Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Questions about new Sky HD account

  • 16-06-2009 12:22pm
    #1
    SteM
    Registered Users, Registered Users 2 Posts: 7,037 ✭✭✭


    Couple of quick questions if someone wouldn't mind answering them.

    1) Should C4 HD be available? I can't seem to spot it anywhere on the EPG. Maybe it's only available to UK customers.

    2) UTV isn't on the main EPG either (it's in Other Channels) which means you can't record any UTV programmes. Is this correct? Would have been handy to series link TV Burp or something.

    3) I got it installed Monday of last week. The installer said it could take 72 hours for the Irish channels to come through - I'm was getting a message like 'This show is not available'. There was no change by Friday so I rang Sky, the guy there did a 'reset' and said to wait another 72 hours - still no joy. Has anyone else had this problem during the install?


Comments

  • #2
    steveon
    Registered Users, Registered Users 2 Posts: 3,905 ✭✭✭steveon


    Ch4 Hd is not available in Ireland as of yet.

    2 Utv is not on the Iirsh EPG so ur rite in saying you cannot record it.

    The RTE issue has been flagged to sky loads of times and there inform us installers they are working on it. This is causing us Installers un-endless ammounts of calls and complaints when it really is Sky issue.

    I have only come across this problem when doing a manual activation of the card...i.e. no phoneline connected....suggest you continue to ring sky on the issue as there well aware of it...


  • #3
    kbell
    Registered Users, Registered Users 2 Posts: 1,249 ✭✭✭kbell


    I've had this problem with callbacks too.


  • #4
    SteM
    Registered Users, Registered Users 2 Posts: 7,037 ✭✭✭SteM


    steveon wrote: »
    Ch4 Hd is not available in Ireland as of yet.

    2 Utv is not on the Iirsh EPG so ur rite in saying you cannot record it.

    The RTE issue has been flagged to sky loads of times and there inform us installers they are working on it. This is causing us Installers un-endless ammounts of calls and complaints when it really is Sky issue.

    I have only come across this problem when doing a manual activation of the card...i.e. no phoneline connected....suggest you continue to ring sky on the issue as there well aware of it...

    Cheers. I've called Sky and they sorted out the RTE problem. It was a weird one, they said they were 'boosting the signal' and it started working almost straight away.


  • #5
    Johnny_Fontane
    Registered Users, Registered Users 2 Posts: 3,098 ✭✭✭Johnny_Fontane


    Channel 4 HD is certainly available in Ireland but Sky wont let you have it! When I got my sky installed about 8 weeks ago, I had two days where I was watching channel 4 HD but had no irish channels. I rang them up and then they set me up with the irish 'pack' and channel 4 hd was gone!


Advertisement