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Ryanair:Checked in online - now can't travel

  • 29-06-2009 9:53am
    #1
    Closed Accounts Posts: 342 ✭✭Munster Gal


    I'm asking this question for my sister who has checked in online for a one-way Ryanair flight at the weekend but now she can't travel. The flight cost less than €20 so she won't be transferring, rebooking or trying to get a refund of taxes. What does she do now to cancel the flight? Or should she just not turn up? We can't seem to find any info on the Ryanair website. Thanks!


Comments

  • Moderators, Recreation & Hobbies Moderators Posts: 10,912 Mod ✭✭✭✭Ponster


    Just don't turn up :)


  • Registered Users, Registered Users 2 Posts: 981 ✭✭✭flikflak


    As above just dont turn up - although will be a pain for the other people on the flight when they are flouncing up and down the aisle with their clickers trying to count everyone and then make announcements that no one can make head nor tail of asking for your sister to identify herself by pressing the call bell!


  • Closed Accounts Posts: 342 ✭✭Munster Gal


    flikflak wrote: »
    As above just dont turn up - although will be a pain for the other people on the flight when they are flouncing up and down the aisle with their clickers trying to count everyone and then make announcements that no one can make head nor tail of asking for your sister to identify herself by pressing the call bell!

    That's what she was trying to avoid but they're hardly going to delay the flight waiting for her, or are they?


  • Registered Users, Registered Users 2 Posts: 981 ✭✭✭flikflak


    They will put out a few calls to see if she is onboard but should not be more than a few mins.


  • Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Won't they notice at the gate?


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  • Closed Accounts Posts: 1 jbyrne124


    Just dont turn up if your checking in bags you have to check in again at the airport and when you actually go through to the departures you check in again security scan your boarding pass !!!


  • Registered Users, Registered Users 2 Posts: 3,078 ✭✭✭onemorechance


    Call them and tell them.


  • Closed Accounts Posts: 267 ✭✭esharknz


    Was on a ryanair flight last week and the paperwork had to be amended as some people already checked in (didn't say how they checked in or what) never showed up. Delayed the flight a bit. Could have just been too busy in the new shops there in Dublin, or had checked in online and not been able to make it.

    Maybe just ring them and see what they say


  • Closed Accounts Posts: 342 ✭✭Munster Gal


    jbyrne124 wrote: »
    Just dont turn up if your checking in bags you have to check in again at the airport and when you actually go through to the departures you check in again security scan your boarding pass !!!

    She hasn't any checked in bags, just carry on luggage. I'll get back on to her and get her details and give Ryanair a call. She's in Brussels at the moment and hasn't phoned them because her phone bill would cost more than the flight!


  • Moderators, Category Moderators, Home & Garden Moderators, Recreation & Hobbies Moderators Posts: 22,430 CMod ✭✭✭✭Pawwed Rig


    But isn't Ryan air really difficult to ring? Can you un-check in online? I wouldn't worry too much about it if I was you


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  • Registered Users, Registered Users 2 Posts: 26,158 ✭✭✭✭Berty


    Personally I would not ring them. They are one of the phone companies using the 0818 number which is expensive to call and they make it very difficult to actually speak to somebody anyway.

    I did call years back and she nearly shouted "WE WILL NOT BE REFUNDING ANY MONEY OKKKKK!!!!"

    I said "I wasnt asking your for my money back because I know you dont give it back, Im just letting you know so you can re-sell the seat".

    "Oh we dont resell the seat at all we just leave it empty"
    "Why"
    "No idea"


  • Closed Accounts Posts: 342 ✭✭Munster Gal


    Pawwed Rig wrote: »
    But isn't Ryan air really difficult to ring? Can you un-check in online? I wouldn't worry too much about it if I was you

    You can't un-check in or cancel your booking online which is an amazing oversight on the part of Mr O'Leary because it would allow him to resell a few seats if you could do this.

    The FAQs on the website say once you've checked in you can't change anything about your booking. I've been trying to get through to a real person on an 0818 number since 11.35 with no success.

    Personally I'd have given up and just not turn up at this stage but Karen hates the thought of a plane full of annoyed passengers waiting for her, particularly as she's been on the receiving end of it so many times!

    Just read Berty's reply and I agree!


  • Registered Users, Registered Users 2 Posts: 2,501 ✭✭✭zagmund


    Ryanair don't care.

    They will count the number of boarding cards they tear off at the gate, count the people on the plane and if they match that's as much as they worry about.

    I guess they also try to match up checked in luggage against the boarding cards (what with all the terrorists still trying the old trick of checking in a bomb and then not getting on the plane) but I can't see them worrying about someone who has checked in but not bothered turning up.

    People don't turn up all the time. With their 1c fares, I've heard that people book flights to London/Liverpool/wherever catches their fancy for 3 or 4 weekends and then just go on one of the trips. With fares that low, it makes sense to keep your options open.

    z


  • Closed Accounts Posts: 342 ✭✭Munster Gal


    Mr.S wrote: »
    Wouldn't they see her ticket hadn't been scanned at security though, meaning she never turned up?

