BT Bandwidth counter totally off

slasher_65

I Was wondering if anybody could explain the following

I am on the 24mb BT broadband plan. Which means that I have "Unlimited" (actually 100gb) bandwidth to use up. However, whenever I go into my bandwidth checker yoke, I get the following message.



However, my internet connection is not yet being throttled, and BT are not responding to tickets about it.

Any ideas? Do I have anything to worry about?

dublinbusdude

Dont know but how do you get that up on the computer? I'm currently with BT Ireland also

RuggieBear

http://broadband.iol.ie/usage/

JohnC.

Ignore that warning. When I was on the 30GB cap, I got that at 20GB. Now on the Unlimited (100GB) cap, it comes up at 30GB. It's never been right, but never been a problem either.

Vunderground

I'm on the unlimited (100GB) package too and get the same thing month after month. Just ignore it, but don't forget about the 100GB or you'll get throttled!

slasher_65

Cool. Shall ignore.

I now feel it is my challenge to get exactly 99gb worth of bandwidth in each and every month. And to complain uproariously if they throttle me before 100.

Nievaxo

I got BT Ireland about 2 weeks ago but my broadband username and password are not accepted at http://broadband.iol.ie/usage/

Do I have to set it up or should it just work?

Bohrio

Nievaxo wrote: »

I got BT Ireland about 2 weeks ago but my broadband username and password are not accepted at http://broadband.iol.ie/usage/

Do I have to set it up or should it just work?

Did you remember to drop the @btbb after your username?

Are you typing your bb username/password or the one for the billing?

Bohrio

slasher_65 wrote: »

I Was wondering if anybody could explain the following

I am on the 24mb BT broadband plan. Which means that I have "Unlimited" (actually 100gb) bandwidth to use up. However, whenever I go into my bandwidth checker yoke, I get the following message.



However, my internet connection is not yet being throttled, and BT are not responding to tickets about it.

Any ideas? Do I have anything to worry about?

Your counter still thinks you are on Option 2 (20 gb limit)

You need to get that changed.

Ronan|Raven

Im on the 7.6meg business package and it is telling me the same..

Bohrio

Ronan|Raven wrote: »

Im on the 7.6meg business package and it is telling me the same..

Did you upgrade from a Residential Package?

You dont need to worry though, for the moment, bussiness accounts are not throttled by BT.

Ronan|Raven

Nope, was a brand new business order. Havent been throttles yet but will give them a ring tomorrow and get them to sort it.

vector

I've been throttled since last monday, and yes its my own fault

120 GB down in 26 days (i.e. today is the 26th and thats what the metre says)

I can live with a throttle, hey its better than being cut off, but the problem is a) I'm getting only 12k/s (i.e. ISDN) the ping is awful and swhen browsing I'm getting time outs.
b) I don't know when the throttle will be disabled

hightower1

slasher_65 wrote: »

Cool. Shall ignore.

I now feel it is my challenge to get exactly 99gb worth of bandwidth in each and every month. And to complain uproariously if they throttle me before 100.

And thats why they have to advertise things like this as "unlimited".
This aiming for the cap will put a massive strain on the network like.

The options then are advertise as unlimted and people not have an aiming for attitude but they'll give out about it not being "unlimited" or cut the amount of people that your network can service by 3/4's so they can always aim for the cap and then the network can handle the load... but of coarse then everyone else wil give out that their neighbour has it but they cant get it.

Loose loose for ISP's.