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A taxi driver's advice to Joe Public!

  • 22-12-2008 11:17am
    #1
    Closed Accounts Posts: 277 ✭✭


    1) To avoid being refused,never tell the driver where your going before yo
    u get in,mumble something or pretend you didnt hear him.
    2)Taxi drivers are not allowed refuse journeys of less than 35kms.If they refuse,ask them to bring you to the nearest garda station instead,this will change their attitude.

    3)If you hail a Taxi from the street,or a rank the 2 euro pick up charge does not apply.
    4)Dont allow the driver to take you a way you know is longer,The passanger is entitled to choose the route.
    5)You dont have to take the first car in the rank.If the car looks grotty or the driver looks,scruffy.walk to the next car.its your right by law.
    6) If the driver is rude or bad mannered,ask for a receipt when getting out.All the details of the vehicle are printed on the receipt.Please make sure and report the driver1890 60 60 90.
    7)Never allow a taxi driver quote you a price,all fares must be calculated on the meter.make sure he uses the meter espically if your travelling out of town!.
    8)If you are over 17 you are responsible for wearing your seat belt ,not the driver.If stopped you will get the fine not the driver.
    9)If you feel sick sit by a window,if you get sick in a taxi it will cost you 140 euro,not worth it!
    10)When possible,choose a car with a company name on the roof sign,you are less lightly to be driven home by someone illegal or someone that has no idea where they are going this way!
    11) Safe and happy christmas to all who took the time to read this!!;)
    Tagged:


«13

Comments

  • Closed Accounts Posts: 277 ✭✭fortuneteller


    KTRIC wrote: »
    Good thread :)
    Thanks,happy christmas.Most taxi drivers on the road today were not taxi drivers 3 years ago and dont have this hardened attitude that joe public are there to be exploited when not sure of their surroundings,or drunk.


  • Moderators, Entertainment Moderators Posts: 18,004 Mod ✭✭✭✭ixoy


    Good advice there - What would you say for those taxi drivers who don't know where the destination is? Particularly when it should be easy - I once got a taxi driver (a Dub, I might add) who didn't know how to get from Dublin Airport to Portmarnock! :eek: I was tired, but was able to direct him but if I had been a tourist would the onus have been on me to know the way or him?


  • Registered Users, Registered Users 2 Posts: 12,564 ✭✭✭✭whiskeyman


    5)You dont have to take the first car in the rank.If the car looks grotty or the driver looks,scruffy.walk to the next car.its your right by law.

    Has anyone ever done this I wonder??
    Surely the boys in the rank would have something to say?


  • Closed Accounts Posts: 51 ✭✭Happy121


    5)You dont have to take the first car in the rank.If the car looks grotty or the driver looks,scruffy.walk to the next car.its your right by law.

    I will do this in future. In the past I have sat in some pretty grotty taxi's.


  • Registered Users, Registered Users 2 Posts: 2,036 ✭✭✭murphym7


    I have, a few times. It doesn't bother the car you get in, might bother the one you skip out. I've never had an issue. I refuse to get into 1996 corolla's etc....


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  • Closed Accounts Posts: 277 ✭✭fortuneteller


    Hi,I would be unusual for a driver to know every street,but a driver has no excuse for getting lost or meandering when sat nav is available,and maps are available in most shops.I always ask the passanger if there is any particular way they would like to go 1st.If im not sure of a place,ill look it up before i turn the meter on or move.Foregin passangers and country folk are very vunerable to cowboy operators.Never admitt to a taxi driver that you have no idea how to get somewhere,even if its the case.


  • Closed Accounts Posts: 277 ✭✭fortuneteller


    whiskeyman wrote: »
    Has anyone ever done this I wonder??
    Surely the boys in the rank would have something to say?
    Yes some would of course,but its only a gentlemans agreement.The law states that a passanger may choose any car they wish on a rank.So my advise would be if a driver doesnt care about himself or his car,why should a fare paying passanger care about him.


  • Closed Accounts Posts: 277 ✭✭fortuneteller


    Happy121 wrote: »
    I will do this in future. In the past I have sat in some pretty grotty taxi's.
    Good for you! if more people did this maybe some of the junker drivers would sit up take notice and upgrade their cars.Irish people put up with too much crap.stand up and say im not travelling in your car,its old and dirty.Its your right!


  • Closed Accounts Posts: 2,407 ✭✭✭Quint


    I would always ask for a receipt.

