Very annoyed with SIMI dealer!!!

seborah

Hi all

Can anyone give me some advice on this?

Last week friday I agreed with a (SIMI dealer) I thought was very reputable to buy an Audi A3 Sportback 2005 from him. We agreed price, made a appointment for my mechanic to look it over, and he was going to discuss the finance with the AIB. At no stage did he ask for a deposit but I presumed that as he was going to sort the finance this was not needed.

Anyway saturday he sold the car to someone else and left a message on my phone to that effect.

Needless to say I am pi***ed off about this, is there anything I can do? He told me this morning that as no deposit was paid that there was no guarantee I was going to take the car. However he never asked for one!

Any advice welcome

whippet

seborah wrote: »

Needless to say I am pi***ed off about this, is there anything I can do? He told me this morning that as no deposit was paid that there was no guarantee I was going to take the car. However he never asked for one!

Any advice welcome

to be honest, no deposit no come back.

In the current climate, cash is king. Dealers are under massive pressure and when someone comes in with cash ready to take the car home they will let it go rather can wait for someone to come back in a few days with a promise of taking it. You should have put a few hundred euro down to secure the car regardless if he asked for it or not.

At least he had the manners to call you to tell you, I know quite a few who wouldn't.

biko

Tough luck. Unless papers are signed or money switches hands it's still his car.
m2c

inforfun

seborah wrote: »

Hi all

Can anyone give me some advice on this?

Last week friday I agreed with Ryan O'Gorman dealer (SIMI dealer) I thought was very reputable to buy an Audi A3 Sportback 2005 from him. We agreed price, made a appointment for my mechanic to look it over, and he was going to discuss the finance with the AIB. At no stage did he ask for a deposit but I presumed that as he was going to sort the finance this was not needed.

Anyway saturday he sold the car to someone else and left a message on my phone to that effect.

Needless to say I am pi***ed off about this, is there anything I can do? He told me this morning that as no deposit was paid that there was no guarantee I was going to take the car. However he never asked for one!

Any advice welcome

I am sorry for you but... did you propose to put down a deposit yourself?

Drummerboy08

Tough sh*te.. If you were selling a car, and you had someone interested who said they would be back to buy it a few days later you'd be happy. But, in the meantime, if someone came to you, offered cash straight up to drive away that day, who would you sell the car to? I know who i'd sell it to..

Darragh29

seborah wrote: »

Hi all

Can anyone give me some advice on this?

Last week friday I agreed with Ryan O'Gorman dealer (SIMI dealer) I thought was very reputable to buy an Audi A3 Sportback 2005 from him. We agreed price, made a appointment for my mechanic to look it over, and he was going to discuss the finance with the AIB. At no stage did he ask for a deposit but I presumed that as he was going to sort the finance this was not needed.

Anyway saturday he sold the car to someone else and left a message on my phone to that effect.

Needless to say I am pi***ed off about this, is there anything I can do? He told me this morning that as no deposit was paid that there was no guarantee I was going to take the car. However he never asked for one!

Any advice welcome

You couldn't really blame him in the current climate. One in the bag is worth two in the bush at the moment. Also I think it's unfair slating him on here over this...

Bandara

inforfun wrote: »

I am sorry for you but... did you propose to put down a deposit yourself?

the dealer can;t be expected to hold a car for anyone, he gets loads of people a day promising that they'll be back to buy.

1st to put money down gets it. If you were serious about buying the car you should have made sure it was taken off the market by way of deposit

kwalshe

seborah wrote: »

Hi all

Can anyone give me some advice on this?

Last week friday I agreed with Ryan O'Gorman dealer (SIMI dealer) I thought was very reputable to buy an Audi A3 Sportback 2005 from him. We agreed price, made a appointment for my mechanic to look it over, and he was going to discuss the finance with the AIB. At no stage did he ask for a deposit but I presumed that as he was going to sort the finance this was not needed.

Anyway saturday he sold the car to someone else and left a message on my phone to that effect.

Needless to say I am pi***ed off about this, is there anything I can do? He told me this morning that as no deposit was paid that there was no guarantee I was going to take the car. However he never asked for one!

Any advice welcome

I can give you some advice as requested... Cop on to life.... are you for real?

Bearcat

Like the rest said, dealers are dying a slow death and need cash so so bad. Yeap you've had the rug pulled from under neath you but that said the dealer was within legal right to do same.

Under normal times he might have rang you and said I have a guy here with cash, but those days of nice days are gone.

Theres loads of bargains around and you have learnt your lesson....

JD1763

Just out of interest what is the comeback if a deposit is paid and they sell the car anyway? Besides getting your deposit back that is

seborah

Fair enough I should have offered a deposit, this is the first car I'm buying and I didnt realise that the deposit was totally needed. I thought (stupidly) that the verbal agreement that I told him I was taking the car was enough, and the fact that he was sorting the finance and we had numerous conversations agreeing on such things made me think this even more.
I'm naive and too trusting I guess..

