Dublin Bus Route Changes

MiniD

I've read many reports this week mentioning the forthcoming route changes coming at Dublin Bus. Many of these name March 1st as the date for these changes, with driver duties due to change from this day.

How much notice is been given to the passengers before these changes happen? There are reports of some routes being withdrawn altogether and other routes only running some of their normal journey. Obviously this will have a big impact on passengers.

Is there a required time frame of notice to passengers before route changes can be implemented? I understand with the current strike action planned there will probably be no service at all on March 1st, but putting that aside, does anybody know when Dublin Bus plan to officially announce their plans to their passengers?

RayM

MiniD wrote: »

I've read many reports this week mentioning the forthcoming route changes coming at Dublin Bus. Many of these name March 1st as the date for these changes, with driver duties due to change from this day.

How much notice is been given to the passengers before these changes happen? There are reports of some routes being withdrawn altogether and other routes only running some of their normal journey. Obviously this will have a big impact on passengers.

Is there a required time frame of notice to passengers before route changes can be implemented? I understand with the current strike action planned there will probably be no service at all on March 1st, but putting that aside, does anybody know when Dublin Bus plan to officially announce their plans to their passengers?

In the past, I've noticed that when the news is good (i.e. extra routes, extended routes, etc), you get a decent bit of notice. When the news is bad (i.e. cuts), DB have been known to release it around two or three days before implementation.

KC61

There is no period of notice required to be given to passengers, unlike in the UK where 40 days notice is a legal prerequisite to any changes.

I'd imagine the changes will be announced early next week.

shltter

MiniD wrote: »

I've read many reports this week mentioning the forthcoming route changes coming at Dublin Bus. Many of these name March 1st as the date for these changes, with driver duties due to change from this day.

How much notice is been given to the passengers before these changes happen? There are reports of some routes being withdrawn altogether and other routes only running some of their normal journey. Obviously this will have a big impact on passengers.

Is there a required time frame of notice to passengers before route changes can be implemented? I understand with the current strike action planned there will probably be no service at all on March 1st, but putting that aside, does anybody know when Dublin Bus plan to officially announce their plans to their passengers?

The new bills (rosters) went up in the depots yesterday

however none of these have any agreement the company have designed new rosters which implement new work practises
As things stand there is no way we will be working those bills and even if the strike were settled I still think the bills would have to be completely redone.

The company would be wasting money advertising these timetables and presumably they know that they were put up in the garages in an effort to provoke drivers nothing else.

dub_commuter

As discussed in the other threads on the current situation, it's likely they will leave it as late as possible to avoid a strong public backlash in the days in between. Which again is a show of what they think of their customers and proof that the management in the company are not fit for their jobs.

In London any cuts need to give 40+ days notice, and in addition to his normally has to go through user groups to discuss these. An altogether better system that actually gives the public a say. Unfortunately DB never even post up any service disruptions or diversions of individual routes,

Their whole marketing team should be made redundant. As they do pretty much nothing and have no idea how to market their services or to communicate with customers. It really is shocking. Having bumped into a member of marketing staff during the last Harristown strike, I can very much vouch that they are good at spin, but not actual marketing itself.

I am advised by a driver however that the depots have finally been given details over the last 24 hours.

shltter

KC61 wrote: »

There is no period of notice required to be given to passengers, unlike in the UK where 40 days notice is a legal prerequisite to any changes.

I'd imagine the changes will be announced early next week.

When we change a timetable or a bus route, we
will normally let you know by announcing the
change in the newspaper and on our website. We
will bring out a new timetable before the change
takes place. If possible, we will also explain why
we are making the change and tell you how it will
affect your service

This is from the customer charter bland piece of crap that basically means nothing

dub_commuter

shltter wrote: »

This is from the customer charter bland piece of crap that basically means nothing

The Dublin Bus customer charter to be honest is a load of crap. It needs to be completely redesigned from scratch and actually rewrote to the benefit of the passengers and modern day needs.

shltter

dub_commuter wrote: »

The Dublin Bus customer charter to be honest is a load of crap. It needs to be completely redesigned from scratch and actually rewrote to the benefit of the passengers and modern day needs.

I agree it is written by management to ensure management have to do **** all

spareman

KC61 wrote: »

There is no period of notice required to be given to passengers, unlike in the UK where 40 days notice is a legal prerequisite to any changes.

I'd imagine the changes will be announced early next week.

So the pensioner up in bohernebrena has no idea he is about to lose his bus to the post office to collect his pension next week. Absolute disgrace.

dub_commuter wrote: »

Their whole marketing team should be made redundant. As they do pretty much nothing and have no idea how to market their services or to communicate with customers. It really is shocking. Having bumped into a member of marketing staff during the last Harristown strike, I can very much vouch that they are good at spin, but not actual marketing itself.