    Does anyone know what happens if the guys receipt paper has run out and he can't provide you with one?


  • Registered Users, Registered Users 2 Posts: 7,972 ✭✭✭patrickc


    Quint wrote: »
    I would always ask for a receipt.

    Does anyone know what happens if the guys receipt paper has run out and he can't provide you with one?

    ive gotten handwritten ones back in work before, for that excuse, doesn't have the licence number on it etc though.


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  • Closed Accounts Posts: 277 ✭✭fortuneteller


    Quint wrote: »
    I would always ask for a receipt.

    Does anyone know what happens if the guys receipt paper has run out and he can't provide you with one?
    By law the driver must,on request provide you with a printed receipt from the meter.my meter wont work if there is no paper in it.The driver has plenty of notice of when the paper is running low red ink streaks appear on the paper.Ask for a hand written one with reg of vehicle, time ,date and roofsign number,if the driver refuses and you think your being ripped off,ask him to bring you to the nearest garda station.Most good drivers carry a few months supply of paper in the glove box.


  • Registered Users, Registered Users 2 Posts: 455 ✭✭lost marbles


    Quint wrote: »
    I would always ask for a receipt.

    Does anyone know what happens if the guys receipt paper has run out and he can't provide you with one?
    thats no excuse
    every taxi MUST be able to give you PRINTED RECIEPT
    even if the excuse is that its run out of paper then it should print off the reciept when a new one is installed [some printers differ] but the principle is much the same
    if after telling the driver this he still insists on the written one ,ask "nicely "for a pen and note pad .
    write down all the details you can ie details from his id card .[which should be on display ] the roofsign number ,where the journey started and ended [precisly] ,appox amount of time in car , the fare being charged ,
    and ask the driver to sign it
    a reciept roll costs about 1e and theres no excuse why a driver has,nt got one spare in his car .[ok he might have forgot to bring a spare]
    but the hand written one should not be just a A TO B and amount .


  • Registered Users, Registered Users 2 Posts: 3,025 ✭✭✭Ham'nd'egger


    whiskeyman wrote: »
    Has anyone ever done this I wonder??
    Surely the boys in the rank would have something to say?

    I am a taxi driver and let me assure you that I do it all the time. I have also gotten out of taxis that don't know the road that I live on; it's not a back street so there isn't much excuse for not knowing it.

    To clarify some of OP's points;

    1) A driver normally cannot refuse a journey in excess of 30KM but it can be refused with good reason. While it's not legally defined what is a good reason, I'd include heading to pick up somebody else, heading home or finishing up or refuel would probably come in as due reason. The load one can carry is also fair due to refuse; yesterday I picked up two gentlemen with a Christmas Tree that obviously can't fit onto buses or most taxis; likewise for 5 or more to travel. Also, your own state of sobriety may put off some drivers; beer goggles are mighty weapons at times.

    On the getting into the car, the "contract" starts when the driver accepts you as a passenger; sitting in is not acceptance of carriage.

    2) A driver is supposed to take you the route of your choosing, if you choose to do so. Do be sensible if there is a gang of you and let him do the route selection; girls are especially bad for picking aresway routes. I got three girls last Xmas who wanted Tallaght to Carpenterstown and back to Tallaght; I politely won that arguement :) If you don't know where you are in a journey, a simple "what area are we in now" should suffice.

    3) If you can't print a receipt, you can't legally work. I have 9 spare rolls on hand so ask me if you need one ;) Legally you are entitled to a receipt though in practice ask if you require one. If you want to fix a price, you as a passenger legally have to sign a waiver to not record a fare on the meter. Daft I know but I don't make the rules:rolleyes:

    4) If you feel sick, don't travel until you feel better. If you feel sick mid trip, say so ASAP and get out of the car. Soiling charge is €140 plus the fare; the driver then can't work until the car is valeted and dried.

    5) A roof sign with a company should mean a driver is affiliated to a base though bear in mind that the plate may have changed hands at some stage in the past.

    Any others Q's, feel free to ask :)


  • Closed Accounts Posts: 2,074 ✭✭✭BendiBus


    I always ask the passanger if there is any particular way they would like to go 1st.

    I'm never sure about that one. The paranoid side of me sometimes thinks the driver wants to find out if I know my way, and therefore if he can fleece me or not!


  • Registered Users, Registered Users 2 Posts: 3,918 ✭✭✭Terrontress


    If a taxi driver cannot provide a printed receipt at the end of a journey, is the passenger within his rights not to pay?


