Ryanair gets tough on hand baggage

mumhaabu

Originally Posted by rte.ie

Ryanair says it will charge people who try to carry more than one piece of cabin baggage aboard its flights.
The airline allows passengers to carry one piece of hand baggage weighing up to 10kg, but it claims there has been a big increase in the number of passengers 'abusing' this allowance. Ryanair says one passenger tried to carry five items of hand baggage onboard one aircraft.
From now on, Ryanair passengers who turn up with more than one piece of hand baggage will be charged €30 at the departure gate.

Originally Posted by ryanair.com

No Exceptions to Ryanair's Cabin Baggage Allowance

1 MILLION €/£10 SEATS TO CELEBRATE 10KG FREE CABIN BAGGAGE ALLOWANCE

PASSENGER ATTEMPTS TO CARRY FIVE PIECES OF HAND LUGGAGE ONBOARD

Ryanair, Europe’s largest and most punctual low fares airline, today (20th Jan) confirmed that there will be no exceptions to its passenger Cabin Baggage Allowance in response to the growing number of passengers carrying more than one piece of hand baggage and after one passenger attempted to carry FIVE items of hand luggage onboard an aircraft.

Ryanair’s generous free cabin baggage allowance, of 10kg per passenger, is restricted to one bag into which passengers must place all handbags, laptops etc. This policy is enforced across the network, to ensure fairness to all passengers.

Ryanair passengers who do not comply and present with more than one piece of hand luggage will be charged €/£30 at the departure gate and have their bag placed in the aircraft’s hold. Passengers can half this charge by opting to check-in a bag at the time of their booking or before they travel.

Ryanair highlighted its generous FREE 10kg cabin baggage allowance by releasing 1 million €/£10 seats for travel across its European network in February and March which are available for booking on www.ryanair.com before midnight Sunday 25th January.

Ryanair’s Stephen McNamara said:

“Ryanair’s generous cabin baggage allowance permits passengers to carry one piece of cabin baggage of up to 10kg onto our aircraft. Due to the large increase in passengers abusing this allowance Ryanair will now charge passengers for each additional piece of carry on luggage.

“Passengers are made clearly aware of their cabin allowance at the time of their booking and it is also printed on their online boarding cards. Passengers who are unable to place items into one bag and refuse to make the additional payments will not be permitted to travel. We are highlighting our 10kg one bag baggage policy by releasing 1million €/£10 seats for travel in February and March.”

Additional Information

Each passenger (excluding infants) is permitted to carry one piece (in total) of cabin baggage on board (free of charge). It should weigh no more than 10kg and not exceed the maximum dimensions of 55cm x 40cm x 20cm. Due to security restrictions, certain items cannot be carried in cabin baggage. We reserve the right to cancel any reservation without refund and deny boarding if a passenger arrives at the boarding gate with more than one item of cabin baggage or an item that exceeds the maximum dimensions. Infants do not qualify for a cabin baggage allowance (although a pram / buggy will be carried free of charge).

Restrictions apply to liquids, gels, pastes, lotions or cosmetics carried in hand baggage. For further information please see www.ryanair.com.

Can't say I blame them at all; it was getting ridiculous the amount of stuff some people carry on and is just plain penny pinching by the passengers. Makes boarding a fierce hassle, It is similar with Aer Lingus last time I flew with them, pure chaos and not enough overhead bin room. It probably had begun to effect turnaround times as it takes longer to deplane and refill the self loading freight that are Ryanair passengers.

Plus it will now forces more people to buy checked baggage allowance. Mick is a genius this will increase revenues while actually help the rep of the Airline by making it more user friendly. The joys of being a man and not needing to take half the wardrobe and kitchen sink with me everywhere I go unlike the female of the species.

