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Issue with Online Retailer

wcullen · 2009-01-19 21:18:59

Without being too vague, I placed an order for some Photography equipment late December. Due to the purchase I was given a free case worth £48.30. Today I received the free case but it was not the one stated in the offer and is only worth £25.30. When I contacted the retailer I was more or less told to take it or leave it.…

19-01-2009 9:18pm

#1

wcullen

Closed Accounts Posts: 33 ✭

Join Date: April 2007

Posts: 23

Without being too vague,

I placed an order for some Photography equipment late December. Due to the purchase I was given a free case worth £48.30. Today I received the free case but it was not the one stated in the offer and is only worth £25.30.

When I contacted the retailer I was more or less told to take it or leave it.

Do I have any rights? The company is in the UK.

Thanks for your help.

0

Comments

#2 19-01-2009 10:50pm

snappieT

Registered Users, Registered Users 2 Posts: 3,357 ✭✭✭

Join Date: September 2004

Posts: 3154

The offer probably said "while stocks last", or "equivelent spec case given if stocks run out". Check up on that first.

0
#3 20-01-2009 10:00am

jor el

Closed Accounts Posts: 16,713 ✭✭✭✭

Join Date: July 2002

Posts: 16068

Well, they gave it to you for free, so no.

0