X-Music closed again...

OK-Cancel-Apply

I posted on thread a while ago (as did others) about X-Music being closed for no apparent reason with no announcement on their site.

Well, today I went out again, having seen the St. Patrick's Day special announcement on the site. It said very clearly: Open St. Patrick's Day 12-5. I got there at 4:20pm. Closed. Saw about three cars pull up and turn around also. What's going on?? That waste of a journey cost me €8.20.

I've ventured out there twice now, and both times it was closed. I don't think I'm ever going to get to see the inside of it.

Voodu Child

Yea, website says 12-5 alright. That's pretty bad business practice if they closed up early.

-=al=-

there was probably nothing goin on, meh wudnt worry about it

Sergio

ya that bad form alrite when people travel to go there plus i disagree with the guys comment above.even if its very quiet they still shouldnt close early!

OK-Cancel-Apply

-=al=- wrote: »

there was probably nothing goin on, meh wudnt worry about it

'Worried' would be the wrong word. Spent ages getting there, wasted money, shoved my way into a Luas full of rowdy ****s in green hats on what turned out to be a hotter than average day. Just pissed off that I wasted my day. I've gone into music shops before where nothing was going on, but they were still open when they were supposed to be.

-=al=-

well in your case yeah its a pain in the arse, i live 15 mins drive from the place

damn them!

OK-Cancel-Apply

Well, you know I guess sh*t happens. It's just happened to me twice in a row with them. Maybe it's a sign.. that I shouldn't be looking to spend money I don't have! :pac:

rcaz

Nah, that's not right, that's really really poor on their part. I wouldn't just shut up and get on with it, give them a ring or something? That's bang out of order.

mojoman

http://www.thomann.de

.......and they are cheaper!

OK-Cancel-Apply

mojoman wrote: »

http://www.thomann.de

.......and they are cheaper!

The item I had in mind was cheaper in X-Music.

johnboy8

OK-Cancel-Apply wrote: »

I posted on thread a while ago (as did others) about X-Music being closed for no apparent reason with no announcement on their site.

Well, today I went out again, having seen the St. Patrick's Day special announcement on the site. It said very clearly: Open St. Patrick's Day 12-5. I got there at 4:20pm. Closed. Saw about three cars pull up and turn around also. What's going on?? That waste of a journey cost me €8.20.

I've ventured out there twice now, and both times it was closed. I don't think I'm ever going to get to see the inside of it.

that all sounds very irish to me.very bad form.we just dont get it over here do we.any time i am away i see how things are supposed to be,i was in the states recently and although they can be a little over the top its very refreshing to go into a shop and get good service and where nothing is a problem.over here if you ask for something thats not on the shelf,instead of them checking to see if they have one in the back of the shop they feel its easier to say they are out of them.save themselves the journey.

Alanstrainor

I'd agree, that's bad form. Given the kind of shop xmusic is trying to be, it should run to the times stated on it's website. It's not like it's some country grocers in a 1 horse town when no one turns up for 2 hours they say "feck this, let's go home!", it's trying to compete with the big boys, the likes of Thomann, GAK, Dolphin Music etc etc.
Yes i know it's Paddy's day and all that, but still, you've clearly stated your intended opening times, so stick to 'm.
[rant over]

-=al=-

thomann is ****e now and most of the cases for 10euromore of something u cn have it here and now in xmmusic


thomann has been ****e for some time


anwaysys folks if yer ever short hit my house up ill hapily jam some shizzle on the way

Ravelleman

That's terribly disappointing. I was thinking about taking a trip out there soon but sometimes I just think I really can't be bothered. This incident reinforces that feeling.

In other news, I really dread waking up tomorrow.

-=al=-

hence why i havnt slept yet, im just pro longing the hangover


either way just go when itsopen 9-5 and yer good

Rockshamrover

They have a forum on their own website (probably not working though). You should let them know through their own forum that you are not happy with them.