However I must now go over to the laptop forum and enquire about carryon laptop pullalongs as putting in everything into one bag uncompartmentalised caused me to temporarily lose my passport at an Airport once - cue panic and slowly fine tooth combing all my belongings only to discover I had put it in with my laptop charger after availing of the free wifi at the airport (outside ROI) - free wifi at an Irish airport yeah right :pac:

pipsqueak

Probably had something to do with weight issues as well, The pilot needs to know what weight (roughly) is on board . If you have 150 passengers and each is carrying an extra 4-5 kg of carry on it could seriously affect the planes ability to fly!
completely agree with you btw it was getting ridiculous with people bringing full suitcases and baiting them into the overhead bins.

I do see the point, but it's a bit ridiculous in a lot of ways. You are no longer allowed to carry a handbag. So now I'm expected to keep my passport etc in my rolling suitcase? If I need to take something to the toilet on the plane, I need to haul my suitcase/holdall with me? I'm usually told to put the handbag inside the suitcase, so it's the exact same weight. Just seems like a silly rule. The people bringing on pillows and duvets and massive bags were taking the p*ss, but a tiny little handbag? Now people hold up a queue while they open their suitcase to get their boarding pass out or try to find their passport among their dirty washing.

P. Breathnach

Jacob Sticky Rip-off, have you considered pockets? I find them very useful.

robinph

In agreement with Ryanair on this one.

flikflak

[quote=[Deleted User];58693443]I do see the point, but it's a bit ridiculous in a lot of ways. You are no longer allowed to carry a handbag. So now I'm expected to keep my passport etc in my rolling suitcase? If I need to take something to the toilet on the plane, I need to haul my suitcase/holdall with me? I'm usually told to put the handbag inside the suitcase, so it's the exact same weight. Just seems like a silly rule. The people bringing on pillows and duvets and massive bags were taking the p*ss, but a tiny little handbag? Now people hold up a queue while they open their suitcase to get their boarding pass out or try to find their passport among their dirty washing.[/QUOTE]

Put a small handbag into your carry on bag then when you get on the plane take it out and pop it under the seat and put carry on bag in overhead bin. sorted.

They were making people carry only one bag on the plane at Bristol this weekend. I simply popped my tiny handbag into the plastic bag I had my magazine and drink in then when going up the plane steps I put it over my shoulder and there it remained for the rest of the journey. Its one of those long strap ones that goes over one shoulder.

Jacob Sticky Rip-off, have you considered pockets? I find them very useful.

I don't have a garment with pockets big enough to hold my passport and other important documents along with other essential items I'd need at the airport and during the flight. I'm assuming you're a man?

They were making people carry only one bag on the plane at Bristol this weekend. I simply popped my tiny handbag into the plastic bag I had my magazine and drink in

So it's fine to have a plastic bag with a magazine and drink in, big enough to fit your handbag, but you're not allowed to just carry your handbag? Their logic is silly. So it's OK to have a bag of things you purchased at the airport, including the overpriced water you're forced to buy because you can't bring your own through, but you can't have a tiny bag with your personal items :rolleyes: That's what I find silly.

When I flew last Friday, I didn't see anyone taking the p*ss with hand luggage. I saw that a lot of time was wasted checking peoples' bags and making them put one bag inside another. It's all going on the same plane at the end of the day. If someone clearly has two big bags or their suitcase is too big, then sure, they should pay extra. It's fairly obvious which passengers are abusing the allowance.

beertons

Yeah, bout time they enforced this.Last flight I got, there was no room to put my carry on bag, due to jackets, jumpers, duty free bags and overweight carry on bags. They ended up putting in down under with the cases. I argued at the time that my camera and other expensive stuff was in it, but the lady turned to me and asked where should it go seen as there was no visible room. She had a point, but if my camera went missing.....

Tabnabs

I hope Aer Lingus are reading this one, had a flight to Las Palmas last year with some knob in front with a large rucksack and a guitar as carry on luggage :rolleyes:

alibabba

if i'm checking a suitcase in at the airport, can i still carry a bag onto the plane with me ?

