Sky Called to the door..

cormacl

..apparently the digital switchover is coming and I won't be able to use my aerial any longer as the analogue signals will not be broadcast. I'll have to subscribe to Sky to get digital television, especially RTE & TV3.

She was very lucky that I was in a good mood.. but the poor girl was speechless to know that I am already receiving free digital satellite television from the UK & Germany and that right now I can receive free digital services from Three-Rock.

"But how does that work over an aerial?" .. "Why didn't they tell me this?".. well I gave her that answer.. "because they want you to go find people to sign up for Sky thinking that they have no other choice".. "which is a very very wrong thing for Sky to be doing."

I would ring sky and complain but I'd probably be made listen to a sweet talking Scot for an hour as she tried to find out why Sky did this and all along trying to coax me into signing up again.

Pal

Thanks. You have just reminded me to cancel Sky. I keep forgetting.

Fat_Fingers

Maybe complaint should be lodged with ComReg or /and The Consumers' Association of Ireland

Zonda999

cormacl wrote: »

..apparently the digital switchover is coming and I won't be able to use my aerial any longer as the analogue signals will not be broadcast. I'll have to subscribe to Sky to get digital television, especially RTE & TV3.

She was very lucky that I was in a good mood.. but the poor girl was speechless to know that I am already receiving free digital satellite television from the UK & Germany and that right now I can receive free digital services from Three-Rock.

"But how does that work over an aerial?" .. "Why didn't they tell me this?".. well I gave her that answer.. "because they want you to go find people to sign up for Sky thinking that they have no other choice".. "which is a very very wrong thing for Sky to be doing."

I would ring sky and complain but I'd probably be made listen to a sweet talking Scot for an hour as she tried to find out why Sky did this and all along trying to coax me into signing up again.

God almightly!! Sure analogue wont be turned off here until 2012 at the earliest anyway!

Its a pity, though that most people she would have been calling to would have had no idea about DTT and fell for this sh*t

This shows that Comreg really need to start an advertising campaign about DTT.

Kashkai

Zonda999 wrote: »

God almightly!! Sure analogue wont be turned off here until 2012 at the earliest anyway!

Its a pity, though that most people she would have been calling to would have had no idea about DTT and fell for this sh*t

This shows that Comreg really need to start an advertising campaign about DTT.

Now now Zonda, are you forgetting what country you live in????? Comreg to notify the people about the 3 year transition to DTT, what they need to do, what equipment they might need, choices etc......? Now that would be a SENSIBLE approach to the situation but this is the country where we had a Financial Regulator who hadn't a clue about the messing going on in the banks, so why would the Communications Regulator be any better?.

Have to have a grudging respect for Sky and their scare tactics. Hell, they'll probably get a few thousand new customers who'll believe their bs. Meanwhile, I'm the proud owner of a new Freesat set up and now that its paid for, I've got free tv.

Kenno90

haha the poor girl , they keep ringing me asking would i like to upgrade my package , i know it sounds funny when you first hear it , but twice a week every week is just getting annoying

Sam Russell

When we switched to Km/Hr speedos in cars, they were still selling cars with MPH speedos in May after the changeover. It should have been a requirement that the speedos were installed at least a year ahead.
The number of times I've asked about DTT in TV shops, to be told 'What's that ... Don't know about that... Yes all our TVs are HD ready ... etc. etc.'
Sony, Philips, Peats, DID, etc etc. Maybe I just got the ignorant ones!

As the head of General Motors said in the seventies, 'If we made boats, a lot of people would have drowned.'

Mayo Exile

Originally posted by cormacl: ..apparently the digital switchover is coming and I won't be able to use my aerial any longer as the analogue signals will not be broadcast. I'll have to subscribe to Sky to get digital television, especially RTE & TV3.

She was very lucky that I was in a good mood.. but the poor girl was speechless to know that I am already receiving free digital satellite television from the UK & Germany and that right now I can receive free digital services from Three-Rock.

"But how does that work over an aerial?" .. "Why didn't they tell me this?".. well I gave her that answer.. "because they want you to go find people to sign up for Sky thinking that they have no other choice".. "which is a very very wrong thing for Sky to be doing."

I would ring sky and complain but I'd probably be made listen to a sweet talking Scot for an hour as she tried to find out why Sky did this and all along trying to coax me into signing up again.

A mate in Drogheda recently had the same thing happen to him...........

greenman09

Whats DTT. My tv looks for s signal but i just have sky tuned in so dont bother.

Ste.phen

greenman09 wrote: »

Whats DTT. My tv looks for s signal but i just have sky tuned in so dont bother.

DTT is the digital version of what you get over the aerial from RTE already, but with more channels.
It'll be like Sky, but with fewer channels, and somwhat more free.

