The BBNet Thread

MichaelR

Hello,

Seems like there is no running thread on BBNet, while their competitors Ice and Three (yeah, I know three is not broadband but it's still a competitor) have theirs.

I got BBNet installed yesterday. So far it's quite good - with real upload speed of 1 Mb/s, which is more than Eircom offers on any package. VOIP (Skype and Voipcheap) work fine. Their man was very helpful when installing - he even told me how to use an existing Eircom wireless router as an access point; their own devide (on the roof) provides the NAT and DHCP so I don't need to buy a router now. He did take a couple of hours to install but I realize wireless has to be set up carefully; in fact he replaced the "box" with the "bullet" (long distance antenna) on directions from office when the signal received by their base station from the box was too weak. The bullet fixed it.

Will report progress as time goes on; any other experiences also welcome.

MichaelR

Just had first issue - some pings lost, sites timeout. Shane on support was very helpful and the issue was resolved within 30 minutes.

(Weather is nice and bright).

watty

You only get long running threads on ISPs that are a problem.

Ricky91t

They seem quite badly over priced though, 1up 1 down with 10gb allowance for €39

Looking at providers i can get in Kerry
Kerry Broadband:2Mb/1Mb €34.99 unlimited
Permanet:1.792mb/.256mb €45 unlimited

They're quite over priced imo and a bad download limit for there basic package..

Suppose as long as they supply a stable connection its good!

the drifter

ive said it before im with them for ages now in limerick.. one issue with signal...i rang at 11am while i was in work buy the time i got home at 5:30 it was fixed..i deal with ISP'S every day and BBnet have to be one of the best small ISP's out there...

watty

Basic 1M down 0.128M up DSL is about €50 on eircom when you add the line rental (the most expensive line rental anywhere).

WORKING broadband for €40 a month is a sustainable price. You do realise that the €20 Mobile packages actually are subsidized by voice, the same price Voice package costs the Mobile company 150x to 500x less!

Backhaul outside Dublin for your ISP is amongst the most expensive in Europe, if not the developed world. That is using CIE/ESAT-BT or ESB fibre, which is much cheaper than eircom's backhaul.

Ricky91t

watty wrote: »

Basic 1M down 0.128M up DSL is about €50 on eircom when you add the line rental (the most expensive line rental anywhere).

WORKING broadband for €40 a month is a sustainable price. You do realise that the €20 Mobile packages actually are subsidized by voice, the same price Voice package costs the Mobile company 150x to 500x less!

Backhaul outside Dublin for your ISP is amongst the most expensive in Europe, if not the developed world. That is using CIE/ESAT-BT or ESB fibre, which is much cheaper than eircom's backhaul.

Woah didn't notice ASDL would be that much :eek:
I'll be possibly upgrading to a 2mb/1mb service for €34.99 and i thought that was alot!

watty

If you think that is bad, Excess traffic per 1024MByte (aka 1GByte) is €501.76 on "3 Ireland" PAYG tarriff.

Ricky91t

watty wrote: »

If you think that is bad, Excess traffic per 1024MByte (aka 1GByte) is €501.76 on "3 Ireland" PAYG tarriff.

On the pay as you go tariff??

How can they do that?No one would have that much in their PAYG account

watty

If you buy a 30 Day PAYG top up and use the traffic in 3 days (which is about possible) then until the next 27 days are up any further top-up you buy to get on line is used up at 49c per Mbyte which works out over €500 a Gigabyte.

Either that or wait till the 27 days have passed.

banquo

Happened to someone I know.

Boy was his face red. He had a phone for 1 month.

CCSL

Several of my customer in area's outside of Limerick City are using BBnet and I have yet to have any issue that is not resolved quickly and professionally Barry and his staff are excellent! I have had problems of one kind or another with other providers Digi Web - Take a bow!! :mad: where clients have had no service for days at a time!

But as a wireless internet service provider BBnet have not let me down yet.

The coverage maps on the site are a great help but as Barry has said to me in the past are really a guide. If you are near a coverage area then they can normally get you connected ( Signal permitting )

Hopefully with their coverage increasing some places that still cannot get broadband will have some other options soon.
I still cant believe that in this day and age I still have customers on ISDN! as the best value connection available!:eek:

Pat.

debian

Dont normally post here but had to give my twopence worth.

I had BBnet installed and had nothing but constant issues with them. Latency was through the roof and gaming was not possible. VOIP, you might as well forget it. Rang customer support a number of times and was always told that their end was ok and it must be my computer despite trying a few PC's.
Eventually cancelled and got ADSL and everything works just fine. When I cancelled, I had a dolly bird call to the house representing BBnet pleading me to stay with them.

My opinion, a total waste of money.

YearZero

Anyone else getting absolutely no connection with BBnet for the last two days? Can't seem to get on their website either.

MichaelR

BBnet is working fine for me. But they were doing some maintenance two days ago (and were off for a couple of hours).

Just found that I can not open their Website too! However the rest of the Internet seems to work fine.

Here's their office number for you: 061364315 . I suggest you call them with your issue.