Rob_l

alibabba wrote: »

if i'm checking a suitcase in at the airport, can i still carry a bag onto the plane with me ?

you sure can

P. Breathnach

[quote=[Deleted User];58696014]I don't have a garment with pockets big enough to hold my passport and other important documents along with other essential items I'd need at the airport and during the flight. I'm assuming you're a man?[/QUOTE]

It depends on how much stuff you consider essential, I suppose.

Do you have a neat little bag with a shoulder strap? You could wear it rather than carry it. To avoid boarding gate disputes, let it hang under your coat or jacket.

[Why am I participating in this discussion? I don't use Ryanair.]

alibabba

Rob_l wrote: »

you sure can

Even a second suitcase (the right size of course) ?

mikedragon32

Yes, subject to the restrictions imposed by the carrier and/or the airport security.

It's about time this happened. Very welcome initiative.

Rob_l

alibabba wrote: »

Even a second suitcase (the right size of course) ?

Yes hand luggage has nothing to do with checked luggage if you check in one bag you are still allowed another bag of the right size and weight to be carried on as hand luggage

IvyTheTerrible

I agree with Ryanair too. The amount of people who bring on a completely stuffed laptop bag plus a suitcase of "hand" luggage...and then try to squish it into the over-head compartment on top of my stuff...grr.

Also I would not like to be someone knocked on the head when the compartment doors open in turbulence!

inforfun

alibabba wrote: »

if i'm checking a suitcase in at the airport, can i still carry a bag onto the plane with me ?

Yes, you can (as others already said)

So with Ryanair this means you can travel with 25 kgs (15 checked in, 10 hand luggage)

holdmyhand?

flyin home from liverpool in november.... I only ever bring hand luggage as i usually only goin for 2/3 nights.... but this time was busy and there was about 5 guys id say the same age as me ( 20) and they had 2 big bags each.... there was no room in the over head bins, so the stewardess told them to put them in empty seats (yes seriously) my mam has worked for airlines and this is a HUGE mistake. they ended up on top of the people behind during take off and on landing they fell out on the aisle..... safety first?

axer

Usually its the case that Servisair/globe ground etc are the one's pushing the strictness since they are the ones that make most if not all of the money from extra baggage.

I have to say though that on my last regular trip to germany there was not enough space to put my bag in the over head storage which was a first in all the 50 or so times I have flown with ryanair on that route over the past 2/3 years. Ended up having to put my carry on baggage in the hold which delayed for a min or two.

Unshelved

flyin home from liverpool in november.... I only ever bring hand luggage as i usually only goin for 2/3 nights.... but this time was busy and there was about 5 guys id say the same age as me ( 20) and they had 2 big bags each.... there was no room in the over head bins, so the stewardess told them to put them in empty seats (yes seriously) my mam has worked for airlines and this is a HUGE mistake. they ended up on top of the people behind during take off and on landing they fell out on the aisle..... safety first?

Happened to me on a Ryanair flight from Porto last year. We had checked our bags in but the amount of people just taking the p*ss with the sheer volume of handluggage that they brought on board was just ridiculous. The stewardess tried to strap a full-sized rucksack onto the aisle seat beside me and I objected and told her to remove it. There was no way that she could strap in in securely and it would have fallen out during turbulence - plus it completely blocked my access to the aisle.

She ended up giving it to the passenger who brought it on board and he spent the entire flight with it on his lap. He wasn't between me and the nearest emergency exit so it wasn't my problem but if he was I'd have objected again.

I wrote to Ryanair and to the Irish Aviation Authority afterwards but got nowhere.

spurious

Why do people not use the space under the seat in front of them?
If the ginormous hand luggage can't fit there, it's too big and should have been checked in.