*- May not be completely accurate, but that's what I've managed to pick up without investigating too much

gtg60

Damn, they called here last week but the mother-in-law answered the door, I would have liked to have heard the techno babble rubbish myself :pac:

littleemperor

i have given up on anyone in the any service knowing their job. last year i went with my brother to Dixins looking for a clock radio. the guy serving was amazed that there could be such an invention. we left him there in his bewildered state. drives me mad, send on the sky door callers, i'll straighten them out

von Smallhausen

Why are you so harsh on these people they are just trying to make a living...I for one used to do this but left after people like you kept abusing us!:mad:

celt262

cormacl wrote: »

..apparently the digital switchover is coming and I won't be able to use my aerial any longer as the analogue signals will not be broadcast. I'll have to subscribe to Sky to get digital television, especially RTE & TV3.

She was very lucky that I was in a good mood.. but the poor girl was speechless to know that I am already receiving free digital satellite television from the UK & Germany and that right now I can receive free digital services from Three-Rock.
QUOTE]

How do u get this?

Tony

Making a living is fine but blatant lying to do so is not acceptable.

Mossy Monk

celt262 wrote: »

How do u get this?

I would think FTA satellite from Astra 1 and 2 for the German and UK television. RTÉ from Three Rock through the DTT.

von Smallhausen

I know lying isnt acceptable but some of what she said is true and im sure she was new and should of asked wether you were interested or not...

littleemperor

know your product before selling it. if you don't people will get annoyed

von Smallhausen

littleemperor wrote: »

know your product before selling it. if you don't people will get annoyed

The last thing i want is to get in an argument. I know my product and Sky dont sell FTA so im positive she wasnt told about that.

Im sorry if i offended you:D

Tony

Danny_B wrote: »

I know lying isnt acceptable but some of what she said is true and im sure she was new and should of asked wether you were interested or not...

Being new at your job is no excuse for mis selling and everything you say about a product must be true not just some of it.

Onikage

Danny_B wrote: »

I know my product and Sky dont sell FTA

IN IRELAND.

http://www.freesatfromsky.co.uk/

Seems to have been updated for the first time in ages. They now do a FTA + taster kit (Pay Once Watch Forever)

von Smallhausen

Tony im not being rude or ignorant but im only saying she might of been new and got nervous and panicked.

Tony

So getting nervous or panicked makes you say things about a product that are not true? Give me a break she was mis selling, simple as.

Danny_B wrote: »

Tony im not being rude or ignorant but im only saying she might of been new and got nervous and panicked.

von Smallhausen

Onikage wrote: »

IN IRELAND.

http://www.freesatfromsky.co.uk/

Seems to have been updated for the first time in ages. They now do a FTA + taster kit (Pay Once Watch Forever)

Thats the english site with Pounds and not available in Ireland...I dont want an argument!!!

von Smallhausen

Tony wrote: »

So getting nervous or panicked makes you say things about a product that are not true? Give me a break she was mis selling, simple as.

Well heres a Kit Kat:D:D Im not standing up for this person so im leaving this convo! It either gonna end up in a fight or me getting banned for something i might say out of the blue.

Onikage

Danny_B wrote: »

Thats the english site with Pounds and not available in Ireland

No kidding? I thought that was obvious form the the way I added "in ireland" in capital letters to the end of your "sky don't sell FTA" comment.

Danny_B wrote: »

I dont want an argument!!!

Who's arguing? I called you on your careless and inaccurate comment so people don't go away thinking it's true, end of story.

littleemperor

ok danny. so the girl didn't get told everything about the product. not her fault but someone is being naughty and the girl is one in front of you. i'm sure we would all be gentlemen and fill her in on the slight untruth she was peddling and she could pull the head off her boss when she got back.
solved

von Smallhausen

OH **** OFF!!! THERE NOW I SAID IT...GO AHEAD BAN ME I DONT GIVE A ****!

Tony

Danny_B wrote: »

Well heres a Kit Kat:D:D Im not standing up for this person so im leaving this convo!

You were defending their behaviour ie defending the indefensible so in fact you were standing up for them and your Kit Kat comment is just juvenille. I agree you should leave the thread alone

littleemperor

i like you danny, give us a smile

Tony

Danny_B wrote: »

OH **** OFF!!! THERE NOW I SAID IT...GO AHEAD BAN ME I DONT GIVE A ****!

Danny_B wrote: »

Tony im not being rude or ignorant

Contradicting yourself now

von Smallhausen

littleemperor wrote: »

i like you danny, give us a smile

ask and you shall receive.

littleemperor

ah good man

Mossy Monk

LOL at this thread

St Senan

I wonder was this sales woman connected to an another so called SKY rep who called to an Elderly couple near Carnew co Wicklow. She came with the same story. At first she did not notice their Sky dish. When she was told that they had sky. she then said that their english aerial will switch off soon. she then added the English channels to other channels on their sky box and Charged €50.

littleemperor

ooooooooh that's very naughty

von Smallhausen

scaller wrote: »

I wonder was this sales woman connected to an another so called SKY rep who called to an Elderly couple near Carnew co Wicklow. She came with the same story. At first she did not notice their Sky dish. When she was told that they had sky. she then said that their english aerial will switch off soon. she then added the English channels to other channels on their sky box and Charged €50.

Now that is wrong and should be reported to their team leader!