Drexel

Ive had BB Net for just over a month now and ive had nothin but issues with them. Internet goin on and off all the time. Still hasnt being sorted. Being in constant contact with them and they have replaced my router and still the same problems. Blaming the apartments wiring now for the problems but im starting to think its just their network.

paul1991

Does anybody know what the primary and secondary dns numbers are for bbnet. I've been trying to use my PS3 with their service for a while now and I can't get it working.Please help!!! My PS3 says it is dns error 80710102

MichaelR

They seem to be using OpenDNS. So try OpenDNS yourself: 208.67.222.222 and 208.67.220.220

paul1991

MichaelR wrote: »

They seem to be using OpenDNS. So try OpenDNS yourself: 208.67.222.222 and 208.67.220.220

Thanks for the help Michael but those numbers didnt work. Has anybody used a playstation on BBnet before?

chuckles30

I've been with BBnet for 18 months now and have to say that they are very quick to resolve any issues that have come up & they have been few and far between. Shane is great to phone back too & check that any problems are resolved.....you wouldn't get that from the big companies!!! I am working from home & need a reliable service. Highly recommended.

MichaelR

Have them since July. There was a couple of issues but always quickly resolved.

PJTierney

Posting this from another thread:

PJTierney wrote: »

Hi guys, about time I joined this forum

I'm looking into getting broadband at home, but have no phone line, and mobile dongles have all been horrid for me (tried 3, Vodafone, O2 etc.).

I'm currently located close to where the map is centered below.

Apparently, BBNet's wireless broadband service will cover my area: http://maps.google.com/maps/ms?msa=0&msid=103558221160570955556.000452a304b58277a3c22&ie=UTF8&ll=52.506818,-8.989563&spn=0.077737,0.222988&t=p&z=13

http://www.bbnet.ie/Packages/?county=limerick

I'm just wondering, are these guys any good (I plan on doing all the usual net browsing stuff, along with upload/downloading music/videos, and potentially playing on XBox live), or are there better alternatives out there?

Thanks in advance for any replies

jor el wrote: »

Here's a BBNet thread.

Is getting a phone line an option, or is DSL even available in your area?

Phone line isn't really an option, since I'll have to pay for connection and line rental myself, and that's too expensive for me atm.

I don't think DSL's available either.

MichaelR

PJTierney wrote: »

Phone line isn't really an option, since I'll have to pay for connection and line rental myself, and that's too expensive for me atm.

I don't think DSL's available either.

Now, the minimum package from BBNet is 39 Euro a month. There may also be a connection charge - not sure what is their policy at the moment.

If this is not too expensive, contact them and ask them to check your particular place for coverage.

The main alternatives to them are:

- phone/DSL - if you can get it
- "mobile broadband", but beware of significant quality issues
- Ice Broadband - another stationary broadband provider, unlike BBNet it is known for REAL BAD issues and unresponsive customer support

daveyjoe

MichaelR wrote: »

Now, the minimum package from BBNet is 39 Euro a month. There may also be a connection charge - not sure what is their policy at the moment.

Minimum package is €29.99/month, there is also a €99 Home installation fee.

http://www.bbnet.ie/Packages/?county=limerick

PJTierney

Many thanks, I'll probably ring up BBNet in a week or 2.

PJTierney

Question: Which package would be best for XBox Live?

sherin0621

hi
i have a eircom reuter.could you pls let me know how to connect with bbnet?
regards
sherin

bigpaddy2004

sherin0621 wrote: »

hi
i have a eircom reuter.could you pls let me know how to connect with bbnet?
regards
sherin

Throw it away and buy yourself a cheapo Belkin cable wireless router in Argos for under 40 quid.

Ricky91t

bigpaddy2004 wrote: »

Throw it away and buy yourself a cheapo Belkin cable wireless router in Argos for under 40 quid.

You could just bridge it?

Meaning the poster saves €40.

glic83

rang them over 2 months ago and was told they would be putting a transmitter up in my area-Dromina,co. Cork within 4-6 weeks rang back the other day still no sign of it and they dont know when it will be available,very disappointed as the prices are very resonable compared to others

paul1991

Has anybody any experience of the new packages. Im still on the old 1mb/1mb package, I thought I would be automatically upgraded but I was wrong .

glic83

why dont you give them a ring and find out mate?

PJTierney

(sorry fore the bump, didn't want to make a new thread)

EMailed them a few weeks ago and got a line of sight test done last week, they've been very helpful so far and I'll probably order something this week

paul1991

Got upgraded to 3mb/1mb last week. So far so good! This test was taken on wifi.:D:D:D:D

PJTierney

Finally got it in at home, here's my info for when the cable's connected directly to the laptop.
The ping seems quite good, good enough for XBox Live I presume?

ch750536

I'm looking for alternatives to permanet, whats the current state of service with these guys?

jay93

PJTierney wrote: »

Finally got it in at home, here's my info for when the cable's connected directly to the laptop.
The ping seems quite good, good enough for XBox Live I presume?

Yeah should be grand for xbox live my ping on Vodafone DSL is around 30ms and its fine on live and PSN.

smith4130

PJTierney wrote: »

Finally got it in at home, here's my info for when the cable's connected directly to the laptop.
The ping seems quite good, good enough for XBox Live I presume?

How much are you paying for this...?

Cheers.

NewWorldLeader

smith4130 wrote: »

How much are you paying for this...?

Cheers.

That was 4 years ago (I know you're post is 9 months ago) but I think it was around €40 they are now offering(up to) 8mb download for €40

Pious14

Does anyone have this in the limerick area? What speeds are you getting and what sort of ping, is it any good for online gaming or sky on demand?

FullblownRose

Ours was great to start with then the connection started dropping off regularly, not much help from their rude support person who i wont name, we will be changing ISP as soon as possible

Pious14

Thanks, my mobile broadband is running out soon and have been looking at options. The monthly download allowance is terrible on mobile broadband so was looking at bbnet as I can't get fixed line broadband - line can only handle 1mb. Was looking at "air" broadband in limerick (patrickswell/adare) area - what are my alternatives?