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UPC DVR - mini guide problem

  • 08-12-2008 4:24pm
    #1
    MrMan
    Registered Users, Registered Users 2 Posts: 145 ✭✭


    Recently got the DVR installed and from day one I've had an issue when using the mini guide (now on and next on). If I click through it to see what is on the other channels while still watching my current channel, the mini guide sometimes goes into a loop and clicks through the now showing menu for all the channels repeatedly as if I was hit the right arrow continuously.

    Is this a known 'bug' or do I have a faulty box?


Comments

  • #2
    Ranicand
    Closed Accounts Posts: 1,960 ✭✭✭Ranicand


    MrMan wrote: »
    Recently got the DVR installed and from day one I've had an issue when using the mini guide (now on and next on). If I click through it to see what is on the other channels while still watching my current channel, the mini guide sometimes goes into a loop and clicks through the now showing menu for all the channels repeatedly as if I was hit the right arrow continuously.

    Is this a known 'bug' or do I have a faulty box?

    Has been fixed today with software update.


  • #3
    Alun
    Registered Users, Registered Users 2 Posts: 21,499 ✭✭✭✭Alun


    Ranicand wrote: »
    Has been fixed today with software update.
    How do you know this?


  • #4
    MrMan
    Registered Users, Registered Users 2 Posts: 145 ✭✭MrMan


    I've had my DVR powered off today, will the update happen automatically when I turn it on tonight?


  • #5
    Ranicand
    Closed Accounts Posts: 1,960 ✭✭✭Ranicand


    Alun wrote: »
    How do you know this?

    Because my 2 DVR boxes went into update mode today.

    The mini guide is now slower but more stable.

    Also when putting in the 3 numbers to select a channel you now get a little more time.


  • #6
    Alun
    Registered Users, Registered Users 2 Posts: 21,499 ✭✭✭✭Alun


    Ranicand wrote: »
    Because my 2 DVR boxes went into update mode today.
    I've never seen that, how do you know it's happened ... I assume it comes up as a message when you're booting the thing up? I should add that my box is powered up 24/7 so maybe it happens overnight and I've never noticed it.


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  • #7
    Ranicand
    Closed Accounts Posts: 1,960 ✭✭✭Ranicand


    Alun wrote: »
    I've never seen that, how do you know it's happened ... I assume it comes up as a message when you're booting the thing up? I should add that my box is powered up 24/7 so maybe it happens overnight and I've never noticed it.

    Yes an on screen message saying software update.


  • #8
    zilog_jones
    Registered Users, Registered Users 2 Posts: 6,638 ✭✭✭zilog_jones


    I also had a problem with the mini guide where sometimes when changing through the channels it would think I pressed "5" and go back to 101 - wonder if that's been fixed too...


  • #9
    Ranicand
    Closed Accounts Posts: 1,960 ✭✭✭Ranicand


    zilog_jones wrote: »
    I also had a problem with the mini guide where sometimes when changing through the channels it would think I pressed "5" and go back to 101 - wonder if that's been fixed too...

    Have a play with the mini guide and tell me what you think.


  • #10
    MrMan
    Registered Users, Registered Users 2 Posts: 145 ✭✭MrMan


    Looks like mine hasn't been updated or if it has then it hasn't fixed the mini guide. I usually turn it off at night but I'm going to leave it on tonight in case it updates at night.

    Is there a setting to show which version of software it is running?


  • #11
    paulm17781
    Closed Accounts Posts: 4,858 ✭✭✭paulm17781


    Ranicand wrote: »
    Because my 2 DVR boxes went into update mode today.

    Did you get series link with this update?


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  • #12
    Alun
    Registered Users, Registered Users 2 Posts: 21,499 ✭✭✭✭Alun


    paulm17781 wrote: »
    Did you get series link with this update?
    I suspect this board would be buzzing with the news if it had :D


  • #13
    paulm17781
    Closed Accounts Posts: 4,858 ✭✭✭paulm17781


    Alun wrote: »
    I suspect this board would be buzzing with the news if it had :D

    I figure that is true. I know it was due this month but UPC aren't the best at meeting deadlines...


  • #14
    d8player
    Registered Users, Registered Users 2 Posts: 316 ✭✭d8player


    paulm17781 wrote: »
    I figure that is true. I know it was due this month but UPC aren't the best at meeting deadlines...

    Someone else posted somewhere that its been pushed until the second week of January and will probably happen when we get the new cards.


  • #15
    paulm17781
    Closed Accounts Posts: 4,858 ✭✭✭paulm17781


    d8player wrote: »
    Someone else posted somewhere that its been pushed until the second week of January and will probably happen when we get the new cards.

    Aye but one can hope...


  • #16
    Ranicand
    Closed Accounts Posts: 1,960 ✭✭✭Ranicand


    paulm17781 wrote: »
    Did you get series link with this update?

    No only the changes I mentioned I am afraid.

    When I see the first box go into update mode that is what I was thinking.

    At least the mini guide is more stable.


  • #17
    Alun
    Registered Users, Registered Users 2 Posts: 21,499 ✭✭✭✭Alun


    Ranicand wrote: »
    At least the mini guide is more stable.
    Can't say I've really noticed, but the random selection of '5' and the frantic zapping only happened very, very infrequently with mine, so it may take a bit of time before I really notice the difference.


  • #18
    MrMan
    Registered Users, Registered Users 2 Posts: 145 ✭✭MrMan


    Alun wrote: »
    Can't say I've really noticed, but the random selection of '5' and the frantic zapping only happened very, very infrequently with mine, so it may take a bit of time before I really notice the difference.

    Still having both those problems and they happen regularly! How can I tell if my DVR has updated? Or can I 'force' it to do an upgrade if it hasn't done it?

    I find it incredible that UPC can put out such a clunky bit of kit. Will seriously look at switching to Sky in the New Year if this continues.


  • #19
    Ranicand
    Closed Accounts Posts: 1,960 ✭✭✭Ranicand


    MrMan wrote: »
    Still having both those problems and they happen regularly! How can I tell if my DVR has updated? Or can I 'force' it to do an upgrade if it hasn't done it?

    I find it incredible that UPC can put out such a clunky bit of kit. Will seriously look at switching to Sky in the New Year if this continues.

    There was an update the mini guide has been slowed down also when hitting in the three digits of a channel number you get a little more time.

    As regards the problem you mentioned it has happened me since too so it looks like the rather limited update did not fix this.

    There should be another update soon with the series link maybe that will fix this problem?


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