Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

...eBay sending out debt collectors ??

  • 20-05-2009 7:01pm
    #1
    galwaytt
    Registered Users, Registered Users 2 Posts: 12,822 ✭✭✭✭


    ok, here's the story.

    A few weeks ago, I got a letter from a Debt Collection agency, purporting to represent eBay, claiming I owed eBay money. For the record, I don't.

    I then got a 2nd letter, threatening further action.
    I got two phonecalls to my workplace - my workplace, and my work phone numbers are not on my eBay account.

    I explained to the caller (1st one), that I owed no money, was in receipt of no correspondence or invoice from eBay, for anything.

    Today, I got a 3rd letter, from a firm of Solicitors in Dublin 15, claiming to act for the Debt Collection agency, threatening legal action inside the next 7 days if I didn't cough up.

    So, I've called eBay twice today, spoken to two different agents, and they have both confirmed there are no fees due, and that they have not issued any instructions to anyone in respect of my account. They also said they only deal by email, and that they've sent me no messages. The first eBay agent told me to contact my local 'law enforcement' (sic) as he thinks the correspondence fraudulent. The 2nd has re-iterated this and asked for a copy of the correspondence to be sent to them.

    Oh, and the sum claimed: Eur 39.31

    Has anyone else had this, or a similar, problem with eBay, or someone alledging to represent them ? If so, how did you get on ?

    Ode To The Motorist

    “And my existence, while grotesque and incomprehensible to you, generates funds to the exchequer. You don't want to acknowledge that as truth because, deep down in places you don't talk about at the Green Party, you want me on that road, you need me on that road. We use words like freedom, enjoyment, sport and community. We use these words as the backbone of a life spent instilling those values in our families and loved ones. You use them as a punch line. I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the tax revenue and the very freedom to spend it that I provide, and then questions the manner in which I provide it. I would rather you just said "thank you" and went on your way. Otherwise I suggest you pick up a bus pass and get the ********* ********* off the road” 



Comments

  • #2
    delllat
    Closed Accounts Posts: 1,388 ✭✭✭delllat


    ebay do use phone calls so dont buy that sh1t,they have called me in the past about fees


  • #3
    majiktripp
    Registered Users, Registered Users 2 Posts: 2,471 ✭✭✭majiktripp


    Ring the solicitors in the moring, if their number is on the letter. Ask , firstly if they are aware of the situation assuming its not a fraudulent letter merely claiming to be from them. If it is genuine ask can they elaborate on the circumstances involved and indeed who is chasing you for payment, as you have direct correspondence with eBay who are denying any involvement. On the off chance it wouldn't be a Customs Duty bill that say FedEx or UPS or the likes are trying to claim back off you? They pay it on your behalf when they receive the item and then pass the bill on to you. Maybe it got lost in the post and now they sent the Debt Collectors out?


  • #4
    galwaytt
    Registered Users, Registered Users 2 Posts: 12,822 ✭✭✭✭galwaytt


    'sfunny, the solr's and debt collectors address is the same, bar one tiny item....postcode.....looked up the Law Sociey and the address they have for the firm has the same name, address.....but different postcode. Ring the no on the solr's letter and .....it's not the solr's office that answers.....but the debt collector's.......

    I got two numbers for eBay, one in the US, and one here, rang them both, and got the same answer from both: i.e. that my account is in good standing, and that they have not given instructions to anyone regarding me at all. US cust service told me to forward details to my 'local law enforcement' :) and the girl on the 1890 number, to a fax no. and to spoof@ address. I've done the email, fax in the a.m.

    All highly suspect.

    More, as they say, anon..........

    Ode To The Motorist

    “And my existence, while grotesque and incomprehensible to you, generates funds to the exchequer. You don't want to acknowledge that as truth because, deep down in places you don't talk about at the Green Party, you want me on that road, you need me on that road. We use words like freedom, enjoyment, sport and community. We use these words as the backbone of a life spent instilling those values in our families and loved ones. You use them as a punch line. I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the tax revenue and the very freedom to spend it that I provide, and then questions the manner in which I provide it. I would rather you just said "thank you" and went on your way. Otherwise I suggest you pick up a bus pass and get the ********* ********* off the road” 



  • #5
    zuroph
    Registered Users, Registered Users 2 Posts: 11,097 ✭✭✭✭zuroph


    time to involve the gardaí


  • #6
    Silverfish
    Moderators, Society & Culture Moderators Posts: 16,698 Mod ✭✭✭✭Silverfish


    If the item was Fedexed, UPS'd or DHL'd there will most likely have been customs fees.

    These are normally collected via invoice or on delivery.

    If not paid, they are passed to a 3rd party debt collectors.

    Sometimes, when you pay the carrier the customs fees, the debt still gets passed to the collection agency (!!) and it takes forever to sort it out.


  • Advertisement
  • #7
    zuroph
    Registered Users, Registered Users 2 Posts: 11,097 ✭✭✭✭zuroph


    Silverfish wrote: »
    If the item was Fedexed, UPS'd or DHL'd there will most likely have been customs fees.

    These are normally collected via invoice or on delivery.

    If not paid, they are passed to a 3rd party debt collectors.
    but the debt collector claim to be working for Ebay, and has sent out a solicitors letter with doctored phone numbers. so this is unlikely.


  • #8
    Silverfish
    Moderators, Society & Culture Moderators Posts: 16,698 Mod ✭✭✭✭Silverfish


    zuroph wrote: »
    but the debt collector claim to be working for Ebay, and has sent out a solicitors letter with doctored phone numbers. so this is unlikely.

    In my case, the solicitor worked for the debt collector, so they shared the building, contact details and address.

    When they were phoning me, they quoted where the item was coming from, not the shipper - it took me a while to figure out it was DHL customs charges, as they kept stating it as an amount owed to the site I ordered from.

    Its just a possible.


  • #9
    JJ
    Registered Users, Registered Users 2 Posts: 2,058 ✭✭✭JJ


    If you do get the guards involved, tell them they can contact eBay through the contact info at this page if they need help with their investigation:

    http://pages.ebay.ie/safetycentre/law_enforcement.html


Advertisement