Specific O2 texting problem each night

Sully

Anyone else having problems sending text messages? Phone seems to be unable to send any messages even with a full signal. Restarted phone, no look.

EDIT: And its back!

Simply Red

Yeah had the same problem, kept getting "message sending failed", had a full signal too. Back working now though

krudler

Same as, happened last night too for about 10 mins at the same time

Sully

This is why we need Daryll on 24hrs. Anybody have his number?!?! I dont care if hes on the piss, make him fix it!!

Our man in Havana

O2 does be up and down like a whores knickers.

O2_Daryll

I take it that things are back up now

Sully

Talk2O2: Daryll wrote: »

I take it that things are back up now

It occured again last night. Messages refusing to send around the same time.

O2_Daryll

We have had nothing official reported but I will pass this on now to be looked into and observed.

Sully

Consider this thread offical :P Thanks Daryll.

O2_Daryll

Will do

krudler

Thats 3 nights in a row for me that me texts fail at exactly midnight, wierd...

Our man in Havana

Must be some update o2 do to their billing system.

Sully

Happened again tonight. Just happened to be texting at midnight.

Davy

happened last night also. Took a few minutes and the texts sent ok then

Sully

And again.

Daryll?!?!

Davy

Talk2O2: Daryll wrote: »

We have had nothing official reported but I will pass this on now to be looked into and observed.

Same thing again. Sending a text between 00:00am and 00:05am wont send. Then 00:06am will send fine. Calls never effected for some reason.

O2_Daryll

There is a turn around on these things guys. I will be back on as soon as I get an update.

Sully

Just going to bump this to keep a record of when I notice the problem to help you Daryll - but it failed last night on me also. Same time, text messages.

O2_Daryll

Thanks sully. It is still a mystery to me what is going on but I should have some communication soon from tech

NeitherJohn

Hello, long time lurker.

I've also noticed the same thing happening for the last week or so. Quite an odd occurence.

Just happened to me now about 8 minutes ago.

center15

same issue here, located in Cork.

O2_Daryll

Hi guys just need to know if this is still happening. If it is I would like some recent examples to show tech as the are baffled by this.

center15

I'll check tonight between 12 and 12.05 and report back.

O2_Daryll

Cheers either on here or talk2O2 is fine

Davy

Will do, on here. Its the official thread after all

Sully

Happened to me on the 21st (the beginning, not the end of that date). I recall I was sending an important text and it kept failing. Havent tried since but will keep at it.

ProjectC

hey,

im also experienceing this problem same five minute gap, and are 5 of my other friends lcoated here in clonakilty Cork..

..also 5 miles out the road in the countryside same problem.

O2_Daryll

I dont want to break rules here so could you send me by pm so I can pass them to tech as examples please. Sully I know you are on our forum so I can get yours.

Again I am just trying to get this fixed without breaking board rules

Sully

I assume you want peoples mobile nos?

Sully

It allowed me send a text at 0:06 but the girlfriend was unable to send a text message before that time. If you need it, you should already have that number Daryll.

O2_Daryll

No its cool I got it, cheers.

Sully

Again at 00:04 on my mobile.

Davy

Like clockwork between 00:00 and 00:05. Sends first go at 00:06

Sully

I keep forgetting to check. My text went fine at 00:08 :P

Im going to setup a webtext to go at midnight, id imagine it will, but purely for testing purposes.

O2_Daryll

Tech have told me that there was some sheduled work over the last couple of weeks so this was the problem.

Trouble is I don't beleive that is the case and they have not understood what I told them. I have reopened the track with more info for them to play around with.

Thanks for continuing to update.

Sully

Unless I set it up wrong but the webtext never sent. I set it up yesterday to send April 29th at midnight - but I am now wondering should the date have been the 30th?

O2_Daryll

Yes it should have been

Sully

Talk2O2: Daryll wrote: »

Yes it should have been

Ya I thought as much. Some systems I have used are the opposite so its a tad confusing. Ill change it and see what happens.

Cheers.

jordainius

Happened me for the last few minutes there! county Limerick.

center15

Happened me again tried both 3G and 2G networks. got a friend to check his O2 phone as well was unable to send sms.

Our man in Havana

Happened to me also. 2 contract o2 phones here. Neither would send until 0006.

Sully

Setup the web text Daryll to go at midnight. It arrived after the "deadlock".

big_moe

just to add to this thread, the same happens me. every night, midnight for 5 minutes.

based in lucan, dublin if that helps

Maddison

This happens to me every night at midnight til about 12.05am...I was wondering what was happening!

center15

Hi Daryll,

Is there any update on this? Just curious why it's happening?

Thanks.

O2_Daryll

Ok I have answer. We have recently seen an increase in the number of texts sent per second. If a certain number is exceeded and overworks the system that handles them then at midnight the system will restart itself to catch up. This causes the 5 minute outage at midnight. Now the the problem have been found we are going to up the capacity of texts that can be handled by the system every second which will eradicate the issue altogether.

center15

Talk2O2: Daryll wrote: »

Ok I have answer. We have recently seen an increase in the number of texts sent per second. If a certain number is exceeded and overworks the system that handles them then at midnight the system will restart itself to catch up. This causes the 5 minute outage at midnight. Now the the problem have been found we are going to up the capacity of texts that can be handled by the system every second which will eradicate the issue altogether.

Thanks Daryll it's interesting to know the background reason for this!

Sully

Seemed to happen to me again last night.

ciano14

was just going to post a thread about this!
I've only noticed it in the last few weeks but I'm sure it's always been happening
my sister and two friends have the same problem.
getting fixed anytime soon?

Walkman

Talk2O2: Daryll wrote: »

Ok I have answer. We have recently seen an increase in the number of texts sent per second. If a certain number is exceeded and overworks the system that handles them then at midnight the system will restart itself to catch up. This causes the 5 minute outage at midnight. Now the the problem have been found we are going to up the capacity of texts that can be handled by the system every second which will eradicate the issue altogether.

If this is the case then why are texts getting delivered as normal during peak hours when you would think a delay would happen.

Random

Having that problem now. Not noticed it before, I guess I've never sent a text at this time before?

Pain in the hole anyway