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Office Ultimate unable to Load onto Samsung netbook

  • 20-04-2009 3:44pm
    #1
    finisklin
    Registered Users, Registered Users 2 Posts: 1,524 ✭✭✭


    Hi folks,

    hope someone can help......recently got a Samsung netbook...dinky and light as a feather.

    In my wisdom I got a good deal on Office Ultimate and downloaded it onto the netbook. The application is 520mb which is fine as there is 150g of space on the hard drive.

    However, when I double clicked the downloaded file in order to run it I got an error message - "........exe.is not a valid Win32 application."

    I am trying to run a piece of software that is not compatible with the version of windows on the netbook i.e. the windows version doesn't have the power to run office Ultimate.

    Has anyone come across this before and any handy ideas how to remedy?


Comments

  • #2
    snappieT
    Registered Users, Registered Users 2 Posts: 3,357 ✭✭✭snappieT


    Did you buy Office legitimately?


  • #3
    finisklin
    Registered Users, Registered Users 2 Posts: 1,524 ✭✭✭finisklin


    Yeah I did....got the offer through college.....thought it was a good idea at the time. didn't forsee this problem.....Any ideas/suggestions?


  • #4
    Zascar
    Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,781 Mod ✭✭✭✭Zascar


    I had a problem similar. Long story short, uninstall and reinstall SP3


  • #5
    finisklin
    Registered Users, Registered Users 2 Posts: 1,524 ✭✭✭finisklin


    SP3?


  • #6
    Zascar
    Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,781 Mod ✭✭✭✭Zascar


    Service Pack 3 - its an update you get when you do a windows update.
    Are you using XP or Vista?
    Try going into Control Panel > Add/Remove Programs


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  • #7
    finisklin
    Registered Users, Registered Users 2 Posts: 1,524 ✭✭✭finisklin


    Thanks....have XP and looked in control panel, add/remove programs. Its not clearly identifiable there. Used belarc to suss it out and its there. Just cant see it in add/remove programs. What next?


  • #8
    finisklin
    Registered Users, Registered Users 2 Posts: 1,524 ✭✭✭finisklin


    Forgot to tick show updates box.....will keep you posted!


  • #9
    Zascar
    Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,781 Mod ✭✭✭✭Zascar


    Hmm, in add/remove progs mine says "Windows XP Serice Pack 3"

    If your does not, right click on My Computer, click properties, and it should tell you under System.

    Do a full Windows Update if its not there


  • #10
    Nichololas
    Registered Users, Registered Users 2 Posts: 1,186 ✭✭✭Nichololas


    Uh, surely it's more likely a problem with the downloaded .exe (corrupted/unfinished download) instead of SP3. Try re-downloading Office Ultimate ..


  • #11
    finisklin
    Registered Users, Registered Users 2 Posts: 1,524 ✭✭✭finisklin


    Uninstalled SP3 and that didn't do the trick, I am now currently redownloading the software.....it times like these that you really learn to appreciate your PC and not to take if for granted. Cheers for the insights....


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  • #12
    finisklin
    Registered Users, Registered Users 2 Posts: 1,524 ✭✭✭finisklin


    Redownloaded the package and worked a treat. The SP3 was still uninstalled so not sure if that helped. Relaoded that after and seems to be tickety boo.

    Thanks for your help....


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