Johnny Storm

FWIW It was open at about 2:30 yesterday, but there were very few people there.

mojoman

-=al=- wrote: »

thomann is ****e now and most of the cases for 10euromore of something u cn have it here and now in xmmusic


thomann has been ****e for some time


anwaysys folks if yer ever short hit my house up ill hapily jam some shizzle on the way

Really........I have found them to be the opposite particularly when purchasing expensive items like guitars and amps - I recently saved over €300 on a guitar purchase and even more on some home studio gear. I found their customer service excellent and free delivery. Nothing ****e about that in my humble opinion - but then I am old enough to remember the way it was before the internet shook things up and ended the cosy rip-off in the musical instrument trade here.
It is interesting to note that some Irish vendors still persist in old habits like charging extra for guitar cases that come free with the instrument from the manufacturers.
Anyhow, my advice would be to research carefully before splashing out your hard-earned and compare prices before purchasing. 'nuff said!;)

raindog.promo

Push off Granda!

i joke. I remember buying my first bass. Some c#nt in Music Maker made me feel like a right piece of sh#t for daring to buy something from them. Then gave me a fecked up bass which was fretless. w#nker.

(It was boxed up so i didn't notice till i got home.) And I kept it :eek:

I don't know either.

pistonsvox

why werent you out drinking...

Eoin Madsen

mojoman wrote: »

Really........I have found them to be the opposite particularly when purchasing expensive items like guitars and amps - I recently saved over €300 on a guitar purchase and even more on some home studio gear. I found their customer service excellent and free delivery.

+1

I made an order late last night and it shipped this afternoon. I have never had problems with Thomann, in 6 years. In about 20 orders, I've made one discretionary return, which went pretty smoothly.

I've yet to head out to X-Music, but with this kind of amateur ****e going on, I'm really not bothered.

Seziertisch

Ay, I've had nothing but good experiences with Thomann.

X-music being closed when they had advertised as being open is a complete joke. If it was a small operation with 1 or 2 guys working there I would say fair enough, but for a bigger place that kind of lark is a bit much.

Gaspode

Isnt there a Thomann thread on the go somewhere else?

OP - that's bad form on the part of X-music and I'd be interested to see what their man on boards has to say on it.

darrenw5094

Thomann is still the big one in Europe, but maybe not for us. Their problem, is that the £££ is down in value. UK sites can sell at their usual prices, but we are saving a packet compared to Thomann. When dust settles in a few years, Thomann will be up there again.

X-Music were set up to match Thomann prices, which is not the cheapest anymore for us.

But don't buy from the UK to save a fortune, buy Irish to be patriotic and help the Irish economy......yeh......???

Ravelleman

Yeah sure. I'll just take the money out of my Rabobank account and spend it all in Ireland.

In anticipate that neither of my next two purchases will be from X Music (or Thomann incidentally)... But I'm waiting for them to email me back and hopefully they will surprise me.

bnagrrl

I have a guitar on hold in XMusic for collection on Saturday. Hope they'll be open now... :eek:

darrenw5094

I wonder what the story would be with Thomann, if you asked them to pricematch Gak or dv247 etc. for prices, taking into account the Sterling to Euro rate.

Ravelleman

As far as I know, Thomann strictly will not match other store's prices.

Rigsby

Gaspode wrote: »

I'd be interested to see what their man on boards has to say on it.

No doubt he'll just shrug it off like he did after Christmas, when people had visited the store expecting them to be open, and they never bothered to put their opening times on their web site. :rolleyes:

Is n't that right Smiler ?

The Hawk

Geez Guys, I can't believe what I'm readin' I grew up in Dublin, and as a musician the way I was treated buying gear was just unreal! (BAD)

I spent 2 hours in X Music last week buying a guitar ( R Taylor - Amazing !). It was the BEST experience I have EVER HAD in a Music store and I've been in a few UK,Germany and the USA.

The guys out there were awesome , they know their stuff and I got a great deal, **** loads of advice on computer stuff for Free and a coffee for Free and a car park space for Free- You don't realize what a service you have , get out there and then judge. Don't know why they closed early that Day ---St Pat's Day ???? Irish Musicians ??? the PUB would be a good guess !

