Dell XPS 430 known issues

Guvnor

Hi Guys,

Just wondering if there is a known issue with the XPS430's?

I just spent an hour on the phone to India - nice guys to be fair (Sanhish & Saresh). What happened was the 430 just shut down whilst on youtube. When it was turned on again lots of fan noise but no beeps or info to the monitor.

The lads wanted me to reset the graphics card but I could not remove the cover, next was the 4 sticks of ram but as they were blocked by lots of cables I was not going to insert my large hands and 'reef' them out!:D

Despite having next day on site - I agreed on the phone to a collect and return - in hindsight maybe I should have demanded an onsite visit. TBF though it is probably better getting fixed in a proper diagnostic environment?

For the record it is an XPS 430 with 8gig ram, 64bit os, 1.2tb (2x640 raid 0), 1gig graphics card, blu-ray and normal dvd. We got two at the time - one still working!

Just wondering if my new best friends Sanhish and Saresh are on the money in thinking either the graphics card or motherboard are fried?

Anyone know anyone with a 430 either trouble free or not?

Dell aren't too bad on the reliability are they?

Thanks guys!

Solitaire

Sounds like the mobo may have left this mortal coil judging from lack of POST - seems like the most common way of a comp saying goodbye :rolleyes: Not familiar with any specific issue with the XPS430 myself, some mobos just blow I'm afraid. Law of averages See what onsite support has to say but if it was the PCIe not being correctly seated the machine would probably merrily spaz out beeping and most other non- or semi-fatal things would give some kind of screen output.

Guvnor

Cheers Solitaire.

I agree about the mobo - when you turn it on nada just massive over-running of the fans, not a single beep and nothing on the monitor which is working fine.

I just had to check up what PCI Express was but agree if just one component was knackered then there would be information and or more noise!

Thanks again!

The Guvnor

Just an update - was collected and came back yesteday and they changed the MOBO and graphics card.

Touch wood all good now. All in all a fairly hassle free experience.

newell20

hey i just want to let everyone know that ive had 2 xps 4210 and now i have a 430 they all had similar or same probs on them and 9 months later they arent fixed i already am possitive what prob is but dell wont fix it and im in warentyjust to let you know a few of my specs
1st computer 420-ati radeon3870 video card,ati 650 theater pro tuner card,intel core 2 quad q9650,375 watt power supply (i know what wer they they puting such a low amount in high end computer)1 terabite 2 500gb raid hard drives hitachi,4 gb dual channel ddr2,19 in 1 dell media card reader with blutooth,gbc h20n bluray combo read blureay writes and reads everything doesnt write blueray,sp2208 wfp flat panel monitor with built in webcam and mic,logitech wireless wave mouse and keyboard combo,ir sensore9not sure what brand),dell premium remote.issues on this computer are freezing,slowness,crashing,blue screen,cd rom has bad block in even view,driver not regonized and way to many other issues to mention also my monitors webcam was poor quality,crashes and had lines through it as did movies

second computer had same specs except it had a dell excellerator attatched to tuner it was also 420 with same probs


third computer same probs 430 with ati radeon 3650(nice that they downgrade video card huh),ati 650 theater pro,intel core 2 extreme x9650,4 gb dual channel ddr3.2 750 gb raid drives equal 1 and half terabite,19 in dell media card reader with bluetooth,dell wireless bluetooth keyboard combo and mouse(still have logitech mouse keey board broke),blueray combo(same),excellerator gone,now have swith to regular burner,and 2 750 hard drives non raid,power supply is now 425 (still not high enough)

i also have intermitiate non power ons and have have everthing replaced in all these computers as well as haveing 2 system exchanges and 2 monitor replacements for same ones monitor does it on any computer and computer does it with andy monitor all computer havevista 32 bit also 64 bit and xp but not all drivers exsist for xp but theory is that not only has dell sent me incompatible parts with vista(confirmed by testing system without them and wer replaced several times so not broken 4 parts had th issues no i onlt have 2 of the parts leftZ)but dell desighned both 420 and 430 to only have 425 watt power supply max sent out(in other words if you need more even if you havent added anything extra to system you pay for it if u have ask me it was to scam customers out of more money they had to know when they desighn and build pcs for gameing and video editing they require loats of power)but dell sent it this way to me and refuse to fix said i have to buy one i told them no because why would i pay them more for something thats supposed to be there already i already gave them 2200.00 this is why no one should go with dell theyre leagle tem hasnt even called me and its been 2 weeks im in canada by the way and i fell like bombing dell or buying them out*sept dont have money this is an extrem warning never buy dell or u will pay warenty or not if theyre willing to send a computer with not enough power supply then acknholage it then do nothingthen theyre obviously either stupid or scaming consumers and its not first time google this "Dell Inspiron 1000 Screen Problems" it talks about another obvious scam from dell