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Before I throw my laptop out the window - please help

  • 04-05-2009 8:02pm
    #1
    Registered Users, Registered Users 2 Posts: 3,875 ✭✭✭


    Hello there,
    I am having big trouble with my laptop, I am hoping that someone may be able to help.

    It is just two years old and running vista problems have been escalating for the last few months.
    It now loads up with a warning sign “SVPWUITL.exe – Application Error – The application failed to initialise properly (0xc00000006) click ok to terminate the application

    Once I click ok the laptop runs Ok on first sight, it can do a lot of things as normal and is generally as quick as ever.
    However if I try and open MS Paint I get the exact same error, the same is true for Dreamweaver and lots more programs. I think its true to say that any program that I downloaded since I got the error has failed to open and shows the same error (mostly video converting programs) The only exception is possibly Google Chrome.

    I also tried running the steps outlined in the ‘I think I have a virus’ thread, but this also needs a program to be installed and again I got the same error.
    I have tried doing a disk check yet every single time this crashes at 27%!
    Just today I tried re-installing Windows Vista onto it, with the disk that came with the laptop, this progressed through the 1st step (saving old windows files, I think) but crashed at the second stage (something along the lines of exploring files) Interestingly it again crashed at 27%.


    I tried downloading a beta version of Windows 7 to use instead of vista but this did not work out I just got a clicking sound from the disk drive, perhaps due to a cd burning error.
    So, any suggestions of how I could repair my current version of Vista, or successfully install a new one over it? I have already backed up my own hard-drive and it is quiet big 160gb I think, so perhaps using linux on a partition of this might be an option as well? I just don’t know if that would destroy my current windows set up.


    Aside: I am not sure if this is related or not, but the laptop also completely crashes to the point that if its playing music it repeats the same sounds constantly unless powered off by force. Through exhaustive tests it appears that this only happens when connected via an Ethernet cable to the broadband in my flat, regardless of the bit-torrent program used, it happens consistently every time, yet never happens when I use wireless networks or my o2 dial up dongle. (also for a short while it appeared that installing peer guardian had caused a cease to the problems yet it no longer appears to help.


    Second Aside: Again I do not know if this is related but only one of the 4 USB slots always works, the others are dodgy and work some of the time, also I may be paranoid but I think the more I use my o2 dongle in it the more often the dongle has detection issues regardless of which laptop I use it on
    Thank you.


Comments

  • Registered Users, Registered Users 2 Posts: 2,420 ✭✭✭WellyJ


    You should have received a Vista DVD with the Laptop?

    If so just boot from it and format/reinstall. A format may not be necessary but if there is nothing vital on the disc it is the way I would go for sure.

    If you did not receive a Vista DVD then you should have a restore partition.

    Check boot options when you turn it on, you should be able to restore the Laptop to the factory install from this partition. Check documentation you got with the Laptop for more details.

    It is far from a lost cause, it certainly only sounds like software issues so I don't think there is any real issue with the laptop itself.


  • Closed Accounts Posts: 1,089 ✭✭✭cpu-dude


    That error is related to Toshiba Software installed on your computer, an uninstall and reinstall might be necessary with your software / driver utilities. Why it might not let your launch Microsoft Paint etc. is beyond me but it's just a startup error, probably no big deal.

    http://www.file.net/process/svpwutil.exe.html

    http://eu.computers.toshiba-europe.com/innovation/vista_drivers.jsp


  • Closed Accounts Posts: 2,227 ✭✭✭gamer


    MOST toshibas, have a restore os prog installed,go to start progs,toshiba,restore,or theres a restore os startup option ,f11 or something like that.DOWNlOAD sddoctor demo,do a scan ,that shows if theres any malware on the pc.go to toshiba uk support.RUN SFC ,system file checker ,to test os system files.MAYBE a virus has deleted some files,sounds like a virus problem to me.
    I find sddoctor detects all malware,better than avast antivirus or norton av.
    google toshiba restore recover os.


  • Registered Users, Registered Users 2 Posts: 3,875 ✭✭✭ShoulderChip


    ok thanks for that advice, I have just left the laptop at home and borrowed my dads until I finish my final colelge exams, so I may need more help when they're over
    thanks though.


  • Closed Accounts Posts: 30 spoof


    I hope I am proved wrong but I think it could be youre hardrive,errors while trying load file paint ect will not take files win install? and scandisk will not work, try some other disk testing software plenty free google for it.also run disk cleanup and then diskdefrag try scan again before above hope this helps.


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