  • Closed Accounts Posts: 277 ✭✭fortuneteller


    Hamndegger wrote: »
    I am a taxi driver and let me assure you that I do it all the time. I have also gotten out of taxis that don't know the road that I live on; it's not a back street so there isn't much excuse for not knowing it.

    To clarify some of OP's points;

    1) A driver normally cannot refuse a journey in excess of 30KM but it can be refused with good reason. While it's not legally defined what is a good reason, I'd include heading to pick up somebody else, heading home or finishing up or refuel would probably come in as due reason. The load one can carry is also fair due to refuse; yesterday I picked up two gentlemen with a Christmas Tree that obviously can't fit onto buses or most taxis; likewise for 5 or more to travel. Also, your own state of sobriety may put off some drivers; beer goggles are mighty weapons at times.

    On the getting into the car, the "contract" starts when the driver accepts you as a passenger; sitting in is not acceptance of carriage.

    2) A driver is supposed to take you the route of your choosing, if you choose to do so. Do be sensible if there is a gang of you and let him do the route selection; girls are especially bad for picking aresway routes. I got three girls last Xmas who wanted Tallaght to Carpenterstown and back to Tallaght; I politely won that arguement :) If you don't know where you are in a journey, a simple "what area are we in now" should suffice.

    3) If you can't print a receipt, you can't legally work. I have 9 spare rolls on hand so ask me if you need one ;) Legally you are entitled to a receipt though in practice ask if you require one. If you want to fix a price, you as a passenger legally have to sign a waiver to not record a fare on the meter. Daft I know but I don't make the rules:rolleyes:

    4) If you feel sick, don't travel until you feel better. If you feel sick mid trip, say so ASAP and get out of the car. Soiling charge is €140 plus the fare; the driver then can't work until the car is valeted and dried.

    5) A roof sign with a company should mean a driver is affiliated to a base though bear in mind that the plate may have changed hands at some stage in the past.

    Any others Q's, feel free to ask :)
    Well said, thanks for your input!


  • Closed Accounts Posts: 9,082 ✭✭✭lostexpectation


    what prompted this flurry of posts?


  • Closed Accounts Posts: 277 ✭✭fortuneteller


    what prompted this flurry of posts?
    Big article in the sunday world yesterday,probably,but most people are not aware of their rights where taxis are concerned!


  • Closed Accounts Posts: 277 ✭✭fortuneteller


    If a taxi driver cannot provide a printed receipt at the end of a journey, is the passenger within his rights not to pay?
    If the driver refuses to give you a hand written receipt!Best advise is get the drivers number, not on the roof sign on his ID that must be displayed on the dash board.Asking a rogue driver to bring you to the nearest Garda station usually gets the point across to the driver that your not having any bull!


  • Registered Users, Registered Users 2 Posts: 11,987 ✭✭✭✭zAbbo


    5)You dont have to take the first car in the rank.If the car looks grotty or the driver looks,scruffy.walk to the next car.its your right by law.

    Do this quite often myself, I often get taxi's from Eden quay home, and will either get a decent looking taxi from the queue, or hail one down.

    I bypassed the first taxi once, to get into the 3rd in line - and the driver wouldn't take me, tough - I just hailed one going by instead.

    There's a lot to be said for those who keep their car clean, and chat to a minimum - not that I don't mind talking to the driver, but it tends to be the same story over again :/


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  • Closed Accounts Posts: 277 ✭✭fortuneteller


    zAbbo wrote: »
    Do this quite often myself, I often get taxi's from Eden quay home, and will either get a decent looking taxi from the queue, or hail one down.

    I bypassed the first taxi once, to get into the 3rd in line - and the driver wouldn't take me, tough - I just hailed one going by instead.

    There's a lot to be said for those who keep their car clean, and chat to a minimum - not that I don't mind talking to the driver, but it tends to be the same story over again :/
    Well said,pity more people wouldnt follow your lead.i wash my taxi every morning, and sometimes twice a day.Have oust spray to keep it fresh,plus the usual magic trees. A recent survey done, said "The most popular taxi drivers are the ones that only speak when spoken too"


  • Registered Users, Registered Users 2 Posts: 564 ✭✭✭steph1


    Good thread.

    Just to add some more advice to intending passengers in my taxi.

