Online renewel problems

starn

Hi guys. I have some libary books which are due back tomorrow. Im down the country at the moment and have been trying to renew them all morning online. I keep getting the following error message. "Not able to renew, too early" What ever that means. Im approx 200 miles away from the Berkley and there is no chance of me making it in there today or tomorrow./ CAn anyone adviose

tolosenc

Giant slingshot.

Jonathan

Some of the engineers might be able to get you sorted out with a mangonel..

Unshelved

Phone the Library. Iveagh Hall (Berkeley) 01-896 1461 or Hamilton Counter - 01-896 2397.

Our new Library Management System was launched on Monday so you may be experiencing a few teething problems.

starn

Thanks Unshelved, I rang the Berkely. It rang out first time, answered on the second. I asked the person who answered if I was thru to the Berkely and they hung up on me. The third try I got thru to a women who answered the phone. Said she couldnt answer my question, but she was going to check with some. She then went off had a lovely chat with some one, came back and hung up the phone without giving me any sort of answer

Ron DMC

starn wrote: »

Thanks Unshelved, I rang the Berkely. It rang out first time, answered on the second. I asked the person who answered if I was thru to the Berkely and they hung up on me. The third try I got thru to a women who answered the phone. Said she couldnt answer my question, but she was going to check with some. She then went off had a lovely chat with some one, came back and hung up the phone without giving me any sort of answer

Classic.

karlr42

If i had a euro for every post/thread about poor administration and bureaucracy in Trinity..

Unshelved

Apologies. Try the Duty Librararian's desk at 01 896 1172.