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Smart Living Plus

  • 28-07-2009 11:58am
    #1
    Fresh2000
    Registered Users, Registered Users 2 Posts: 116 ✭✭


    Hello,

    I got eircom line connected to get Smart Living Plus Broadband. Thing is it says on the site that if ordered online connection fee and wireless modem will be free, but how to order this online? I do not see any option for that. And i have been told that if I will order by phone I have to pay.

    http://www.smarttelecom.ie/residential_offnet/residential_offnet_compare.aspx

    Any solutions? anyone knows how to order this online?


Comments

  • #2
    Onikage
    Registered Users, Registered Users 2 Posts: 1,451 ✭✭✭Onikage


    Not trying to be funny but did you ask smart's sales dept first?

    http://www.smarttelecom.ie/contact.aspx


  • #3
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    There doesn't seem to be any way of ordering those online.


  • #4
    Fresh2000
    Registered Users, Registered Users 2 Posts: 116 ✭✭Fresh2000


    @Onikage - yes and sale person says that I need to pay as this is available for other services. But as I have showed with the link it is available for this service as well.

    @jor el - yeah seems like that I think next time I call I will try to get connected with supervisor and discuss this one.


  • #5
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Ask Smart on their own support forums, might be better than the phone.


  • #6
    Dramatic Exit
    Closed Accounts Posts: 17 ✭Dramatic Exit


    Hi Fresh, we went through the same thing just yesterday. We had to pay the connection fee (of 30 euro) since we couldn't order it online to get it free. We took the normal (non wireless) modem ourselves though, will hook it up to our own wireless router :)


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  • #7
    Fresh2000
    Registered Users, Registered Users 2 Posts: 116 ✭✭Fresh2000


    Dramatic Exit wrote: »
    Hi Fresh, we went through the same thing just yesterday. We had to pay the connection fee (of 30 euro) since we couldn't order it online to get it free. We took the normal (non wireless) modem ourselves though, will hook it up to our own wireless router :)

    That what I was thinking to do as a last resort. I do not have wireless router tho, but I think I might buy better one for simillar price.

    Thanks


  • #8
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,275 Mod ✭✭✭✭bk


    I think this maybe the correct link:

    http://www.smarttelecom.ie/home_broadband/more_details/Smart_7Mb.aspx

    But don't quote me on it. You are right, the offnet products are really difficult to find on the site.

    You should go and raise this on the Smart support forums.


  • #9
    Onikage
    Registered Users, Registered Users 2 Posts: 1,451 ✭✭✭Onikage


    If anyone still cares, this has been fixed:

    http://www.smarttelecom.ie/home_broadband_offnet.aspx


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