Always amazes me how much some people take with them for a short break.

pipsqueak

The same people who bring a huge suitcase as "carry on" are the same people who stand talking when the front and back of the plane are exiting, when it comes for their turn to move out into the aisle the decide then to reach up and spend the next 2 minutes pulling their over weight/oversized suitcase from the overhead bin.
That bugs the bejaysus out of me! Why when your were standing there talking pure sh1t to your pal making sure every one in the cabin could hear your pointless chit chat could you not just reach up and take it then??

grrr!!!!!

chasm

For once I'm with Ryanair on this one too. People who bring more than one item of Hand luggage usually end up holding up the Queue and seriously get on my nerves.
It really bugs me when i see someone in the queue with a couple of bags and maybe a carrier bag also as it clearly states at time of booking that it is 1 item of hand baggage- they are probably the same people who end up fishing heaps of sprays/liquids etc out of their hand luggage at the security gate because they "didnt realise", then moan because they had only just bought that new bottle of perfume and those little hitlers took it off them!
I used to fly to stansted quite a bit and the security staff are very strict about having one item of hand baggage. The bag i use was bought specifically for my flights to the uk as it has 2 zipped pockets which i use for passport/boarding card and purse, then i put my handbag in the bag. You dont need much else to hand really.

axer

spurious wrote: »

Why do people not use the space under the seat in front of them?
If the ginormous hand luggage can't fit there, it's too big and should have been checked in.

Always amazes me how much some people take with them for a short break.

The bag I usually travel with it the maximum dimensions allowed by Ryanair and it will not fit under the seat. It passes all the size tests (they are anal about sizes and weights in berlin).

rossie1977

axer wrote: »

The bag I usually travel with it the maximum dimensions allowed by Ryanair and it will not fit under the seat. It passes all the size tests (they are anal about sizes and weights in berlin).

much worse in frankfurt hahn, at least in berlin not everyone is stopped and checked

aoife34

I travelled with Ryanair on Sunday. There was a man on his own with two small bags, and he was told to transfer his belongings into one bag, but then 3 girls walked straight by him while he was doing that, and between 3 of them, they had 5 bigger bags than he had and nothing was said to them!!!!

If they are going to do it, they can not let some people away with it and not others.

axer

rossie1977 wrote: »

much worse in frankfurt hahn, at least in berlin not everyone is stopped and checked

About 5-6 months ago Globe ground started stopping all ryanair and easyjet passengers flying out of berlin just before entering security to check the size of their bag. Before that they just asked at the desk and weighed your carry on luggage if you had some.

Normally I just told them I didnt have any and left the carry on with the girlfriend until I was leaving. The bags were never too big but might have been 1 or 2 kilos over weight. Saw alot of people get charged in berlin by having to put their carry on bags through main luggage due to 1 or 2 kilos. Cost them about 60 euro for the priviledge.

HarryD

wonder how they'll police it

rossie1977

axer wrote: »

About 5-6 months ago Globe ground started stopping all ryanair and easyjet passengers flying out of berlin just before entering security to check the size of their bag. Before that they just asked at the desk and weighed your carry on luggage if you had some.

flew out of berlin on january 3rd, there was only one guy checking bags and he was overwhelmed with the queue so he didn't check everything. in frankfurt they have 3 or 4 and you must line up and they stop everyone

rossie1977

HarryD wrote: »

wonder how they'll police it

they will follow the german model, ie in dublin airport before going through security you will first be checked by groundstaff probably where they hand out the plastic bags for liquid now, those groundstaff will check ticket and bags, your bags will placed in the bucket thing they have at airports (that they never use here)

roo_photo

Will this affect duty free purchases? As now you need space in you hand luggage to cram in any bottles or cartons of fags !

So the choice is either to bring change of clothes, or buy duty free. I know what my choice will be ....:P

Should interesting if the retailers start to notice this!

P. Breathnach

rossie1977 wrote: »

they will follow the german model, ie in dublin airport before going through security you will first be checked by groundstaff probably where they hand out the plastic bags for liquid now, those groundstaff will check ticket and bags, your bags will placed in the bucket thing they have at airports (that they never use here)

That's not practical. The security staff are not working for Ryanair. In any event, different airlines have different rules.

