Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Downgrade when to call Sky?

  • 18-03-2009 1:08pm
    #1
    IrishHomer
    Registered Users, Registered Users 2 Posts: 3,002 ✭✭✭


    Hi,

    I want to downgrade my subscriptions for the Spring/Summer.

    My payment comes out of my account on the 25th of every month. Is the best timem to request the downgrade on the 24th? (i recall several years ago Sky telling me i would have to call on or arond the time of month my payment is made but i am not sure?)


Comments

  • #2
    greendom
    Registered Users, Registered Users 2 Posts: 16,382 ✭✭✭✭greendom


    i don't think it matters - they will adjust whatever you owe them in your next payment


  • #3
    veronica
    Closed Accounts Posts: 153 ✭✭veronica


    Did it online last week through my Sky all done within the hour and they gave me a refund as next payment on 27th.Great service.


  • #4
    IrishHomer
    Registered Users, Registered Users 2 Posts: 3,002 ✭✭✭IrishHomer


    veronica wrote: »
    Did it online last week through my Sky all done within the hour and they gave me a refund as next payment on 27th.Great service.

    Thats news to me!

    I use mysky and i only ever see the options online to Upgrade, i thought they make it hard to downgrade bby making you call on th ephone and then trying to pursuade you to keep the most channels?

    Just copied and pasted this prom mysky webpage:

    Make other changes to your Sky subscription
    It's easy to upgrade online, but you may wish to change your subscription because you're not happy with your current package. The easiest way to do this is to call Sky Customer Services - we can help you find the package that's right for your preferences and your budget. You'll find telephone numbers and other details on our Contact Us page.


  • #5
    veronica
    Closed Accounts Posts: 153 ✭✭veronica


    Go To My Sky, Sky Help Centre, Your Account, Email Account/Billing Team.


  • #6
    IrishHomer
    Registered Users, Registered Users 2 Posts: 3,002 ✭✭✭IrishHomer


    veronica wrote: »
    Go To My Sky, Sky Help Centre, Your Account, Email Account/Billing Team.

    Ah thanks so you basically emailed them, i was presuming you altered it online same way as upgrading interactively online :o


  • Advertisement
  • #7
    veronica
    Closed Accounts Posts: 153 ✭✭veronica


    Yes Sorry email but got a email back when it was done and a letter in the post also about change of package and price!


  • #8
    IrishHomer
    Registered Users, Registered Users 2 Posts: 3,002 ✭✭✭IrishHomer


    veronica wrote: »
    Yes Sorry email but got a email back when it was done and a letter in the post also about change of package and price!

    Thanks thats good to know beats hangning on the phone for 40mins ;)


Advertisement