited patiently for the postman. Every day it didnt come i thought surely it will be here tomorrow. Another day would pass and still no club. A week later i get an e-mail saying its not in stock and wont be in stock for another month.

Why does it say in stock on the web-site when its clearly not ? And why dont they notifiy you of this immediately. Why does it take a week of you waiting for the postman and only after that they bother to tell you ?

Their prices are generally good, especially when they regularly have the 10% off weekends etc... but check around. I've often seen items cheaper in American Golf or in the local pro shop.

The Titleist driver was the last straw for me though. Its bad enough waiting for items you buy on-line but waiting for nothing is just ridiculous. Items shouldnt be marked "In Stock" if they are not and if there is a mistake you should be notified immediately. It shouldnt take a week to tell you.

They just tease you making you wait for the postman everyday :mad:

I dont think ill bother using them again. Too much hassle.

I forgot about this thread.

Just an update to this post. The Titleist 910 Driver i ordered that time that never arrived..... My invoice said one price, but the price i was charged on my credit card was €5 more. When i cancelled the order (after they told me id have to wait at least a month more) they credited my card for the invoice amount, not the amount i was actually charged so basically it cost me €5 to order from them, wait a week for nothing to arrive and then cancel the order.

I couldn't be bothered going back to try get my €5 back. I just know it would be way too much hassle. I'll just take it as lesson learned.

soundsham

I've ordered stuff from here and received it straight away I also had to wait 6 weeks for Galvin green stuff
So it's probably a case that there's little or no stock held and your order is then sourced by them leading to the delays
The customer service is shocking
The email replies are picked from the cloud when you do get one at least 24 hrs later
So if in a hurry it would be advise able to ring before ordering or go elsewhere and take your chance

Or do what I generally do ask my pro shop to match GSE and he generally comes close enough ... I rather support him and it makes returns painless as I found out this year

L.O.F.T

I'm going to contradict a lot of what is said above! I ordered a pair of shoes Thursday evening at 7.30pm and they just arrived 5 minutes ago.

BillyBoy

L.O.F.T wrote: »

I'm going to contradict a lot of what is said above! I ordered a pair of shoes Thursday evening at 7.30pm and they just arrived 5 minutes ago.

Something similar here, I ordered my pair of Kikkor Tennys (can't wait to try them seem very comfy!) on Tuesday and they were delivered this morning. Just luck I guess whether they have them in stock or not.

L.O.F.T

BillyBoy wrote: »

Something similar here, I ordered my pair of Kikkor Tennys (can't wait to try them seem very comfy!) on Tuesday and they were delivered this morning. Just luck I guess whether they have them in stock or not.

Nice shoes; I'd like to know how they hold up on our courses during the winter? Let us know in a few weeks if thats ok.

BillyBoy

L.O.F.T wrote: »

Nice shoes; I'd like to know how they hold up on our courses during the winter? Let us know in a few weeks if thats ok.

Yeah no worries mate, will do. A bit worried myself, all the reviews are good but are American so will have to see how the stand up to an Irish winter, rainy day.

SnowDrifts

Anyone have any recent experience with Golf Store Europe? I made the mistake of buying a putter 2 weeks ago which was listed as "In stock". Heard nothing after 3 days so I emailed them. Got the "We are sorry, this item is not in stock but we will order it and should have it within 3-5 working days".

So I reply and suggest that they keep their website updated and also that the putter I ordered, was still listed as being "In stock". They replied with an apology and stated "We have now advised our web team of this".

Another 10 days later and the putter is still listed in stock, and haven't heard a word as to the whereabouts of my putter. I have emailed - no response. I have been calling ALOT and it's either engaged or it rings out.

My advice - AVOID.

SnowDrifts

Just to follow up on this - I finally got the putter today 3.5 weeks after been ordered. I eventually got in contact with them last week and they agreed to a 10% discount and a "free gift" (2 mizuno balls).

It's a shame about their stock issues because their prices do seem to be reasonable. I would imagine that the majority of stock listed as "in stock" is in fact, not in stock.

Almaviva

SnowDrifts wrote: »

I would imagine that the majority of stock listed as "in stock" is in fact, not in stock.

I think they do mean it is in stock.
Just elsewhere.

SnowDrifts

Almaviva wrote: »

I think they do mean it is in stock.
Just elsewhere.

Yeah... in stock in TaylorMade, Titleist, Ping etc. Just expect 3 weeks for the item to be sent to them first.

Alan Smithee

Same complaint ordered a driver shaft which the website said was "in stock" on the 26th of May and still waiting. No reply to email looking for an explanation either except to say they will get back to me.
Well it's either in stock or its not; I don't mind ordering if I know I will have to wait for an item out of stock but don't lie saying we have it here when they obviously don't.
It's a pity because its a well laid out website based in Ireland with good prices but I would be wary of ordering again considering I have never had any hassle with onlinegolf.co.uk.

jayunot777

I ordered a item 2 weeks ago which was ment to delivered In 3-5 working days and still have not recieved it, Try ringing there english number and you will struggling to get through within 40 mins to 1 Hour..(Based In N. Ireland)
If you send them a email there ment to get back to you within 24 hours. 2 days went by and get a e-mail saying that this item is now out of stock and will be shipped to you when it is back in stock .. No indication what so ever when you will have the item. This item was paid for by credit card and the money was taking out of my girlfriends account..
After been told the item is now back and stock and has been shipped to you saying that u will recieve it the next day.. 2 days went by and still no item.
I rang again today 50 mins this time to get through to a superviser and tells me the item is with DPD and has been shipped to the wrong office..:mad::mad::mad:.
I will never order anything off them no matter if they are 100% cheaper then everywhere else and told that to the superviser on the phone. He didnt even seem to care what so ever. I am still waiting on a phone call to tell me when I will have my item..

Just letting people know what a terrible service they have giving me and I would advise everyone to stay well clear of them..

rosso1

really slow and very poor customer service, bought a Mizuno driver with an offer of a free hybrid, and then they said it was'nt available and offered no replacement, it took a month and 8 emails and 4 calls to find this out, on another purchase it took a month to get a sweater and the wrong one showed up, I could go on and on, but wont be going back

neckedit

rosso1 wrote: »

really slow and very poor customer service, bought a Mizuno driver with an offer of a free hybrid, and then they said it was'nt available and offered no replacement, it took a month and 8 emails and 4 calls to find this out, on another purchase it took a month to get a sweater and the wrong one showed up, I could go on and on, but wont be going back

I believe they are not as reliable as before, used to get fantastic reviews, I heard there may be trouble ahead.

Dbu

On a personal level, never had a problem with them, orders always arrived with in a few days by dpd.

whitefoot

There is certainly a problem with Golf Store Europe, last May I ordered Footjoy Icon shoes but a big delay plus lots of calls & emails finally yielded an admission that the item did not exist. The alternative was the same shoes in a half size smaller which I took but they never really tie correctly as result. Very frustrating and time wasting experience.

Another interesting point is that if you physically visit one of the proper shops they have in Derry and show the item or pricing from the internet they do not want to know, simply saying that is the "Warehouse" you would need to order from "Them".

Golf Store Europe take indifference to a whole new level in my experience with them.