I would be very annoyed if, as somebody who chooses not to use Ryanair, I was subjected to Ryanair interference in my making my way through the airport.

Alicano

Dyflin wrote: »

I hope Aer Lingus are reading this one, had a flight to Las Palmas last year with some knob in front with a large rucksack and a guitar as carry on luggage :rolleyes:

Yes we are, and i'll tell u straight up.we are being leaned on incredibly by management to enforce 1piece 6kg handluggage..no exceptions..but every single passenger starts giving the 'last time' or 'the lady said' story and most times will get abusive whilst holding up the queue at the same time..so we'll let it go for the sake of a peaceful day and low and behold you have as you mentioned a delay in boarding just because of handluggage.
Point-if every passenger just adhered to the regulations of the airline concerned and paid any relative fee without arguing your checkin/boarding and flight would all be one swift experience.:)

Imposter

Alicano wrote: »

Point-if every passenger just adhered to the regulations of the airline concerned and paid any relative fee without arguing your checkin/boarding and flight would all be one swift experience.:)

Largely because going by the current charging models they'd be thinking twice about flying with Aer Lingus and/or Ryanair.

Don't get me wrong the size of the 'hand luggage' that some people carry on is ridiculous but likewise 6kg is a ridiculous limit.

Dodge

axer wrote: »

About 5-6 months ago Globe ground started stopping all ryanair and easyjet passengers flying out of berlin just before entering security to check the size of their bag. Before that they just asked at the desk and weighed your carry on luggage if you had some.

Easyjet don't have weight restrictions on their "one piece of hand luggage"

Tazz T

I too am interested to see how this is going to work with duty free purchases. They haven't mentioned anything about it.

Our man in Havana

+1 support for Ryanair on this. Not often I say that.

Now for real piss taking with hand luggage you need to take any domestic flight in the US.

tinkerbell

I flew with Ryanair over to the UK yesterday and back today and they didn't seem to be enforcing any rules of 1 piece of hand baggage per passanger. I had a little pull-along case and my bf had a small rucksack, then I had my handbag as well.

Now we could've fitted my handbag into the case or rucksack if needed but we weren't asked. During the flight I kept the handbag on my lap (wasn't seated in emergency exit row) so it's not like it was taking up extra space in the overhead storage compartments or anything. So I don't really agree with the handbag thing - if it can be fit into a case then why can't you just hold onto it and have it on your lap instead?

Best thing ryanair have done in a long time.

Pain in the ass having to put your bag in an overhead locker 20 rows away from your seat!

Thumbs up for O Leary on this one

Alicano

Imposter wrote: »

Largely because going by the current charging models they'd be thinking twice about flying with Aer Lingus and/or Ryanair.

Don't get me wrong the size of the 'hand luggage' that some people carry on is ridiculous but likewise 6kg is a ridiculous limit.

Im not debating whether 6kg is ridiculous (it is) just like 18euro bag fee at the airport.but management set these guidlines,the public read all about it online before buying their ticket,you pay on those terms and then feel you can turn up at the airport and argue it out with us or try to be sly about it (not yourself now:)).i fly ryanair when i have to.no problem.but they will find many ways to rip euros out of your pocket..its here to stay for the industry.you want..you pay.;)

rossie1977

Dodge wrote: »

Easyjet don't have weight restrictions on their "one piece of hand luggage"

20kg for hand luggage they allow for handluggage on easyjet

Dodge

rossie1977 wrote: »

20kg for hand luggage they allow for handluggage on easyjet

Fair enough. Last time I checked they were advertising 'no weight restrictions'. 20kg is still very good though

Didn't realize aer lingus was so prohibitive. 6 kg is ridiculous

Imposter

Alicano wrote: »

Im not debating whether 6kg is ridiculous (it is) just like 18euro bag fee at the airport.but management set these guidlines,the public read all about it online before buying their ticket,you pay on those terms and then feel you can turn up at the airport and argue it out with us or try to be sly about it (not yourself now:)).i fly ryanair when i have to.no problem.but they will find many ways to rip euros out of your pocket..its here to stay for the industry.you want..you pay.;)

The airlines in marketing themselves as low cost carriers and are also 'suggesting' in the media that travelling with hand luggage should be enough for most people. In reality how long do most people go away for? Now I don't know the answer to this but i'm hoping the airlines do. They've never published them so to be honest i'd take what they say with more than a grain of salt.