    Do not attempt to get into the taxi with kebabs, pizzas, burgers, curry chips, etc., dripping all over the place and all over yourself. I wont be stopping to pick you up. Other passengers need to use my vehicle after you and I dont have time during busy periods especially on a weekend night to be bringing the car back home to hoover and clean up your mess.

    By all means I will stop at the chipper or chinese if you need food but it stays in the bag until you get out at your destination.

    Neither should you attempt to get into the taxi with opened bottles of drink or try to get into the taxi (as one guy tried to do one night to me) with a full pint of Guinness and demand that I take him to the disco five minutes down the road. "I wont spill it" he says. Yeah right. :(

    Ok so some of you dont like a driver that talks too much. Well in my case I dont have a problem if you want to talk or not thats up to yourself. I wont inflict my life history on you.

    Do not start opening all the car windows and roaring and shouting at the rest of the people in the street.

    Do not throw stuff out of the windows.

    For those who like to or have to sit in the front seat. The equipment and the car are my personal property. So please do not attempt to turn off the meter - its there for a reason. Do not start turning up the volume on the radio. I'm not a mobile disco.

    And to all male passengers (I'm a female driver). Please keep your hands to yourself. My left leg and knee is for clutchin. Not for you to feel. I have probably just washed and combed my hair. I'd like it to stay that way. Sit properly in the seat. I dont want you leaning over towards me with the stench of drink etc., Remember I'm trying to drive a vehicle and get you home safely and myself back to town for another fare hopefully.

    And above all please make sure you have enough money for the fare home. In case you are not aware of whats goin on in the world, we are in the middle of a credit crunch. My bank wont give me credit and you aint gettin any either :)

    Happy Christmas:)


  • Closed Accounts Posts: 277 ✭✭fortuneteller


    steph1 wrote: »
    Good thread.

    Just to add some more advice to intending passengers in my taxi.

    Do not attempt to get into the taxi with kebabs, pizzas, burgers, curry chips, etc., dripping all over the place and all over yourself. I wont be stopping to pick you up. Other passengers need to use my vehicle after you and I dont have time during busy periods especially on a weekend night to be bringing the car back home to hoover and clean up your mess.

    By all means I will stop at the chipper or chinese if you need food but it stays in the bag until you get out at your destination.

    Neither should you attempt to get into the taxi with opened bottles of drink or try to get into the taxi (as one guy tried to do one night to me) with a full pint of Guinness and demand that I take him to the disco five minutes down the road. "I wont spill it" he says. Yeah right. :(

    Ok so some of you dont like a driver that talks too much. Well in my case I dont have a problem if you want to talk or not thats up to yourself. I wont inflict my life history on you.

    Do not start opening all the car windows and roaring and shouting at the rest of the people in the street.

    Do not throw stuff out of the windows.

    For those who like to or have to sit in the front seat. The equipment and the car are my personal property. So please do not attempt to turn off the meter - its there for a reason. Do not start turning up the volume on the radio. I'm not a mobile disco.

    And to all male passengers (I'm a female driver). Please keep your hands to yourself. My left leg and knee is for clutchin. Not for you to feel. I have probably just washed and combed my hair. I'd like it to stay that way. Sit properly in the seat. I dont want you leaning over towards me with the stench of drink etc., Remember I'm trying to drive a vehicle and get you home safely and myself back to town for another fare hopefully.

    And above all please make sure you have enough money for the fare home. In case you are not aware of whats goin on in the world, we are in the middle of a credit crunch. My bank wont give me credit and you aint gettin any either :)

    Happy Christmas:)
    Brilliant!Top girl taxi driver,,


  • Registered Users, Registered Users 2 Posts: 504 ✭✭✭Loveless


    whiskeyman wrote: »
    Has anyone ever done this I wonder??
    Surely the boys in the rank would have something to say?
    did this last weekend in Galway.. first taxi in the queue was an 8 seater van and the girl I was with said she hated getting into them, so we skipped past and got into the next taxi which was a normal car.


  • Closed Accounts Posts: 277 ✭✭fortuneteller


    Good for u! I drive an 8 seater but i have no problem with that!


  • Closed Accounts Posts: 3 Johnny James


    A bit out of the topic: It's my first year in Dublin and I'm not sure: do taxis operate in town (and around) on Christmas eve (evening)?
    Thanks
    j.:o


  • Registered Users, Registered Users 2 Posts: 1,163 ✭✭✭2qk4u


    Some good points there guys. I had to work last saturday in my taxi with no printed receipts because my printer stoped working and nowhere open to get it fixed. I know its wrong but so is not feeding your kids at christmas...
    I advised everyone before the we started off that I couldnt print a receipt and nobody cared... All sorted now, my nervers were gone..