Drummerboy08

Why would they sell it again, if they have already gone thru the process of selling it in the first place, especially with a deposit on it?! It'd be plain madness to do that... But i dunno what other comeback there would be, not much i'd guess.

Táck

regardless of the situation, there are two sides to every story and dragging the dealers name thru the muck on here is not necessary.

there was no need to name the garage, no need at all. i think the moderators should remove the garage name from this post.

Darragh29

seborah wrote: »

Fair enough I should have offered a deposit, this is the first car I'm buying and I didnt realise that the deposit was totally needed. I thought (stupidly) that the verbal agreement that I told him I was taking the car was enough, and the fact that he was sorting the finance and we had numerous conversations agreeing on such things made me think this even more.
I'm naive and too trusting I guess..

You're not naive or in the wrong here OP. A year or so ago, you'd be grand, the situation right now is that dealers are under severe pressure to get a sale, if they didn't deal with the other buyer and your finance didn't go through, then they have a problem and that car could be there for months. Dealers have a huge amount of working capital tied up in current assets/stock now that they cannot convert to cash and this is threatening every outlet in Ireland at the moment. Cash is king right now, it's just a sign of the times we're in...

Boston

seborah wrote: »

Fair enough I should have offered a deposit, this is the first car I'm buying and I didnt realise that the deposit was totally needed. I thought (stupidly) that the verbal agreement that I told him I was taking the car was enough, and the fact that he was sorting the finance and we had numerous conversations agreeing on such things made me think this even more.
I'm naive and too trusting I guess..

Well answer this question honestly, if you'd found the same car cheaper elsewhere would you have felt bound to still buy from this dealer? The answer is of course not. Verbal agreements are non-binding.

smash

I'd lock this thread if I was an admin... you can't put someone's name out there and complain when they haven't actually done anything wrong!

Boston

steve06 wrote: »

I'd lock this thread if I was an admin... you can't put someone's name out there and complain when they haven't actually done anything wrong!

Sure you can. The guy is a car dealer, how this any different to someone moaning about komplett.ie or whoever. You can't make up stuff but sure you can complain about what your perceive as poor service.

seborah

I removed the dealers name, I do agree that I probably shouldnt have named him..

Michael 09

Tough sh*te really...
The amount of times that (and every dealer) has heard the words "ill be back", "i have to ask my wife/husband", "i have one more to look at" etc etc is unreal. He was right to take the cash off somebody else especially in the current climate.

Its unfortunate for you but you have to act fast if you want the car.

Also you didnt lose a deposit so you've nothing to moan about really

jimmycrackcorm

Op, what would have happened if the bank had refused your credit and the dealer had held the car for you? Would you have compensated him for the sale loss?

seborah

Actually I had already agreed the credit with the AIB and it was fully approved and he knew this, he told me he thought he could get me a better rate so I was letting him handle it. So he knew I had the money and I was going to buy...

Drummerboy08

Boston wrote: »

Sure you can. The guy is a car dealer, how this any different to someone moaning about komplett.ie or whoever. You can't make up stuff but sure you can complain about what your perceive as poor service.

I wouldnt really call it poor service - they guy obviously done something right if the OP was interested in buying the car. I think most people would do the same if in his shoes.

If you were selling something on adverts.ie or wherever, and you had someone interested in buying it, but in the time it takes for that person to make up his mind fully and fork up, someone else comes in and offers to buy it there and then, would you hold on for the other person who might come back? Honestly now....

seborah

There was no might come back about it, the dealer and I both knew that I wanted the car, he had already made the appointment with my mechanic (we agreed the car was perfect it was just for peace of mind.),we had discussed the finance, we did have a verbal agreement. He knew I genuinely wanted the car, he just took the opportunity to sell the car earlier.

Drummerboy08

Bear in mind, there could have been someone else looking at that car before you, it just happened that they might have had a preference over you as they were there first?

Maybe he showed you the car to cover his ass in case the other customer wasnt interested, or didnt pass for finance etc.

Zube

seborah wrote: »

Actually I had already agreed the credit with the AIB and it was fully approved and he knew this, he told me he thought he could get me a better rate so I was letting him handle it.

Why would he care what rate you got your finance at? He wanted to arrange the finance so that he could get commission on it.

seborah

Well I just talked about it with my mechanic and he reckoned although he was in his rights to do it that it was very unprofessional and unethical to do so. This dealer bases themselves on their reputation...

He did also suggest that maybe the dealer was worried that the car wouldnt pass the mechanic inspection and thats why he is saying its sold..its an 05 audi in good condition so I would be surprised but maybe..

tismenotyou

seborah wrote: »

There was no might come back about it, the dealer and I both knew that I wanted the car, he had already made the appointment with my mechanic (we agreed the car was perfect it was just for peace of mind.),we had discussed the finance, we did have a verbal agreement. He knew I genuinely wanted the car, he just took the opportunity to sell the car earlier.

sorry but your mech agreed the car was perfect !!

seborah wrote: »

Well I just talked about it with my mechanic and he reckoned although he was in his rights to do it that it was very unprofessional and unethical to do so. This dealer bases themselves on their reputation...