Pauleeeeeeee

The Hawk really should be sacked from X Music for being such an idiot.

feylya

Whether he works for X-Music or not, calling someone an idiot is not allowed. Take 2 weeks off.

OK-Cancel-Apply

An X-Music employee wouldn't imply that the staff abandoned their St Patrick's Day special offer so they could go to the pub.

darrenw5094

He suggested that Irish Musicians went to the pub on Paddy's day..not the staff. A bit fishy when a new guy with 4 posts is raving about one particular shop. Maybe when members have a few hundred posts, then start talking up about a particular shop.

It's too easy for an employee or even owner to setup an account here and then talk about their shop. It this stage, it's annoying, and even having a negative affect. Although, it's hard to prove these things.

feylya

OK-Cancel-Apply and darrenw5094, if you see a post that you believe is a shop owner/employer, use the report function. Do not discuss it on the thread. Doing so is in breach of the Charter and will result in removal of your access to this forum

OK-Cancel-Apply

feylya wrote: »

OK-Cancel-Apply and darrenw5094, if you see a post that you believe is a shop owner/employer, use the report function. Do not discuss it on the thread. Doing so is in breach of the Charter and will result in removal of your access to this forum

I didn't - I suggested that it wasn't an employee.

i57dwun4yb1pt8

im going to give X music a thumbs up in this post , and im a cynical old hack.
i know the drums guys well, so this is regarding the other areas.

i was there yesterday for a cancelled music production demo cos the gear got wrecked on the flight over -

so i started talking to paul lyttle the sales manager ( i who i did know a good few years a go ) , and after talking about my intrest in piano he gave me a very good piano lesson off the bat - hes a great player and i learned alot .

i then checked out the price of an orange tiny terror combo , which had heard and was interested in buying ( online ) with the guitar rep Conor .

i decided to trade a bass for this today , went in , got a great trade deal and a great sounding amp - and i will be back - i got good service there

i think they are really trying and i would be one to not have given a music shop in ireland an inch .


keep it up X music .

The Hawk

I thought the whole freakin' idea of blogs was that you should voice you're opinion on what's good and what's crap regarding whatever issue is being discussed.

I couldn't give a **** who or what you think I am - I don't live here but I do work in the industry as a musician, use whoever you want in Ireland - the last post had same opinion as me ! you get what you deserve

I'm outta here for a couple of months, check in when I can

H.A.W.K

raindog.promo

I think you'll find that the complaints about X Music was that they were not opening when they said they would be, or closing the shop without giving adequate notice. And also the website not coming online quick enough.

These complaints are valid.

I think there's very few (if any) posts complaining about the service they received from the staff. I've received fantastic service when I went up to the shop.

Also, I don't think this place is a blog, but I may be wrong on that.

Dord

The Hawk wrote: »

I thought the whole freakin' idea of blogs was that you should voice you're opinion on what's good and what's crap regarding whatever issue is being discussed.

I couldn't give a **** who or what you think I am - I don't live here but I do work in the industry as a musician, use whoever you want in Ireland - the last post had same opinion as me ! you get what you deserve

I'm outta here for a couple of months, check in when I can

H.A.W.K

If you're looking for a blog then you're in the wrong place. Maybe somewhere like wordpress.com or blogger.com would be better for you.
You could rant there and say whatever you want... and we wouldn't have to read it. :rolleyes:

Smiler

Hiya guys.

Don't think he's one of our lads or lassies. But then I'm not gonna go through everyone's email to check for a reply from boards.

But I'd like to hope that no XMusic employee would try and shill anyone here, especially since the cringeworthy attempts from other Music shops we've seen in the past here.

Cheers

Mick

darrenw5094

People setting up accounts for that reason is a pain in the backside.

But if you do work or own the shop in question, you could help us out by talking about the opening hours and closing hours to clarify everything from this thread.

mattfender

xmusics a load of cac. :pac:

nothin wrong wit a bit of a rant!

were musicians, were meant to be cranky, just like sound engineers ha.

rant away chaps!

feylya

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