  • Registered Users, Registered Users 2 Posts: 3,918 ✭✭✭Terrontress


    2qk4u wrote: »
    Some good points there guys. I had to work last saturday in my taxi with no printed receipts because my printer stoped working and nowhere open to get it fixed. I know its wrong but so is not feeding your kids at christmas...
    I advised everyone before the we started off that I couldnt print a receipt and nobody cared... All sorted now, my nervers were gone..

    Well that's fair enough if you warned them in advance but I reckon that if you ask for a printed receipt and can't be given one then you are fine to refuse to pay the fare. The taxi regulator's website says it's one of your principal rights to get one. If the driver can't meet that obligation then he shouldn't be out driving.


  • Registered Users, Registered Users 2 Posts: 440 ✭✭towger


    steph1 wrote: »
    Good thread.

    Just to add some more advice to intending passengers in my taxi.

    Do not attempt to get into the taxi with kebabs, pizzas, burgers, curry chips, etc., dripping all over the place and all over yourself. I wont be stopping to pick you up. Other passengers need to use my vehicle after you and I dont have time during busy periods especially on a weekend night to be bringing the car back home to hoover and clean up your mess.

    By all means I will stop at the chipper or chinese if you need food but it stays in the bag until you get out at your destination.

    Neither should you attempt to get into the taxi with opened bottles of drink or try to get into the taxi (as one guy tried to do one night to me) with a full pint of Guinness and demand that I take him to the disco five minutes down the road. "I wont spill it" he says. Yeah right. :(

    Ok so some of you dont like a driver that talks too much. Well in my case I dont have a problem if you want to talk or not thats up to yourself. I wont inflict my life history on you.

    Do not start opening all the car windows and roaring and shouting at the rest of the people in the street.

    Do not throw stuff out of the windows.

    For those who like to or have to sit in the front seat. The equipment and the car are my personal property. So please do not attempt to turn off the meter - its there for a reason. Do not start turning up the volume on the radio. I'm not a mobile disco.

    And to all male passengers (I'm a female driver). Please keep your hands to yourself. My left leg and knee is for clutchin. Not for you to feel. I have probably just washed and combed my hair. I'd like it to stay that way. Sit properly in the seat. I dont want you leaning over towards me with the stench of drink etc., Remember I'm trying to drive a vehicle and get you home safely and myself back to town for another fare hopefully.

    And above all please make sure you have enough money for the fare home. In case you are not aware of whats goin on in the world, we are in the middle of a credit crunch. My bank wont give me credit and you aint gettin any either :)

    Happy Christmas:)

    I presume you mean not to do ALL of this over the course of ONE trip ...... but over two or three would be fine ?


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  • Registered Users, Registered Users 2 Posts: 765 ✭✭✭Ticktactoe


    steph1 wrote: »
    And to all male passengers (I'm a female driver). Please keep your hands to yourself. My left leg and knee is for clutchin. Not for you to feel. I have probably just washed and combed my hair. I'd like it to stay that way. Sit properly in the seat. I dont want you leaning over towards me with the stench of drink etc., Remember I'm trying to drive a vehicle and get you home safely and myself back to town for another fare hopefully.

    Has this ever happened???


  • Registered Users, Registered Users 2 Posts: 3,025 ✭✭✭Ham'nd'egger


    Well that's fair enough if you warned them in advance but I reckon that if you ask for a printed receipt and can't be given one then you are fine to refuse to pay the fare. The taxi regulator's website says it's one of your principal rights to get one. If the driver can't meet that obligation then he shouldn't be out driving.

    Nice try ;) but no, you have to pay the fare at the end of the job regardless of any due reason to complain about.


  • Registered Users, Registered Users 2 Posts: 3,025 ✭✭✭Ham'nd'egger


    A bit out of the topic: It's my first year in Dublin and I'm not sure: do taxis operate in town (and around) on Christmas eve (evening)?
    Thanks
    j.:o

    Yes, there will be plenty of taxis out in the city centre until about 10PM. After that, it may get scarce so bear with it for a while:)


  • Registered Users, Registered Users 2 Posts: 3,918 ✭✭✭Terrontress


    Hamndegger wrote: »
    Nice try ;) but no, you have to pay the fare at the end of the job regardless of any due reason to complain about.