If it's only a weekend then fine this can be done with hand luggage but 6kg is still somewhat restrictive. If it's longer then the flight costs 30€ or whatever more. That's a cost that will put enough people off especially in off-peak season. Add this to the ridiculous 'credit card fees' people HAVE to pay and the *variable* government taxes which to be honest are inexplicable (well at least noone has tried to explain this) and it's no wonder that the public are sceptical of the pricing structures of the airlines.

You will always get people who want to save money - if it wasn't so then a concept such as low-cost airlines mightn't be such a good idea. Therefore it is normal to expect people to try and break the rules and see what they can get away with. Imo the trick for the airlines here is to make firm but fair rules. 6kg is ridiculous, 10kg seems reasonable for hand luggage. Sizes of the luggage need to be fairly determined too, as do what the actual taxes are and not the taxes and 'charges' that the airlines think everyone will ignore.

I travel 2-3 times a year to Ireland for the last 6-7 years. I've 4 low-cost options (3 with quite a bit of travel involved to airport and 1 with 2 flights) as well as a few other ones. I've always taken low-cost options up to now but the difference was often a hell of a lot less (in terms oif time and money) than low-cost carriers would have you believe.

flikflak

Tazz T wrote: »

I too am interested to see how this is going to work with duty free purchases. They haven't mentioned anything about it.

Flying through Bristol this week they allowed the plastic bags from duty free and shops airside in addition to your hand baggage.

They were stopping people after you had handed your boarding card in at the gate before you got onto the plane.

Boo2009

Anyone have any problems with Ryanair measuring cabin baggage? had this problem recently that my bag wouldn't fit in the box they were measuring with even though it was within the measurements specified. was charged €30 at the gate while waiting to board the plane.

flikflak

One thing I have noticed after about 20 Ryanair flights within the last few months is that they are very very inconsistent.

One week they are patrolling the queues asking people to go and put their bags in the measuring frame and one week they don’t care when someone was obviously carrying a bag that would no way fit in to the frame.

Sometimes they will make you put your handbag into your carry on bag and sometimes they don’t.

On Monday morning I was behind a woman who had a trolley suitcase and a handbag but not a word was said to her.

Now I don’t mind these hand baggage rules and am quite happy to comply but what annoys me is the inconsistency. Either enforce the rules or don’t.

Berty

Best Advice is:

The rules are their rules. Follow them because sooner or later you will be on this website cribbing about the fact you tried to sneak through and got caught.

Its not worth the bother.

And Depending on your age you might remember when it was around £500 return to London with 40kg luggage. Now its €21 return with the option to add luggage.

There should be no complaints at all.

flikflak

Berty wrote: »

Best Advice is:

The rules are their rules. Follow them because sooner or later you will be on this website cribbing about the fact you tried to sneak through and got caught.

Its not worth the bother.

And Depending on your age you might remember when it was around £500 return to London with 40kg luggage. Now its €21 return with the option to add luggage.

There should be no complaints at all.

Yes but it is highly annoying when you have followed the rules and there are others who bring massive bags then yours (which is within the dimensions) cannot fit into the overhead bin and when you have squashed your hand bag into the main bag only to see others waltzing through with a hang bag, trolley case AND duty free bag.

I know that its a chance these people are taking (or is it just ignornace?) and I am within the dimensions so have nothing to worry - it just annoys me that they make such a song and dance about ONE cabin bag only then dont enforce it.