He did also suggest that maybe the dealer was worried that the car wouldnt pass the mechanic inspection and thats why he is saying its sold..its an 05 audi in good condition so I would be surprised but maybe..

or he didnt inspect the car yet ??

deposit secures !! unfair at times but thats how it works !!

OldmanMondeo

That's a pain in the Ass, you have agreed to take the car, he allows your mechanic to check it over and sells it before your mechinac turns up. While I agree a deposit secures, the dealer was aware that you were taking the car subject to mechanics check, maybe there was something wrong with the car and he knew the mechanic would notice it. I have bought many a car without giving a deposit, infact I have offered deposits and the dealer took my word that I would take the car.

But then again, my wifes current car had 3 other people with forms for loan approval on the sales rep on his desk but no deposits. Guess who got the car via a deposit.

Mr.David

Take it for luck.:)

Could've ended up being a total scutter box

Bearcat

Deleting his name was very wise, deleting the thread maybe even wiser as his name was originally posted. Just be careful what you post, burned once is bad, burned twice no thanks.

Best of luck with your next purchase. The poor dealer wont know what hit him as youu shove the deposit down his neck and ask for the receipt signed in blood!!!

Henry Ford III

It's not dodgy, unethical or even sharp practice tbh.

There was no binding agreement. Perhaps another salesman in the dealership sold it?

Next time leave a deposit.

Bluetonic

Bearcat wrote: »

Deleting his name was very wise, deleting the thread maybe even wiser as his name was originally posted. Just be careful what you post, burned once is bad, burned twice no thanks.

Nothing wrong with posting the name of the dealer. The OP is stating fact.

Voodoomelon

I know how the OP feels, I was searching for months to find the perfect 728 in the UK and found one up in Scotland. Emailed and rang the dealer, chatted about its condition, history, payment etc and was literally going to arrange the deposit, flights and finance the very next day when he emailed me to say he'd sold it.

Absolutely, if you have your heart set on something then you should be wise enough to stick a deposit on it ASAP, but often you don't think someone else will come along in such a short period of time, and I don't blame the dealer for selling it to someone local over some guy 300 miles away on the phone. Still I was furious and I wouln't blame the OP for being pi**ed off.

Having said that, you might end up like me glad you didn't take it as you might get a better deal elsewhere, it makes you search extra hard. I got a higher spec and the Sport model for the same price only 10 minutes from Bournemouth airport.

peasant

Bearcat wrote: »

Deleting his name was very wise, deleting the thread maybe even wiser as his name was originally posted. Just be careful what you post, burned once is bad, burned twice no thanks.

That's what moderators are for

Boston

Bearcat wrote: »

Deleting his name was very wise, deleting the thread maybe even wiser as his name was originally posted. Just be careful what you post, burned once is bad, burned twice no thanks.

He can't delete his own thread once someone has replied to it.

Drummerboy08 wrote: »

I wouldnt really call it poor service - they guy obviously done something right if the OP was interested in buying the car. I think most people would do the same if in his shoes.

Its not poor service, but the OP has the opinion it is. He not making stuff up, he's saying "this is what happened and I think its poor form" He isn't slandering the guy just stating opinion. If he where accusing the dealer of fraud or the like it would be another matter.

Bearcat

ok, sorry. Just concerned litigation was looming, but as previous mentioned thats what are mods are for. Besta luck with your new purchace though.

smash

Don't bother complaining and just ake a trip across the water and save some cash, get an NEWER Audi approved car if you're that fussy!

http://search.autotrader.co.uk/es-uk/www/cars/AUDI+A3/Ne-2-4-5-6-7-8-27-44-49-53-61-64-67-103-133-146-236,N-24-40-62-71-88-110-143-240-4294966334-4294966997/advert.action?R=200851325435234



there's a lot more even cheaper than that too

this is a nice one too
http://search.autotrader.co.uk/es-uk/www/cars/AUDI+A3/Ne-2-4-5-6-7-8-27-44-49-53-61-64-67-103-133-146-236,N-39-62-71-88-91-110-143-240-4294966334-4294966997/advert.action?R=200843321783067

pred racer

I think ye are being a bit hard on the op. I have bought several cars on a "handshake" and the least I would expect is a phonecall before he sold the thing to someone else. Might not be illegal or a rip off, but its still wrong and another example of why people dont trust garages.

SpannerMonkey

thats rough for you but you dont really have any comeback , the way things are now he wasnt going to hold it for you if some turned up with the cash to buy it there and then , they are desperate to sell cars .