    Working in the bank, I need a receipt to claim back expenses. If I were to get to the end of a journey and get told that the driver had "run out" of receipts, he'd discover that I had "run out" of money. It says on the website that a customer has the right to a printed receipt in a taxi or a handwritten one in a hack or limo. It's also in the same document that the customer has to pay the fare as calculated on the meter. If the driver doesn't keep his side of the bargain, why should keep mine? I'd say that if more people knew their rights and responsibilities that there would be fewer drivers messing about.


  • Registered Users, Registered Users 2 Posts: 3,025 ✭✭✭Ham'nd'egger


    Working in the bank, I need a receipt to claim back expenses. If I were to get to the end of a journey and get told that the driver had "run out" of receipts, he'd discover that I had "run out" of money. It says on the website that a customer has the right to a printed receipt in a taxi or a handwritten one in a hack or limo. It's also in the same document that the customer has to pay the fare as calculated on the meter. If the driver doesn't keep his side of the bargain, why should keep mine? I'd say that if more people knew their rights and responsibilities that there would be fewer drivers messing about.

    It isn't a case of any side of the bargain being kept or not being kept; it is law that you have to pay for the journey. The legal right to issuing a receipt is punishable by a fine from the Taxi Regulator and not by you withholding payment as a passenger.

    If you tried that trick on me, the other thing I'd run out of is patience :)


  • Registered Users, Registered Users 2 Posts: 3,918 ✭✭✭Terrontress


    Hamndegger wrote: »
    It isn't a case of any side of the bargain being kept or not being kept; it is law that you have to pay for the journey. The legal right to issuing a receipt is punishable by a fine from the Taxi Regulator and not by you withholding payment as a passenger.

    If you tried that trick on me, the other thing I'd run out of is patience :)

    So which of the so-called "customer rights" do you think you can dispense with at will?

    http://www.taxiregulator.ie/consumer/consumer-rights-and-responsibilities/consumer-rights-and-responsibilities.html

    Obviously you expect a customer to meet all the responsibilities as laid down?


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  • Registered Users, Registered Users 2 Posts: 564 ✭✭✭steph1


    towger wrote: »
    I presume you mean not to do ALL of this over the course of ONE trip ...... but over two or three would be fine ?

    Ha ha. None of it at all on any trip. :)

    Now in fairness it does not happen that often but when it does happen I seem to get two or three of these types all in one night. And then I get cheesed off with this ****e and just want to go home. However in these days of credit crunches etc., you need to make hay when the sun shines and get out there and earn a living.

    Some of the people that I meet would not even remember getting home in a taxi never mind what they did or said to the driver. :D


  • Registered Users, Registered Users 2 Posts: 564 ✭✭✭steph1


    Ticktactoe wrote: »
    Has this ever happened???

    Believe me it has happened. On a few occasions and believe it its the oul fellas that are the worst for the feel of the leg. Must be after the few whiskeys that they get a bit frisky :D

    The hair feeling has happened too plus I had a guy one night who would not sit back properly in the back seat but kept grabbing me around my neck and front. Not great when you are trying to drive a car around especially on country roads with grass growin up the middle of them.:D

    And again 'credit' is a big problem. 'I'll pay you tomorrow" You will all right. They probably wont even remember getting home tomorrow so they are hardly going to remember oh I owe a taxi driver a fare. My argument to this rubbish about looking for credit is that they have gone out for a night and have not even thought about getting home but have spent all their money on drink. Plenty of money for drink but expect a free shuttle service from the pub home. :rolleyes:


  • Registered Users, Registered Users 2 Posts: 3,025 ✭✭✭Ham'nd'egger


    So which of the so-called "customer rights" do you think you can dispense with at will?

    http://www.taxiregulator.ie/consumer/consumer-rights-and-responsibilities/consumer-rights-and-responsibilities.html

    Obviously you expect a customer to meet all the responsibilities as laid down?

    None of them actually, what about you? :D By the sound of you, you are probably inventing a few other fake ones as suits you, depending on your circumstances or crankiness:rolleyes:


  • Registered Users, Registered Users 2 Posts: 3,918 ✭✭✭Terrontress


    Hamndegger wrote: »
    None of them actually, what about you? :D By the sound of you, you are probably inventing a few other fake ones as suits you, depending on your circumstances or crankiness:rolleyes:

    Well, I'm the first to admit I'm a crank but fair's fair. Or is that fare? A service provider should not be paid if he neglects to mention until the service is provided that he can only offer an incomplete service. If I were to be claiming a taxi journey from work, which happens about twice a month, and before we set off the driver said he couldn't provide a printed receipt, I'd thank him and take the next car with a working receipt printer. If a driver waits to tell me this once we've arrived and there is €20 on the meter, I'm not going to go to the inconvenience of having to explain myself to my boss just because he can't do his job properly. I'd give him my phone number and tell him to come and find me once he can print one off and I'll give him the cash then. I bet he wouldn't be so slapdash with receipt rolls after that!