    That's what I'm thinking, I've given up on trying to get through on the 0818 number. Apologies to anyone travelling on a Ryanair flight from Dublin to Birmingham on Sunday. Ms Karen L. won't even be in the country!:o


  • Registered Users, Registered Users 2 Posts: 981 ✭✭✭flikflak


    Well that was not what happened with me.

    I booked a flight when I had a few too many and put my name down as just a few letters. I only realised what I had done when I printed off the boarding card.

    I rang Ryanair and was told there was nothing I could do and would have to book a new flight.

    I then booked a new flight.

    I checked in for my new flight online and went to the plane.

    They then spent 10 mins on the plane calling for me under the messed up name. So it would seem that they dont go through all the checked in cards they take from you at the boarding gate.




  • flikflak wrote: »
    Well that was not what happened with me.

    I booked a flight when I had a few too many and put my name down as just a few letters. I only realised what I had done when I printed off the boarding card.

    I rang Ryanair and was told there was nothing I could do and would have to book a new flight.

    I then booked a new flight.

    I checked in for my new flight online and went to the plane.

    They then spent 10 mins on the plane calling for me under the messed up name. So it would seem that they dont go through all the checked in cards they take from you at the boarding gate.

    That's hilarious! :D:D Didn't you tell them what had happened?


  • Registered Users, Registered Users 2 Posts: 981 ✭✭✭flikflak


    Well the girl calling for me had such a strong accent that I didnt realise it was me she was calling for.

    She then handed my name to the captain who called it out clearly. I then waved to the girl and told her it was me and what had happened!

    All the fun of the Ryanfair!!


  • Registered Users, Registered Users 2 Posts: 911 ✭✭✭steve-o


    They don't care if you show up or not. Considering that you can check in 2 weeks in advance they have a high number of no-shows. When I'm not sure what time I'll be travelling, if the fare is really low I'll book 2 flights at different times and check in for both. I've never had any problem and there's no way in hell they'd delay a flight for a missing passenger.


  • Moderators, Category Moderators, Home & Garden Moderators, Recreation & Hobbies Moderators Posts: 22,430 CMod ✭✭✭✭Pawwed Rig


    So in summary they don't care about you so you shouldn't care about them:D


  • Registered Users, Registered Users 2 Posts: 38 Fiona_242


    Can anyone please help me I've done my on-line check for my departure next week on line with Ryan air and I have done my check in for coming home, I now have to come on the Saturday instead of Monday which I had planned but I refuse to pay Ryanair another €90.00 for the cause, what happens if we don't show up for a on-line checked in flight? Can I just go and book a new flight home it works out much cheap and show up to the airport two days earlier would ryanair cop that I had already booked a new flight two days before the original:confused booking? Please help me?


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  • Moderators, Recreation & Hobbies Moderators Posts: 10,912 Mod ✭✭✭✭Ponster


    Fiona_242 wrote: »
    Please help me?

    Ryanair won't care less what you do. You're under no obligation to fly back with them on the return leg of the original booking.


  • Registered Users, Registered Users 2 Posts: 38 Fiona_242


    Would they cop I checked in on line for Monday? Event though I would be booking a new flight for the Saturday and checking in on Sat, its much cheaper to do this than pay him another €90


  • Registered Users, Registered Users 2 Posts: 38 Fiona_242


    My plan is not to show for the Monday 29th on line checked in with no bags and then just book a new flight for the Saturday the 27th instead, what I am wondering is would Ryanair cop then that I was checked for the Monday and then turn around and charge me for the fare change :eek:


  • Registered Users, Registered Users 2 Posts: 1,783 ✭✭✭rugbyman


    Fiona ,
    it will not matter to Ryanair that you do not arrive on Monday, they have your money and may make a little more by not paying an airport charge( not certain about that)

    But I am intrigued about the 90 euro to change the flight. AFAIK you cannot amend a flight after you have booked in online.

    book a new ticket, enjoy your trip

    Rugbyman


  • Registered Users, Registered Users 2 Posts: 38 Fiona_242


    If I amend the flights it will cost me €15 pp and then another €63.00 for new flight bear in mind I paid €116.00 for them in Jan but my hubbie has to come home for his cycling training on Saturday instead of Monday and with one income I would rather give Ryanair the £43.00 pounds sterling to amend the flight then the fee he wants above. I am booking a flight home from Manchester one way, would they cop the Irish credit card or does it matter?


  • Registered Users, Registered Users 2 Posts: 38 Fiona_242


    thanks for the tip!


  • Registered Users, Registered Users 2 Posts: 11,569 ✭✭✭✭ProudDUB


    Fiona, Ryanair sell tickets on a one way basis. If you show, up, you show up. If you don't, you don't. What you do or do not do on a flight, has no impact on any other flights that you book with them. There is nothing for them "to cop".


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