St Senan

Danny_B wrote: »

Now that is wrong and should be reported to their team leader!

What team leader????

Sky themselves don't have official sales reps calling Door to Door. The people calling themselves Sky reps are from contract sales companies This week they are selling Sky next week they are flogging Broadband maybe something else the week after. I come across a lot of customers who have signed up for sky with these so called Sky reps. When the problems start with the customers satellite signal or receiver 9 times out 10 the contact mobile number for the rep is out of use. Most of these so called reps don't even fill in the retailer number on the customers copy of the Sky contract so its very hard to find out who's the customers warranty is with.

dvpower

I also had one of these Sky salespeople call the other week. Went on about the digital changeover coming in the next few months and that everyone was going to have to change their service.

I don't know much about digital TV but I know nonsense when I see it. As it happens I was in the market for a Sky installation but when I made it clear to her that I wasn't going to sign up there and then, she made her excuses and left.

von Smallhausen

scaller wrote: »

What team leader????

Sky themselves don't have official sales reps calling Door to Door. The people calling themselves Sky reps are from contract sales companies This week they are selling Sky next week they are flogging Broadband maybe something else the week after. I come across a lot of customers who have signed up for sky with these so called Sky reps. When the problems start with the customers satellite signal or receiver 9 times out 10 the contact mobile number for the rep is out of use. Most of these so called reps don't even fill in the retailer number on the customers copy of the Sky contract so its very hard to find out who's the customers warranty is with.

There independant retailers selling sky products for example Digital Direct etc. Each area has a team leader with thier own ASA or retailer number. Any advice i would give you is that if they dont have an ASA dont sign up as problems will arise.

Basically their team leader is the one who takes the contracts to process afterwards.

Oh and another thing Sky have changed their contracts now you dont have to sign them and there in sheet form and they dont have a A/C number on them we have to get that off sky when we process your account and then give it to you.

Tony

Danny_B wrote: »

we have to get that off sky when we process your account and then give it to you.

You said earlier in the thread you left?

Danny_B wrote: »

.I for one used to do this but left after people like you kept abusing us!:mad:

St Senan

Their are lot more independant retailers selling sky products along with Digital direct a lot of the Sky kiosks in many shopping centres belong to independants. The point here is why don't the sales reps tell the people that they are sales reps for a sales company that is selling Sky products instead of give the people false impressions that they represant Sky digital. I Know what the new contract looks like I sell and install Sky.

von Smallhausen

Tony wrote: »

You said earlier in the thread you left?

Used to do door 2 door Tony...im based in a kiosk now...sorry if i confused you. Its a bad habbit i have

von Smallhausen

scaller wrote: »

Their are lot more independant retailers selling sky products along with Digital direct a lot of the Sky kiosks in many shopping centres belong to independants. The point here is why don't the sales reps tell the people that they are sales reps for a sales company that is selling Sky products instead of give the people false impressions that they represant Sky digital. I Know what the new contract looks like I sell and install Sky.

Many of the Kiosks are paid by sky to operate so they are in a sence on behalf of sky.

I did not know that you did that...well you learn something new every day.

Tony

Danny_B wrote: »

Used to do door 2 door Tony...im based in a kiosk now.

Thanks for clarifying that

Zonda999

Its absolutely appalling that sky are allowing who speak on their behalf, to do this. I bet they would'nt do this in th uk. Over there, the presence of free digital tv by freeview and freesat has been well advertised and i doubt anyone over there would fall fro this bull****. I genuinely hope that DTT in this country causes a lot of people to dump sky. I think that because i imagine the reason a lot of people got sky in the first place was to get decent picture quality. Now that that excuse is gone, if you're payin 30E for sky a month, over the FTA channels, you're gettin a whole lot of extra channels, just a few music channels, some "comedy" channels and the documentaries. Not worth the 30E in the vast majority of cases, i would think

jaggiebunnet

[rant]
tbh i would like to take a flame thrower to all those annoying ba****ds that come to my door trying to sell me something when i am

a. trying to eat my dinner
b. trying to put my kids to bed
c. trying to sit down and relax
d. trying to control my urges to maim door to door salesmen

If I want to buy something I will go out and buy it, I don't need some muppet chapping my door annoying me - go out and get a real job ffs.
[/rant]

St Senan

What these Sales companies/ Team leaders should do is give their sales reps a course on how to read a compass, Check for line of sight explain to the customer about cable entry and telephone connection. Instead of get your feet in the door, Talk with out taking a breathe, Get the money and get out. And leave the mess and grieve to the installers.

von Smallhausen

Tony wrote: »

Thanks for clarifying that

Your welcome and sorry about yesterday i was having a bad day.

Tony

Danny_B wrote: »

Your welcome and sorry about yesterday i was having a bad day.

No problem

brenny2506

Danny_B wrote: »

Your welcome and sorry about yesterday i was having a bad day.

Were you pestered by somebody calling to your door trying to sell you somethinghttp://static.boards.ie/vbulletin/images/smilies/biggrin.gif