  • Registered Users, Registered Users 2 Posts: 3,025 ✭✭✭Ham'nd'egger


    Well, I'm the first to admit I'm a crank but fair's fair. Or is that fare? A service provider should not be paid if he neglects to mention until the service is provided that he can only offer an incomplete service. If I were to be claiming a taxi journey from work, which happens about twice a month, and before we set off the driver said he couldn't provide a printed receipt, I'd thank him and take the next car with a working receipt printer. If a driver waits to tell me this once we've arrived and there is €20 on the meter, I'm not going to go to the inconvenience of having to explain myself to my boss just because he can't do his job properly. I'd give him my phone number and tell him to come and find me once he can print one off and I'll give him the cash then. I bet he wouldn't be so slapdash with receipt rolls after that!


    For the last time and in capital letters as you clearly don't get it....

    IT IS ILLEGAL TO NOT PAY A TAXI FARE. If you dared to leave a taxi without paying or making good to settle the debt then you are breaking the law, no matter what way you dress it up or paltry excuse you come up with.

    And if you forgot to ask for the receipt, you are no better off than if you don't get one; explain that to your boss :rolleyes: Should the situation arise that a receipt run out while printing or if it smudged or was illegible for any reason and you need one, you won't have much choice but to take an hand written receipt. Dozens of people are happy with a written one; join the club;)


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  • Registered Users, Registered Users 2 Posts: 564 ✭✭✭steph1


    Hamndegger wrote: »
    For the last time and in capital letters as you clearly don't get it....

    IT IS ILLEGAL TO NOT PAY A TAXI FARE. If you dared to leave a taxi without paying or making good to settle the debt then you are breaking the law, no matter what way you dress it up or paltry excuse you come up with.

    And if you forgot to ask for the receipt, you are no better off than if you don't get one; explain that to your boss :rolleyes: Should the situation arise that a receipt run out while printing or if it smudged or was illegible for any reason and you need one, you won't have much choice but to take an hand written receipt. Dozens of people are happy with a written one; join the club;)

    And if you got into my taxi and I couldn't print a receipt for whatever reason and believe me these things do happen on occasions, and you refused to pay me for the fare, next destination for you is THE POLICE STATION!


  • Registered Users, Registered Users 2 Posts: 3,918 ✭✭✭Terrontress


    Hamndegger wrote: »
    For the last time and in capital letters as you clearly don't get it....

    IT IS ILLEGAL TO NOT PAY A TAXI FARE. If you dared to leave a taxi without paying or making good to settle the debt then you are breaking the law, no matter what way you dress it up or paltry excuse you come up with.

    And if you forgot to ask for the receipt, you are no better off than if you don't get one; explain that to your boss :rolleyes: Should the situation arise that a receipt run out while printing or if it smudged or was illegible for any reason and you need one, you won't have much choice but to take an hand written receipt. Dozens of people are happy with a written one; join the club;)

    I'll cut you a deal. I will always pay you for your services if you always provide an acceptable receipt whenever our paths cross.

    This is symptomatic of the way things are going now though. Get the money and that's all that is important. You hear of drivers taking old ladies a short distance and say they have to pay the exorbitant amount, five times what they normally pay. "It's illegal not to pay a taxi fare". "Pay the fare and query it later". "He may have blatantly ripped you off but be sure to pay him, regardless of how much he demands".

    You aren't one of these "new" taxi drivers, are you?


  • Registered Users, Registered Users 2 Posts: 564 ✭✭✭steph1


    I'll cut you a deal. I will always pay you for your services if you always provide an acceptable receipt whenever our paths cross.

    This is symptomatic of the way things are going now though. Get the money and that's all that is important. You hear of drivers taking old ladies a short distance and say they have to pay the exorbitant amount, five times what they normally pay. "It's illegal not to pay a taxi fare". "Pay the fare and query it later". "He may have blatantly ripped you off but be sure to pay him, regardless of how much he demands".

