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Client having trouble sending mail with new Vodafone broadband

  • 04-08-2009 11:10am
    #1
    Fizman
    Registered Users, Registered Users 2 Posts: 6,605 ✭✭✭


    A client of ours has changed over to Vodafone broadband. They are having trouble sending sales data to their head office. Obviously the first thing I did was change the SMTP settings of the outgoing mail sender properties (they use our retail management software to do so).

    I have changed their SMTP settings to smtp.vodafone.net, as other forums have suggested, but it fails to send. When I check our error log file, it states authentication failed. Is it possible that our client has received new authentication data that needs to be inputted? I have chaged over shops to Vodafone before and they worked as soon as the new smtp settings were entered!

    Any info appreciated!


Comments

  • #2
    kaizersoze
    Registered Users, Registered Users 2 Posts: 7,042 ✭✭✭kaizersoze


    Is it not smtp.vodafone.ie? although authentication errors usually point to username/password issues or incorrect security (SSL) settings.


  • #3
    Redshift
    Closed Accounts Posts: 2,486 ✭✭✭Redshift


    I'm using mail.vodafone.ie to send email whem i'm on vodafone broadband with a laptop and outlook.


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