Sky Digital & Broadband

me-skywalker

This is more a broadband query than a sky digital one.

Got sky digital in the house yesterday just wonderin because it has to be run through a phone line will this impact on my broadband service? cause almost straight way it seemed it took longer for pagse to load and for videos to buffer....

also how do i check what speed line i have if i need an upgrade for sky and broadband?

Pablod

me-skywalker wrote: »

This is more a broadband query than a sky digital one.

Got sky digital in the house yesterday just wonderin because it has to be run through a phone line will this impact on my broadband service? cause almost straight way it seemed it took longer for pagse to load and for videos to buffer....

also how do i check what speed line i have if i need an upgrade for sky and broadband?

No it shouldn't impact your Broadband, the phone line is only required to register the Box & Card on installation and after that the phone line is only really used for ordering Box Office Movies etc...

Do a speedtest.net to check your broadband speed.

me-skywalker

Pablod wrote: »

No it shouldn't impact your Broadband, the phone line is only required to register the Box & Card on installation and after that the phone line is only really used for ordering Box Office Movies etc...

Do a speedtest.net to check your broadband speed.

cheers! seems strange they need to use the phone line ild rather not as you can never tell wat else they are tapping into?

also the speed test thing.. im always hearing ppl talking about they have liek a 1meg line or 10 meg line will that site determine wat it is?

i play plenty of online gaming not really for dwnloading.

Cabaal

If you have sky connected to your PSTN line then it MUST be connected through a ADSL filter, same goes for any telephony device

me-skywalker

Cabaal wrote: »

If you have sky connected to your PSTN line then it MUST be connected through a ADSL filter, same goes for any telephony device

ok question still applies will this affect my connection to live gaming while im watching sky?

crawler

me-skywalker wrote: »

ok question still applies will this affect my connection to live gaming while im watching sky?

No. the Sky box only uses the "phone" part of your line to call Sky HQ and for interactive stuff. It does not use Broadband (yet)

As already mentioned you need to use a filter though - otherwise your broadband connection will drop when the Sky box makes a call.

dub45

Just as an aside when I got Sky years ago (pre bb days even) the installer made an awful mess of fitting the new phone socket and I eventually had to disconnect it - so if you did happen to get a new extension fitted as part of the installation don't rule out that having an effect on your bb signal. If you dont have a filter do hand try plugging out the lead to the box and see if your bb improves.

Cabaal

me-skywalker wrote: »

ok question still applies will this affect my connection to live gaming while im watching sky?

As long as its correctly filtered.....No

me-skywalker

cheers good answers.. ild liek to think i know enough about computers but with wireless and filters and the itty bitty technical btis im clueless.

so next question is how do i know this is filtered? like im seriously thinking this is affecting my line. videos on youtube take waaaay longer to load and i use that as a yardstick to judge my connection. i might unplug the sky and see how the connection is then.

dub45

me-skywalker wrote: »

cheers good answers.. ild liek to think i know enough about computers but with wireless and filters and the itty bitty technical btis im clueless.

so next question is how do i know this is filtered? like im seriously thinking this is affecting my line. videos on youtube take waaaay longer to load and i use that as a yardstick to judge my connection. i might unplug the sky and see how the connection is then.

You would not be uplugging sky as such just the telephone line for ordering stuff from them. If there is a filter on it (which seems unlikely!) It would be pretty obvious - just like a line splitter.

Any one of these:) http://images.google.co.uk/images?hl=en&q=dsl%20filter&um=1&ie=UTF-8&sa=N&tab=wi

crawler

me-skywalker wrote: »

cheers good answers.. ild liek to think i know enough about computers but with wireless and filters and the itty bitty technical btis im clueless.

so next question is how do i know this is filtered? like im seriously thinking this is affecting my line. videos on youtube take waaaay longer to load and i use that as a yardstick to judge my connection. i might unplug the sky and see how the connection is then.

Follow the phone wire from the back of your sky box back to the telephone socket. You should see it plugged into a white or light brown small unit which in turn is plugged into the phone socket in the wall. If this is not there you do not have a filter.

me-skywalker

i used to use one of them back in the day now i have a router for wireless.

not at home now but cant remember if there is a spliter on it ill have to double check. as for what i can remember the line from the sky box goes into a little box with the the phone line also in it and one wire comes out the otherside which is my actual phone landline.


so if i take this out and only plug it in when doing somethign interactive my speed/performance will improve?

dub45

me-skywalker wrote: »

i used to use one of them back in the day now i have a router for wireless.

not at home now but cant remember if there is a spliter on it ill have to double check. as for what i can remember the line from the sky box goes into a little box with the the phone line also in it and one wire comes out the otherside which is my actual phone landline.


so if i take this out and only plug it in when doing somethign interactive my speed/performance will improve?

Just remember that anything attached to the phone line should be filtered.

vibe666

sorry guys, but i have to disagree with you all on the sky box thing. filters or not, the phone connection to a sky box causes a huge amount of noise on the line and DOES affect the speed and stability of your broadband.

google it if you like, there's thread upon threads on t'internet with people complaining of the same thing and the only accepted solution is unplugging the line from the sky box.