    You aren't one of these "new" taxi drivers, are you?

    Of course a taxi driver has to get the money. Its not a charity taxi service he or she is running.

    I'm a self employed driver but there are lots of other drivers that are attached to a company or a base. I'm sure the owners of these companies would love to hear the story from the driver when they get back to base that they did not get a fare because a receipt could not be given. Of course a receipt must be given. But if there is a problem with the printer for whatever reason and it has happened to me recently, then a handwritten one should suffice. I always carry a receipt book in the car with me just in case something like this happens.

    Well for my own part, I dont take advantage of old people and charge them exhorbitant fares - they pay what comes up on the meter - certainly nothing more. In fact I quite often round it down a bit e.g. if it says 6.20 on the meter I tell them to just give me the 6 euro even. Thats why when you get into a taxi make sure that the meter is on and then there can be no argument over the fare. The maximum that the driver can charge is whats totalled on the meter at the end of the journey. Nothing more. And if a driver does try to charge more you take the details from the ID card which should be displayed on the dashboard and report that driver to the taxi regulator.


  • Closed Accounts Posts: 19,986 ✭✭✭✭mikemac


    steph1 wrote: »
    Thats why when you get into a taxi make sure that the meter is on and then there can be no argument over the fare.

    Not sure was this tip mentioned.
    When you tell your driver the destination they might enter it into their sat-nav before they set off.

    Nothing wrong with this (unless it's an obvious route :rolleyes:) but make sure your driver doesn't start the fare and then start messing around with the sat-nav while the taxi haven't even moved yet.
    I don't know what exactly starts the meter running but I don't expect to pay for the driver to feck around with a sat-nav if they don't know a route

    And if your driver starts texting or messing with the mobile, firmly and polity get them to stop the messing. I've often had drivers texting away while driving one-handed. It's not good enough so speak up and sort it there and then.


  • Registered Users, Registered Users 2 Posts: 3,025 ✭✭✭Ham'nd'egger


    I'll cut you a deal. I will always pay you for your services if you always provide an acceptable receipt whenever our paths cross.

    You are wrong and you know it. Goodbye.


  • Registered Users, Registered Users 2 Posts: 13,615 ✭✭✭✭ArmaniJeanss


    Hamndegger wrote: »
    You are wrong and you know it. Goodbye.

    Your attitude suggests that you regard the customer legal obligations (they must pay the fare or be driven to a police station) as being more important than the customers rights (he is entitled to a receipt, but if he doesn't get one he must pay his fare then write a letter to someone or other, filling in the correct form, know the plate number etc etc).

    No offence (as you tend to come across as one of the more reasonable drivers who post here), buts its attitudes like this that mean you are still far away from having the support of the general public in your various campaigns re dereg/the amount of plates etc.


  • Registered Users, Registered Users 2 Posts: 9,167 ✭✭✭SeanW


    I'll cut you a deal. I will always pay you for your services if you always provide an acceptable receipt whenever our paths cross
    I'll remember that next time they run out of reciept paper in the supermarket ...

    Anyways, I have a question - is the fare higher for using one of those big 7 seater van type taxis?


  • Closed Accounts Posts: 19,986 ✭✭✭✭mikemac


    SeanW wrote: »
    Anyways, I have a question - is the fare higher for using one of those big 7 seater van type taxis?

    Nope, same price


  • Registered Users, Registered Users 2 Posts: 3,918 ✭✭✭Terrontress


    SeanW wrote: »
    I'll remember that next time they run out of reciept paper in the supermarket ...

    I'll tell you what, if I went into a shop that could not provide me with a receipt, I would take my business elsewhere.

    What would you do if you went into Dixons and bought a plasma and they said they could not provide the proper receipt? Six months later the thing breaks down and where are you.

    I've mentioned earlier that I would get a different taxi if the driver explained in advance that there was to be no correct receipt.

    The issue here seems to be that taxi drivers are advocating that a fare, as demanded by the driver, must always be paid regardless of the service offered.

    I'd say withholding payment is the best thing a consumer can do when they are unhappy with a service.


  • Registered Users, Registered Users 2 Posts: 6,026 ✭✭✭Amalgam


    I've never had the backbone to tell a taxi driver to stop texting and driving.. it has given me the willies a few times, coming out of Dublin and going straight across the junction at Bakers Corner at speed, up towards Rochestown Avenue, with the drivers eyes firmly glued to the screen of his phone.


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