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Irish Sky Card stopped working - Help ?

  • 03-07-2009 4:57pm
    #1
    mickmc
    Closed Accounts Posts: 34 ✭


    On hols and brought my sky card from Ireland to France. Everything fine for the last week and then today message "wrong card etc " Irish epg etc but no Irish Channels anymore. Could this have something to do with the new cards and encryption ??

    Any ideas ??


Comments

  • #2
    kbell
    Registered Users, Registered Users 2 Posts: 1,249 ✭✭✭kbell


    If you only brought the card and no box then, you should only have seen that "wrong card etc.." message on the premium channels.

    The only thing i can think of, is that your card has been replaced with the new white card and its either in transit or sitting on your hall floor at home after postie delivered it whilst you are away.
    Can you get anyone to check if it's there?


  • #3
    watty
    Registered Users, Registered Users 2 Posts: 32,417 ✭✭✭✭watty


    Or Sky thinks that they haven't been paid.


  • #4
    mickmc
    Closed Accounts Posts: 34 ✭mickmc


    Yeh i'm thinking that it might be the new card at home


  • #5
    Foggy43
    Registered Users, Registered Users 2 Posts: 1,321 ✭✭✭Foggy43


    So you are in France. What are the chances the Sky box is plugged in to the telephone socket? Is it impossible? I'm sure you will have checked this.


  • #6
    mickmc
    Closed Accounts Posts: 34 ✭mickmc


    No telephone line, it just stopped working, the card works as it still recognises my pin and the other channels attached to the card are working, its just the Irish Channels and non premium. I checked the Sky account and thats not in arrears so the only thing I can think of is

    Sky have increased the encrytion level on non premium
    My new card has issued and they have disabled the old card

    Thanks for your help guys

    Mick


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  • #7
    denis1501
    Registered Users, Registered Users 2 Posts: 494 ✭✭denis1501


    mickmc wrote: »
    No telephone line, it just stopped working, the card works as it still recognises my pin and the other channels attached to the card are working, its just the Irish Channels and non premium. I checked the Sky account and thats not in arrears so the only thing I can think of is

    Sky have increased the encrytion level on non premium
    My new card has issued and they have disabled the old card

    Thanks for your help guys

    Mick

    Are you sure you're within the Astra 2D footprint????


  • #8
    mickmc
    Closed Accounts Posts: 34 ✭mickmc


    Yes, Have had it for years in Cannes signal and quality well over 70% with a 100cm dish. Everything working fine for the first week and just stopped at about 9am yesterday


  • #9
    Our man in Havana
    Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    Did you get an onscreen message saying the new card was posted?


  • #10
    mickmc
    Closed Accounts Posts: 34 ✭mickmc


    No message, but I wondered because the card has not been in the "right" box for the last 10 days or so would that have made a difference to the message screen ?


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