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cable TV problem

  • 29-12-2008 11:41am
    #1
    bzylg010
    Closed Accounts Posts: 9 ✭


    Hi folks, I live in a house which is supposed to have cable TV service. I recently applied for a broadband service, UPC to be exact. And after the technician checked my house he said it's a "covered up case", which means you have the slot but somehow no signal coming out. So I wonder if there's some kind of gov department I can go to complain about or I have to hire some sort of engineer to solve this problem. I am a newcomer so not very familiar with such stuff. Thanks!!!


Comments

  • #2
    bazz26
    Registered Users, Registered Users 2 Posts: 51,363 ✭✭✭✭bazz26


    If I am reading this right then my guess is that you have a telephone junction box but your telephone line is not connected.

    Is this correct?


  • #3
    bzylg010
    Closed Accounts Posts: 9 ✭bzylg010


    bazz26 wrote: »
    If I am reading this right then my guess is that you have a telephone junction box but your telephone line is not connected.

    Is this correct?

    no, i want to use chorus broadband and it requires TV cable, and when the technician came to my house he said "covered up chase"(maybe, since I don't know it's meaning). So now I wonder who i can go to to fix all this.


  • #4
    Itsdacraic
    Registered Users, Registered Users 2 Posts: 2,361 ✭✭✭Itsdacraic


    You might be better off heading to Broadband forum or something. Probably get a better response from people who know about this kinda stuff.


  • #5
    jonski
    Registered Users, Registered Users 2 Posts: 6,411 ✭✭✭jonski


    bzylg010 wrote: »
    no, i want to use chorus broadband and it requires TV cable, and when the technician came to my house he said "covered up chase"(maybe, since I don't know it's meaning). So now I wonder who i can go to to fix all this.


    I presume by this that he meant that the wall was chased ( chiselled out ) the cable was inserted and then plastered back up again .......... how this would effect you getting BB is beyond me .


  • #6
    exiot
    Closed Accounts Posts: 648 ✭✭✭exiot


    jonski wrote: »
    I presume by this that he meant that the wall was chased ( chiselled out ) the cable was inserted and then plastered back up again .......... how this would effect you getting BB is beyond me .
    they might be offering satellite broadband instead of cabled broadband like eircom do?


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  • #7
    TheLoc
    Banned (with Prison Access) Posts: 568 ✭✭✭TheLoc


    exiot wrote: »
    they might be offering satellite broadband instead of cabled broadband like eircom do?
    Yea this sounds like it.


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