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laptop direct rang sister

  • 14-01-2009 3:29pm
    #1
    cuppa
    Registered Users, Registered Users 2 Posts: 538 ✭✭✭


    My sister ordered this laptop from laptop direct was about 40 euro cheaper yesterday when she ordered it.
    http://www.laptopsdirect.ie/Acer_Aspire_8930G_Laptop_LX.ASZ0X.002/version.asp

    Now they rang her today wondering if she wanted a virus package for 29 euro ,and a security check and to check the screen cos its comming straight from the factory for 39 euro. Or they would do both for 29 euro.

    Any one else get this before. she has to ring them back ,,but i guess they wont send it till they get a reply.

    rgds
    cuppa


Comments

  • #2
    Gran Hermano
    Closed Accounts Posts: 9,330 ✭✭✭Gran Hermano


    Tell them if you wanted the 'extras' you'd have ordered them with your
    original order. There is no excuse for charging you todays price when
    you ordered yesterday. Tell them to fulfill the order as per your original
    request and the price when order placed.

    Plenty of free AV and security programs out there (AVG, Avast, Avira, etc).


  • #3
    Dearg81
    Registered Users, Registered Users 2 Posts: 3,174 ✭✭✭Dearg81


    Yea i ordered a laptop last night and they rang me this morning with the exact same questions. I hear their Customer Service is terrible so i hope i'm able to get hold of them as quickly as they got on to me if i have a problem.


  • #4
    cuppa
    Registered Users, Registered Users 2 Posts: 538 ✭✭✭cuppa


    yea i use free virus checker myself was more thinking about why should they check the screen ,,acer would do that themselfs.

    just looking at the order on email and it says "Delivery 1-2 Days to Southern Ireland. Sign courier's receipt as 'UNCHECKED'"

    sign receipt as unchecked whats that.


  • #5
    Do-more
    Registered Users, Registered Users 2 Posts: 4,748 ✭✭✭Do-more


    cuppa wrote: »
    just looking at the order on email and it says "Delivery 1-2 Days to Southern Ireland. Sign courier's receipt as 'UNCHECKED'"

    sign receipt as unchecked whats that.

    It means that you are saying that you haven't opened the parcel and checked that it is undamaged.

    invest4deepvalue.com



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