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Help Please - Can't log in using normal account

  • 21-06-2009 1:07am
    #1
    temp
    Closed Accounts Posts: 3 ✭


    I am having trouble logging in using my normal account. I'd rather not post my username in this thread, but I know any admin can find it easily using muppetcheck or IP checking (I am a mod, btw). I thought creating another account and posting in helpdesk might be quicker. I am certainly not banned so that is not an issue.

    If you need me to post my account name here let me know, or send a PM please.

    I can't log into my account at all. I have tried using Firefox, IE7 and Chrome. I have also tried it on another pc, and on my phone.

    I have never had this issue before. I get this message.
    You have entered an invalid username or password. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive. Forgotten your password? Click here!

    When I enter my email address to get an email, I get this message?
    You have not entered an email address that we recognize. Please try again or contact the administrator.

    Do you know what the issue is? It's a real pain. I was in less than an hour before this happened, and I have cleared cache, etc, but since it is across browsers I doubt this has anything to do with it.

    Help!!!

    Cheers.

    Edit: This may be something to do with hotmail issues I have been having over the last day, but it was not an issue with boards until earlier AFTER I cleared my cache for a non boards reason, but only on firefox. I'm tres confused.


Comments

  • #2
    Beruthiel
    Moderators, Social & Fun Moderators Posts: 42,362 Mod ✭✭✭✭Beruthiel


    Drop me a PM.


  • #3
    temp
    Closed Accounts Posts: 3 ✭temp


    PM sent (twice actually). It is not showing up in my sent items though for some reason. If it didn't send correctly for some reason let me know in here please.

    Thanks.


  • #4
    Beruthiel
    Moderators, Social & Fun Moderators Posts: 42,362 Mod ✭✭✭✭Beruthiel


    I have received it and am discussing it with my fellow Admins.


  • #5
    Gordon
    Registered Users, Registered Users 2 Posts: 35,524 ✭✭✭✭Gordon


    Hi temp, I have received word from the mod that you confirmed this with.

    I was going to swap your email addresses around and send you activation codes for your original account but the original account now has a very different gmail email address. Did you somehow get this changed via DeV or something?


  • #6
    temp
    Closed Accounts Posts: 3 ✭temp


    Thanks for looking into this Gordon. That's weird though.

    I have not ever requested an email change on my original account. I will PM you what the original email on my account was.

    Cheers.


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