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Vodafone DSL - Issues with Wireless setup

  • 10-12-2008 10:45am
    #1
    yop
    Moderators, Home & Garden Moderators, Regional Midwest Moderators, Regional West Moderators Posts: 16,724 Mod ✭✭✭✭


    Guys,
    Was talking to a lady last nite, she heard I was "In IT" ;)

    She bought a new laptop with wireless built in, used it at work where they have Eircom and the wireless router that Eircom provided to her and she was able to use it.

    Then she got Vodafone DSL with a zyxel wireless router. Now she has had a replacement modem sent and a new splitter (for the modem and phone cables )
    The link is here and the modem is there in the "wireless section"

    https://www.vodafone.ie/df/modem/homebroadband/


    But she cannot get the wireless cable working, the internet works fine through the LAN cable, but for the life of her can she hell get the wireless working.

    When she searches for wireless networks it picks up an Eircom router, must be a neighbour and it see the Zyxel, but there is no signal off it what so ever, as in the strenght level is 0, while the Eircom router next door is showing 2 bars.

    When double clicking on the Zyxel it asks for the pass phrase but does not connect.

    Sooooo, is there anything she can do besides? I am wondering if the fact that maybe the wireless on the modem is 802.11g and maybe her laptop has a different protocol????
    Maybe if I head down to her I can admin the router and see if I can do anything, but is there honestly anything I can do for her, it sounds out to me?

    Any advice appreciated


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