Agree 100% and If I hear this mantra of buses that have a 10 min frequency going to 12 Min's I swear I will scream, What about the routes being axed completely, with no alternative that doesn't involve 3/4 buses to get 3 miles up the road.

dub_commuter wrote: »

The Dublin Bus customer charter to be honest is a load of crap. It needs to be completely redesigned from scratch and actually rewrote to the benefit of the passengers and modern day needs.

Its like a club constitution, just something thats scribbled down because it is required by law.

dub_commuter

spareman wrote: »

Agree 100% and If I hear this mantra of buses that have a 10 min frequency going to 12 Min's I swear I will scream, What about the routes being axed completely, with no alternative that doesn't involve 3/4 buses to get 3 miles up the road.

Its like a club constitution, just something thats scribbled down because it is required by law.

I'm fed up of hearing that. If it is from the woman in the marketing department with the very Irish surname, I have absolutely no time for her whatsoever, she's nothing more than a spin doctor who finds some way to put a positive spin on anything even when there clearly isn't one.

Also fed up of hearing about the fact peak services will not be effected. I would be very surprised if there is 120+ buses sitting idle in peak, so any cuts of course are going to hit peak hard. It's also quite ironic hearing DB complain in the past about private operators and their cherry picking of routes, stating they would never do this.

Don't like to keep bringing up London, but the system they have there from a passenger point of view, is much better as it takes the passengers into account much more, and at times it's obvious that management don't give a toss.

AlekSmart

I'm fed up of hearing that. If it is from the woman in the marketing department with the very Irish surname, I have absolutely no time for her whatsoever, she's nothing more than a spin doctor who finds some way to put a positive spin on anything even when there clearly isn't one.

I`m assuming this is Cliodhna nic Fheartha (Is this the Irish form of Faherty ?) who is the PR exec of Dublin Bus and who is quite good at her job.
I would be happy if the Unions had even one person as capable of dealing with the media as she is.
I do feel that the Congress backed Unions should at the very least have somebody of such ability to support their members in this modern media savvy world.

The former NBRU leader Peter Bunting was the last Busworkers representative who had some idea of how to grab the limelight and exercise some form of control over it and whilst many did not like the man,few could ignore him during similar disputes down the years.

spareman

dub_commuter wrote: »

I'm fed up of hearing that. If it is from the woman in the marketing department with the very Irish surname, I have absolutely no time for her whatsoever, she's nothing more than a spin doctor who finds some way to put a positive spin on anything even when there clearly isn't one.

This seems to be a tradition in Dublin Bus, The spin doctor always uses the as gaeilge version of her name for whatever reason?, and Yes she does an excellent job.

dub_commuter wrote: »

Also fed up of hearing about the fact peak services will not be effected. I would be very surprised if there is 120+ buses sitting idle in peak, so any cuts of course are going to hit peak hard.

Agree again surprise surprise, only last week I came back from my break at 5pm to be told no bus was available for me, this is before 120 buses are taken out of service. How hard would it be for media to get photograpic evidence of empty garages at peak times and confront DB management with this evidence?
Why do I get the feeling Media, Government and DB management are working together on this one?
Suppose it's something to do with the fact unions need to take out full page adverts to get there message out, and are starting to do this.

dub_commuter

AlekSmart wrote: »

I`m assuming this is Cliodhna nic Fheartha (Is this the Irish form of Faherty ?) who is the PR exec of Dublin Bus and who is quite good at her job.
I would be happy if the Unions had even one person as capable of dealing with the media as she is.
I do feel that the Congress backed Unions should at the very least have somebody of such ability to support their members in this modern media savvy world.

She's very good with spin, and very good in painting everything as a positive, but I was on a bus with her during the Harristown strike as she was traveling to work, and lets just say the conversation she was having on her mobile was very interesting to say the least. Don't want to say any more than that really. Other than I would say she very much is a strong asset to her management when any disputes arise and would support them no matter what it took.

spareman wrote: »

Agree again surprise surprise, only last week I came back from my break at 5pm to be told no bus was available for me, this is before 120 buses are taken out of service. How hard would it be for media to get photographic evidence of empty garages at peak times and confront DB management with this evidence?

Exactly. But we know the spin doctor is very good at convincing them otherwise, she is a very useful tool to the management of the company to be honest. She does a great job for them. But for the rest of us passengers, I can't say I'm her biggest fan, as she paints things out to be much better than they are. But thats her job to be fair, but it does distort the facts, and I'm sure is not helping you guys get the truth out.